Frequently Asked Questions

Here are some questions that was asked or might be asked, it's here so you can quickly get an answer without waiting for my reply. If you would like a clearer answer or if there's something you don't understand, then feel free to PM/E-mail me. If your question was not answered here then, please contact me as well ^__^

» Are the lakorns in DVD format?
- Yes, every lakorn is in DVD format.

» What language is the lakorns in?
- Most of the lakorns are in Thai language, I don't have access to any Khmer lakorns at the moment.

» How do you set your price?
1) We'll look at the number of episodes and how many disc it is.
2) The quality of the lakorn will help determine the price.
3) How rare and hard to find the lakorn is.

» But your prices is so high!
- Sorry, but we've try to set our price as low as possible, it is actually very low when comparing to other store (ex. Siamvdo)

» Some other stores has a lower price for the same lakorn..why?
- From what I noticed, the main reason might be that they recorded more than 2 episodes on one disc, this means that they are recording their lakorn in a 6 or 8 hours disc. This will compress and lower the quality of the lakorn. For example, our lakorn has a total of 5 discs (10 episodes) and another store might have only 3 discs (10 episodes) this is because they put more episodes in one disc. So the more episode is in a disc, the lesser quality it will be.

» Why don't you record it in a 6hr or 8hr disc?
- Because the quality of the lakorn will be lower.

» Why don't you record it in a 2hr disc?
- I used to but not a lot of people are requesting it, since the price will be higher.

» Can I request a lakorn to be record in 2hr?
- Yes, you can, but it might take me sometime recording it (and remember, the price will change)

» Is there a menu to select episodes from?
- Yes, there is a menu.

» Will I be able to play your DVD?
- Yes, our DVD should work for everyone in every DVD player and in every computer. Yes, it should work for those in other countries as well, even in Thailand.

» Do you check the DVD before you send them out?
- Yes, we will double check ever disc before we send them out, both in the computer and in our DVD player, therefore you shouldn't have any problems viewing them.

» Your disc doesn't work! I can't play it! It pauses/freezes!
- We will send you a new disc, but we would really like you to send that defected disc back to us so we can see what the problem is. The reason why we would like the defected disc is so that we can prevent this problem from happening in the future and to check if it's really defected or not, since there had been some case where some people just want a free disc.

» I've requested lakorns with you a while ago, are you still looking for them?
- Yes, I'm still looking for every lakorn that was requested to me, I probably won't reply to you right away since I might not have found the lakorn yet, but I will try to get back with you when I do find it.

» When do you reply to e-mail/pm?
- I will try to reply whenever I get a chance to use the computer, plus I'm in college, so I may get busy at times, but I will do my best to contact you back.

» How does your shipping works? (For U.S. Residence)
- I will send lakorns in Priority mail, after I've received your payment, and you should get your lakorns in about 2-5 days (please take holidays and weekends into consideration.)

» What's the cost of the shipping? (For U.S. Residence)
- The shipping will range from $5 to $9 depending on how many discs there is, if the price happens to be more, then I will gladly help pay for portions of the shipping.

» Can I request for my lakorns to be send by Express mail?
- Yes, but the shipping price will be double the amount. So instead of $5 it will be $10.

» Do you accept international - out of U.S. orders?
- Yes, I do.

» What about the shipping for international - out of U.S. orders?
- It will depend on which country you live in and how many you order, for Thailand it's around $15, $22 and up.

» Why are you charging for the PayPal Transaction fee?
- Every payment the I received through paypal, Paypal will charge me for the transaction fee. According to Paypal, the amount of "1.9% to 2.9% + $0.30 USD" will be deducted from the total. So if you pay me $10 via paypal, around $1 will be deducted, so I will get $9 instead of $10. The fee will be different everytime.

Therefore it's necessary for me to charge you an extra $2 or more if you would like to pay through paypal.

» Can I return/trade or get a refund?
- No sorry, all sales are FINAL, please feel free to ask me every questions that you might have about each lakorn before making your final decision. I'll be glad to answer every questions.

» Credits
- Thanks to these websites for pictures and lakorn summaries



Your question is not on here? Don't hesistate to send me an e-mail/pm ^_^