| Sony Electronics | 68.00 % |
| Philips-Magnavox | 32.00 % |
| With call waiting | 66.67 % |
| Without call waiting | 19.70 % |
| Use second phone line | 10.61 % |
| Block call waiting when on WebTV | 03.03 % |
| Never | 37.31 % |
| Occasionaly | 31.34 % |
| Always | 31.34 % |
| Do not use SurfWatch feature | 62.69 % |
| More than adequate | 16.42 % |
| Adequate | 10.45 % |
| Less than adequate | 07.46 % |