My Portfolio

Click the links below to see samples of my work. You will need to have Adobe Acrobat installed to view these files.

Note: All documents presented here are highly confidential and not for public distribution; they are presented here only in order to show some of my abilities as a technical writer and for privacy/confidentiality reasons, may not accurately describe the specific and final functioning of actual software, hardware, or retail products.

Read My Resume

For further information, feel free to contact me by cellular (760.685.3611) or email.

Technical Documentation

End-User Instructional Documentation

Specialize in learning and translating complex product designs into user-friendly, step-by-step instructional documentation targeted at specific and well-defined user-audiences. Use industry best-practices (including usability studies, when possible) to ensure user satisfaction and documentation effectiveness.

Internal/API Documentation

Compile fragmented product design data and developer/programmer input into these highly specialized, internal documents for advanced users and programmers. Help developers and designers document internal software issues and enhancements, and write internal company guides for reviewing and editing technical documents.

Other External Documentation

Adapt quickly to changing documentation needs, developing a wide variety of documentation types, including technical product overviews, bug fix reports, datasheets, test reports, and FrameMaker templates to standardize documentation.

Policies and Procedures

Document internal company and department policies and procedures for Human Resources and Management. Apply industry standards to develop accurate, easily understood, and legally meaningful documents for employee orientation, day-to-day operations, and training.

Project Planning Examples

Apply in-depth knowledge of digital interface standards and the technical product development lifecycle in order to scope, schedule, and plan the entire documentation process, from initial drafting to review to final publication. Deploy straightforward, simple project management tactics in order to ensure the timely delivery of print and online documentation for packaged software.

Marketing Writing

Product Information (Website Content)

Press Packet

Developed company's first Press Packet. Composed all text as a collaborative effort with founders, upper management, and legal counsel. Customized Press Packet to various media outlets and purposes, and coordinated publication in conjunction with company and industry press releases, announcements, and events.

Press Releases

Initiated this Public Relations effort as part of the company's recovery from an FTC shutdown to inform the public and enhance the company and product image as part of an overall rebound strategy.

Newsletters

Initiated the publication of internal, company newsletters to help inform employees, and external newsletter to product distributors to support their business. Wrote newsletters as a collaborative effort with PR consultants and company founders.

 

 

-----------------------------21088852128121 Content-Disposition: form-data; name="userfile"; filename=""