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CODE OF CONDUCT |
When you book a fishing charter with members of the Victorian Fishing Charter Association you can be assured that you will recieve the best possible service in a clean and well maintained charter boat that is fully surveyed to Victorian Marine Board standards and that the skipper and crew will do their utmost to make sure that your fishing trip is one of fond memories. Our members are to abide by our "code of conduct" if you feel that our standards have not been met by your skipper and crew please contact the association with your concerns. |
1/ Standard of operation a/ Maintain a high level of customer service. b/ Be honest and show integrety c/ Attempt to fullfill customers expectations. |
2/ Standard of vessel a/ The vessel is maintained to a high level. b/ A high standard of cleanliness c/ Maintain vessel in survey standard |
3/ Standard of behaviour a/ Abide by all fisheries, marine board and safety standards b/ Respect the environment and marine life c/ Be curtious and polite to all other users d/ Treat customers with respect . |