SERVICE CONTRACTS

Service contracts are advailable at anytime. They cover: CLEANING, inside of units for various reasons, your type of enviroment will depend the frequency of cleaning. ADJUSTMENTS, if any are advailable. Providing a LOANER, to customer until Display is repaired or replaced, no hard down time. FREE RECYCLING on a new for old Display basis. Typically prices start at:

$ 15.00 per unit per year 1-10 units(dotfoc) Pickup/del chg. may apply
$ 13.50 per unit per year 11-50 units(dotfoc)
$ 10.50 per unit per year 51-100 units(dotfoc)
$ call per unit per year 101+ Units(dotfoc)






TIPS (To extend the life of your Display)

Excluding what the manufactures can do, what can the consumer do?

1) Use a separte power surge device for Display. Turn monitor off at power surge device.(Some Displays even though appear to be off still are energized, which creates heat, wears out parts and and so on, its like a car engine, it's running and not working, but it's still running and wearing down) Sorry best illustration I could come up with!

2) When display is not used for a considerable length of time 4 hrs. plus follow tip # 1. Otherwise during awake/user hrs. 1 to 4 hrs of non veiwer use, turn Display off at interface. Forget what the Sales people tell you...I'd like to sell you a new display too!...Well, if you need one!

3) Disengage power saving features on the Display (if you have them) you're doing the best thing of all in items (1 & 2), besides it is one less thing to go wrong. Some of these (psf's) make costs of repair to expensive.

4) Refresh Rate (BEWARE!!!!!) Know what you are doing!!!!! I have replaced
many I.C.'S here, don't over drive your display, keep it at or around (60hz). If you need higher settings for Games, CAD, Graphics or what not, bump it up to where you need it and then after you are done bring it down!!!! If you red line your RPM's of your engine all the time
you're going to lose something!

5) Avoid unfriendly enviroments. Heat over 85 degrees F. for extended periods of
time; Ideal temperature 65-70 degrees F. for us people to exist too; Direct Sun light UV rays, mainly L.C.D.'S; Humid or wet areas; Dusty and dirty areas; and Shock areas.

6) Avoid moving a hot Monitor. Wait 5 minutes, then move. Some solder joints get old and crack. Most of the better units have very little, to no problems it this area because they use a better grade of solder and better quality control over the bonding process in the solder baths.

7) When Transporting a CRT display put it in its original container, if you can't, set the Display CRT face down on a antiscratch surface like foam or thick soft cloth and strap down. If you have to stop suddenly this will not make a deadly projectile.

8) Use common sense.



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THE NUMBER ONE CAUSE OF MONITOR DISPLAY FALIURE IS, "HEAT AND STRESS."

FOR THIS REASON WE HAVE MANUFACTURED FAN KITS. ADVAILABLE TO THE
PUBLIC AND CAN BE INSTALLED WITHIN THREE MINUTES ON THE OUTSIDE OF UNIT BY THE USER. (Inside of unit we have fan kits that can be installed
By a Technician only!)
These KITS will provide you months to years of monitor service
(depending on when you installed them on your monitor/OLD or NEW)
ALL KITS come with a full (1) one year parts and labor warranty)
Price depends on size of unit, Please ask!
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TIPS (On buying New Displays)

1) Avoid Displays made in China! The price looks very good to you, but so
does the worm on the hook to the fish!(Units needs much improvement in quality)

2) Avoid Displays that are integrated into one piece with the PC. You will
regret this deeply after the warranty period, when you need OEM parts!

3) (TRY) to stay with proven Name Brands like Sony, Nec/mits., KDS and
others they have been around awhile and most likely will stay around, mainly when you need certain OEM parts.

4) Avoid Cheap or Low priced Deals. Remember: "You Get What You Pay For", Early in my years I have kept a wise proverb in mind," The Bitterness of Poor Quality Lingers Long After The Sweetness of Low Price is Forgotton." Even some of the Proven name brands have pumped out Cheap deals and it tarnishes your reputation for a dollar (money), Shame on you. What takes men years to build up can be destroyed in seconds, maintain your good name!

5) Ask questions, try to avoid "Sales Chatter" and usually not in writing from sales people. They often don't know anyway! Go to people who work on Displays that are honest and trustworthy. Search the Net, talk to friends of experience & knowledge of what you are looking for and if
worst comes to best ask, "THE HIGHER POWER" of all things for...Wisdom!







Ratings

Ratings on Monitors come from 3 sources. The first, obviously, would come from Techicians who work on the displays, that seems to be the most fitting and trustworthy saying. The second, are you the users, and the third, is the Displays themselves.

Ratings are based on 6 Characteristics, and they are in order, the highest being first: Quality,(type of components used, like CRT, Caps,ect.) Second, Durability,(time tested, how long are units lasting with the least amount of problems) Third, Warranty, (what is covered and the period that it is covered, more could be said on this.) Forth, Parts Support,(could I write a volume here!) Fifth, Design, (interface layout of controls and style, a lot of improvement here, good work!) and Sixth, Price, (surprise, many didn't care to much about cost as long as quality and durability were not compromised) The results:

# 1 Nec (now nec/mitsubishi) Diamontrons nice piece of work!
# 2 SONY
# 3 KDS (Korea Data Systems, good work)
# 4 Maginnovision, nice product but poor sales support.

As a consumer and Techician,the Computer Monitor Display industry has
come a long way, and still has great needs to improve on CRT'S, LCD'S and others.

Time will always be the test of the strength, courage, imagination, and out right guttery of those who bring these Portals to Mankind, and as for us who sit and walk before them ... somebody get me a chin strap!-mdcci

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