Summary of Qualifications

·         Microsoft Certified Systems Engineer MCSE.

·         Microsoft Windows 2000 migration/implementation experience.

·         Cisco IP Telephony development/integration experience.

·         Wireless LAN/WAN design/implementation experience.

·         Experienced in network security design.

·         Experienced software and system developer.

·         Expert trouble-shooter and problem solver committed to excellent service.

·         Exceptional ability to quickly master new software and apply its full range of capabilities.

·         Proficient on a variety of hardware platforms ranging from mainframes to desktop machines

·         Flexible, able to adapt to changing requirements while maintaining a high quality of service.

 

Relevant Skills & Accomplishments

 

Education / Training

MCSE:  Microsoft Certified Systems Engineer

      Certified: Windows 2000

Networking Essentials

Windows NT 4.0

Windows NT 3.51

Inter-Networking TCP/IP

Microsoft Exchange Server 5.5

CCNA: Certified Cisco Network Associate

A+ Certification

Network + Certification

A.S. Network Management: Cochise College/University of Arizona

Military Information Systems Operator / Analyst Course: U.S. Army Signal School, Fort Gordon GA.

 

Software Design/Development

·         Programmed, analyzed and debugged applications using C++, Clipper, and Visual Basic.

·         Developed extensive database programs.

·         Developed a CAD (Computer Aided Dispatch) System for public safety dispatchers and E911 operators.

·         Installed software, designed menus and organized data structures.

·         Provided training in system use, backup procedures and applications.

·         Provided on-site and telephone support for businesses and individuals.

 

Computer Skills

 

Software

Windows 2000,Windows NT 3.51-4.0,Microsoft SMS 1.2/2.0 Visual Basic 5.0, Microsoft Exchange, Windows 95, Windows 3.0 - 3.11, Microsoft Visual C++, Microsoft Office4.3-00, Microsoft Works, Microsoft FoxPro, Novel NetWare 3.12, Novel NetWare Lite, Borland C++, Clipper Summer87, Clipper 5.0, HTML, MS DOS 1.2 - 6.2, DRDOS 5.0-7.0, UNIX, Lotus 123, Lotus AmiPro, WordPerfect 5.0 - 6.0, PKzip, PFS First Choice, PFS Window Works, DataEase, Quattro Pro, EF Johnson radio service software, Motorola radio service software (RSS), Uniden radio service software, Yaesu radio service software, Standard radio service software, Telnet, FTP,  GOPHER.

 

Hardware

Compaq Servers/Workstations, IBM Servers/Workstations, CISCO Routers/Switches, Cabletron Wireless LAN, EVEREX, 3Com, HP Servers/Workstations, Sun Workstations, IBM & UNISYS mainframes, D-Link, Motorola radio interface box (RIB), EF Johnson radio interface box (RIB), Motorola Consoles, ZTRON.

Employment History

Feb 00-Jan 01: iReadyWorld Charlotte, NC.

Client Engineering Services and Support Manager

Manager of Client integration, Helpdesk/Monitoring, Desktop Application & Engineering Teams.

Responsible for recruiting and building scaleable teams from the ground up for new technology startup firm. Also responsible for setting technical standards, policies & procedures, organizational needs, and managing overall implementation and support for entire customer base. Implemented and supported CISCO IP Telephony solution and Lucent Octel voice mail system. Designed and Implemented VPN solution for remote offices and mobile users. Created security policies and procedures to protect customer data including build out of DMZ using PIX firewall. Designed Windows 2000 Active Directory, DNS, and WINS architecture for enterprise. Installed wireless WAN/LAN systems for clients. Worked with a team that designed and deployed an enterprise class Windows 2000 infrastructure that is scaleable, supportable, and profitable. Designed and deployed Microsoft SMS 2.0 infrastructure to enterprise. Designed a scaleable system for rapid deployment of Windows 2000 pc’s and servers to clients.

Dec 97-Feb 00: Bank of America Charlotte, NC.

DBTS Desktop Engineering Team

Engineered desktop solutions for Direct Banking and legacy call centers. Provided desktop support for 5 Direct Banking call centers. Engineered Windows NT 4.0 autobuild. Participated in Texas-N-Market conversion. Team lead for southwest desktop deployment. Traveled to support conversions and deployments of workstations to the call centers.

GBSS Production Support Team Lead

Performed total support for production support test environments. Worked with migration team to create packages and processes for delivering code to workstations and servers. Traveled with implementation team to provide onsite support during major deployments. Participated in release 2,3, &4 of Direct Banking code. Participated in Barnet and Wichita conversions.

Nov 94-Dec 97: US Army Information Systems Command Fort Huachuca, AZ.

Mobile Gateway Van Administrator

Managed a team of 4 administrators in a tactical field environment. Install and support a Windows NT Domain with 250 users. Support Microsoft Exchange, MS- Mail, and HP UNIX e-mail hosts.  Install and configure Cisco 7000 router, Motorola CSU/DSU, and various encryption equipment for TCP-IP connections via satellite and microwave transmission equipment. Installed DHCP, WINS and ILS. Participated in worldwide test of new Defense Messaging System (DMS). Installed and tested a TCP-IP Video Tele-conferencing system using ATM switches and high-speed data transmission equipment.

Network Technical Advisor

Designed and implemented a Switched Ethernet LAN with a fiber optic Fast Ethernet backbone. Developed a plan for migration from existing LAN. Installed 4 Pentium based servers. Installed Raid 5 server to run SMS and SQL server. Installed MS Exchange 4.0 and Internet Information Server. Installed and configured Cisco 4000 routers, D-Link, and 3-Com Switches. Installed Fiber and Category 5 cable. Advised on upgrades of network PC’s and Software.

System Administrator

Performed network maintenance and support for 504^th Signal Battalion Fort Huachuca Arizona. Installed and maintained 6 Windows NT 4.0 servers, 2 Cisco routers, 100 Windows NT workstations and 50 notebook computers. Installed and maintained Microsoft Exchange server, DHCP, WINS, IIS, and voice-mail systems. Conducted routine system inspections and provided technical support for all users. Installation and implementation of battalion’s new networking system in the new battalion headquarters. Installation and configuration of voice-mail system. Installation and configuration of Intel Pro-Share video conferencing system. Performed computer system security analysis for US Army Europe in Bosnia.

Jan 90-Nov 94: Woodstock Electronics Inc. Atlanta, GA.

CEO/President

Started a public safety communications and accessories supply and service company. Solicited contracts form large city and county government services for maintenance of  their existing communications systems and contracts for new equipment. Performed sales and service of new and used 2-way equipment like Motorola, Midland, Johnson, Standard, and Yaesu. Performed sales and service of emergency lighting equipment like Federal Signal and Code3. Performed sales and service of IBM compatible computer equipment and software. Maintained a successful business with many contracts and customers. Managed all company business activities on a daily basis. Established a good reputation for both the company and myself. Established dealerships with major manufacturers of equipment like YAESU, Midland, Kenwood, Standard, Code3, and Federal Signal. Designed and developed a multi-user computer-aided dispatch (CAD) system.