Chapter 3

Lens model: used when want to judge uncertain or abstract characteristic (criterion)
   Rely on measurable cues
   Associated with weights that represent the ecological validity of the cue
   Cue utilization coefficient: weight between the cue and the judgment; represents how people use the cue

   Can represent judgments by linear equation
   Weights represent the importance and likelihood of factors

   Linear relationships seem to represent our subjective experience of the world
   Statistical predictions are never worse than judge's global predictions

People have difficulties attending to 2 or more factors at once: anchor judgment on one cue and adjust as come across other information

People are unable to estimate their own cue utilization coefficient accurately, especially when highly experienced

People are often overconfident
   They are unaware of their own biases
   They become more and more confident when more and more information is given to them
   Overconfidence is greatest when accuracy near chance level
   Overconfidence diminishes as accuracy increases to 80%; people tend to be underconfident afterwards
   May be due to feedback problem

   Calibration: degree to which confidence matches accuracy
   Surprise index: percentage of judgments beyond a confidence interval

   Confidence and accuracy are not correlated

Advice: STOP AND CONSIDER REASONS WHY YOUR JUDGMENT MIGHT BE WRONG
   Decreases confidence and increases accuracy