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Email: Reagan Windham

View Reagan Windham - rwindham.radio@gmail.com's profile on LinkedIn

Overview: Highly motivated and results oriented Account Manager with Cumulus Broadcasting, Inc. offering exceptional leadership and communication skills with seven years of marketing and sales knowledge with over four years of account management experience.


Experience:


06/07-PresentCumulus Media Partners - ESPN Radio

Title: Account Manager - ESPN 97.5 FM The Ticket

11/06-5/07USM&P - AT&T U-verse

Title: Market Manager - USM&P / AT&T U-verse - Responsibilities include maintaining a strong relationship with AT&T in order to develop and implement an event execution plan for the roll-out of two new AT&T products, U-verse (IPTV) and Homezone (digital satellite TV service.)

• Responsible for hiring, training, and managing management team.

• Ensure adequate training and performance levels of management team.

• Work closely with the client’s local management team to develop, plan, and execute local consumer events as necessary to create brand awareness and to achieve sales goals.

• Point of Contact for client in Houston market.

• Closely manage and report expenses to ensure accurate and timely billing.

• Oversee and ensure execution, quality, and success of all events.

• Approve and ensure accuracy of customer serviceability.

• Provide Client, Regional Manager, and Director with event recaps.



05/05-07/06 Team Enterprises, Inc. - Miller Brewing Co.

Title: Regional Manager (South Texas / Louisiana) - Team Enterprises, Inc.Miller Brewing Co. - Role entails maintaining strong customer relationships with Miller Brewing, and Distributors in order to improve products sales, distribution, and visibility in my region.

• Responsible for communicating with key customer personnel from Miller Brewing and the distributor via e-mail & phone or market visits to review program goals, objectives & results.

• Ensure that all key customer constituents receive timely and accurate information from field personnel w/respect to schedules and recaps.

• Manage and track all budgeted dollars for the fiscal year of approximately $800,000 as well as allocate resources effectively and efficiently for field personnel to maximize results for the client.

• Ensure that field personnel execute episodic promotions to deliver against goals set by client.

• Ensure that field personnel complete deliverables in a timely manner.

• Visit field personnel in market once every 2 months.

• Deliver training and development to field personnel to execute and manage client promotions to specifications.

• Spend 6 days in market working w/ all new hires in first 45 days of employment.

• Set monthly goals for all field personnel.

• Provide feedback to field personnel after all attended promotions.

• Ensure that all reporting is reviewed before submission to ensure quality reporting.



8/02-Present BDS Marketing, Inc.

Title: Market Development Manager - Role entails establishing relationships with retailers, generating sales at retail level, and managing sales associates.

• Responsible for the success of sales in the Houston market, which was used as a test market and resulted in the national rollout of digital cable at retail for Time Warner Cable.

• Increased market share for Time Warner Digital/High Definition service and High Speed Road Runner service at Retail.

• Established strong Time Warner presence within Best Buy, Circuit City, Comp USA, and Gateway within the Houston division.

• Conducted product training across the nation for the Time Warner and Cablevision accounts.

• Assisted in hiring new Managers and Sales Representatives for Time Warner Cable, Cablevision (NY), and Home Depot.

• Became the “Go To” guy for technical and sales questions related to Time Warner Cable Digital Video, High Definition, and Road Runner service.

• Provided and developed training material used by Market Development Managers, Assistant Sales Reps, and Corporate throughout the nation.

9/00-06/02 Everyones Internet

Title: Inside Sales Associate - Responsible for DSL, ISDN, and Dial-Up sales for various markets in the U.S. Role entailed working closely with Level II Technicians in order to provide customers with the proper equipment (Routers, Modems) for residential and commercial DSL accounts.

• Developed New Hire/Sales Training Manual.

• Heavily involved with the Emergency Response Team (a new division at the time) formed to handle the migration of DSL customers to a new broadband provider.

• Established two hundred new dial-up accounts a month.

2/99-1/01 Excellaccessories.com

Title: Founder/President - Formed my own online e-commerce company, which provided wireless accessories at discounted prices.

• Coordinated the developing of web site.

• Worked with manufacturers and web designers to develop a successful on-line business presence.

• Established relationships with wholesalers.

8/98-1/99 Metrocall

Title: Account Executive (SW Houston) - Responsibilities included writing proposals, giving presentations, cold calling in-person and over the phone to sell commercial paging systems, and retention calls on accounts in my territory.

Technical Skills:

• Proficient in Windows 2000/98/XP: Microsoft Word, Excel, PowerPoint.

• Experienced with Internet Explorer, FireFox, Opera and MS Outlook.

• Broadband: Working knowledge of Cable, DSL, and ISDN.

• Hardware: Cable/DSL Modems and Routers.

• Wireless Networking.(D-Link DL-514)

• Internet Research Skills.

Education:

94-96 Art Institute of Houston Houston, TX- Associate Degree in Media Arts

92-94 Houston Community College (HCC)- Sophomore status.


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