| Chapter 7 Representativeness heuristic relies on mental representations Schemas: rely on everyday experiences to build mental model Use base rates efficiently if we directly experience elements of category, not if just read about them Activation of certain schema leads to understanding information within a certain frame of mind to normalize stories heard Confidence in story based on Goodness and number of reasons; likelihood and salience of elements Completeness of explanation Coherence of story; ease of imagination Presence of alternative stories Counterfactual thinking: think of how things could have happened differently Hindsight bias: recall biased information in direction of having predicted what actually happened distort the past in direction compatible with change Keep an objective record of experiences |
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