Web host resellers should carefully examine higher-tier candidate service
providers before they select to purchase and resell their services.
Resellers should execute in-depth due diligence before selecting any
reseller package, in order to ensure that they can provide the quality of
service needed to retain a customer base. Areas that resellers should
examine include network and server security, network and server monitoring,
data back up and storage, application storage and statistics.
Network and Server Security
A higher-tier Web host must be able to furnish hosting services built using
advanced architectural design concepts that defend against denial-of-service
attacks. These services should be fully managed by the Web host.
Network and Server Monitoring
The higher-tier service provider must provide software that accurately
tracks usage and response times of Web sites on a 24x7x365 basis. In the
event of high Web traffic peaks, stress tests should be performed on all
servers to ensure that servers are not vulnerable to slow response times or
complete outages. Resellers must be informed of the results of stress tests
and must have open access to all monitoring processes in order to measure
server performance.
Data Back-up and Storage
Web hosts that specifically cater to reseller must have enhanced capacity to
backup all servers a daily basis.
Application Services
Both small and large-businesses utilizing Web host resellers are commonly
using services such as audio/video streaming, database storage, and
e-commerce. Resellers must ensure that their higher-tier provider can
provide these services quickly and efficiently.
Statistics
Resellers must ensure that their service provider can offer statistics
services to customers looking to conduct Web traffic analysis.
Other Factors
Resellers should also consider the following factors before selecting a host
for their own services:
Determine which hosts offer specific services that you need, with
scalability for future changes
Determine which host fits your price range
Ask hosting firms technical question to gauge their knowledge and accuracy
Ask a lot of question to determine the host's commitment to customers
All of the above factors are important criteria for evaluating a host for
reseller purposes. These factors must be considered if a reseller intends
on offering solid, reliable services to its customers.
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