Curriculum Vitae
13, 153 Street Maadi,
Cairo-Egypt
Tel.: +20 10 545-3013
E-mail: telfar@hotmail.com
Objective
To fully utilize my technical, networking abilities
and knowledge background to explore and educate the customer with his needs for
various service and support contacts. At the same time, continue to learn and
keep on the leading edge of future technologies.
Career Profile
A result oriented and versatile presales Systems
Engineer with a diverse background and a solid track record. Have more than 8
years of experience in the computer industry ranging from Network
Infrastructure design. Have a good experience in Compaq products/solutions,
design/redesign the network. Implementing and managing Local and Wide Area
Networks (LAN/WAN), deployment and upgrading of the strategies, testing,
performance tuning and remote network management based on the understanding of
the customer business objectives compare to the results of the output of IT
infrastructure assessment.
Education and Professional Training
Education: -
POST SECONDARY:
GRADUATION DEGREE: B. Sc. in Electronic
Communications
GRADUATION GRADE: Good (1992)
Professional
Training:
· Windows NT operating system
· Windows NT Ver.4.0
· Windows NT Workstation Ver.4.0
· Windows NT
· TCP/IP for Windows NT
· Introduction to Nortel switches
· Introduction to Nortel Routers
· Compaq Servers Management
· Introduction to Novell Intranetware
· Administration of Novell Intranetware
· Advanced Admin of Novell Intranetware
· Unified Message Systems Callexpress (AVT)
· UNIX operating
systems graduation.
· UNIX operating systems administration
Sales /Presales experience
Full responsibility to quote and design either
network projects to sales as presales or direct to the customer.
In addition selling deferent kinds of service
contacts from our service portfolio including hardware, software and network
services.
Career History
1997- December 2001 Technical Manager (Co- Founder)
CAT
– Computer Access Technology
Creating and exploring network business
opportunities.
Putting together the complete solution and the
proposal.
Following up with the customer for after sales
support contract.
Took on all responsibilities for a department
manager that includes: creating budget, managing people and building strategic
relations with both our vendors and our customers
Took on a supervisory role and responsibilities
during project implementation phase and managed to a successful completion.
Performed installation for a variety of networks
for various customers, installation covered both hardware and software.
Implemented projects and resolved problems in multi
vendor environment that also include Compaq, HP, Microsoft, 3COM, Nortel and
Cisco.
1993- 1997 Senior Systems Engineer
ACT (Advanced Computer
Technology)-
Responsible for the installation and maintained for
the following:
· Windows NT ver 4.00 & 3.51, Novell NetWare (2.51 through 4.11).
· Establishing the communication between all network components with many
communication protocols such as IPX, TCP/IP.
· Configuring the Interface between point of sale (POS) and the hotel's
front office system
· Troubleshooting hotel based applications such as: Fidelio Front Office,
Omicron Back Office
· Maintain and troubleshooting of LAN hardware such as network cards,
Hubs, Switches and routers
· Setting up network environment to meet the customer standards, that
includes: setting up user names, rights, trustess and login scripts
· Setting up client workstations, printers and backup procedures
My customer list Includes:
Multi National management hotels: Hilton, Sheraton,
Swissotel, Inter-Continental, Marriott, Hyatt, Le-Meriden, Conrad
International, Sonesta ,Movenpick , Sofitel and Iberotel .
Local management hotels: Beach AlBatros, Baron
Safir Cairo and Safir Zamalek.
Networking/Technical Skills
Operating Systems:
Server: MS Windows NT 3.51/4.0/20000/XP, Novell Ver
2.15, 3.x, 4.x, 5.x
Workstations: Windows NT 3.51/4.0, Windows 95, 98,
ME, 2000 and XP, Windows for Workgroups 3.11, Windows 3.1
Network Applications:
Messaging
Intranet: MS Proxy Server
Hardware and Communication:
Experience in the Compaq PC's families (Systempro,
Deskpro, Prosignia, Proliant, Portable, Presario, EP and Prolenia).
Unified Message Systems.
LAN hardware (Netelligent from Compaq, Cisco
products, SMC products, 3COM products, Synoptics products, Cabletron products),
products includes ( NIC ,Hubs, switches, Switched Routers and Routers).
Software (MS office , MS Project, Visio, Arcserve,
Backup Exec).
Interfaces between variant systems
Protocols: (IPX, TCP/IP and NetBEUI).
Experience dealing with ISDN, Leased Lines.
Software Skills
Windows 95, 98, ME, NT, 2000,
XP Microsoft Office 97, 2000,
2002(XP)
Fidelio Hotel Management System
(Front office, Back office, Sales & Marketing, F&B)
Micros (Point Of Sale System) Interfaces
Lotus Notes Microsoft
Outlook
Project Workbench for
Windows Microsoft Project 98
TCP/IP Novell GroupWise
5.0
Microsoft Visio Diagram Tool Norton
Business Skills:
A demonstrated leader of groups.
Ability to provide outstanding customer service.
Excellent oral and written communication skills.
Can work well either independently or as part of a
team.