Chapter 7: Cognition

Schemas are general conceptual frameworks that allow us to make generalizations and inferences, but also can create false memories as the information is distorted to fit a particular schema.

Memory and thinking are prone to errors but they're also very flexible.

This impacts our problem-solving abilities
     Framing effect: the way we phrase the question has an impact on the kind of answer given.
     Representativeness heuristic: when we assume things must have the characteristics of the concepts we think they belong to.
          Gambler's fallacy
          Ignoring base rates (real probability of events)