Referencias usadas en esta sección
[A2]
Ivar Jacobson.
"Object-Oriented Software Engineering : A Use Case Driven Approach"
Addison-Wesley Object Technology Series
[A3]
Geri Schneider, Jason. P. Winters "Applying Use Cases, A practical guide"
Addison-Wesley, Septiembre 2000
[A4]
Carnegie Mellon University, Software Engineering Institure
(Mark C. Paulk, Charles V. Weber, Bill Curtis, Mary Beth Chrissis) "The Capability Maturity Model V1.11 Guidelines for Improving the Software Process." Addison-Wesley Noviembre 1997