PRACTICEPOINT MANAGER PRACTICE MANAGEMENT SOFTWARE ADDRESSES MANAGED CARE ISSUES [Sample Report] Because managed care is increasingly defining how physicians conduct business, your system must have the ability to give the financial data necessary to make informed decisions about participation. Concise reports from PracticePoint Manager provide aging of insurance carriers and managed care payers, analysis of reimbursement patterns by carrier, and analysis of reimbursement by procedure by carrier. If you choose, you can compare the actual reimbursement by carrier to the expected reimbursement. Capitation is handled with a logic that is easy to appreciate. No matter what contracts are in place, you have the ability to effectively evaluate the costs and revenues associated with that payer, and make good decisions in future contract negotiations. CURRENT TECHNOLOGY Windows is the operating system of the future. With over 80 million copies in place, a new standard has been established. Programmers write new software to work with the operating system that is most popular; that is why you see so much software now that boldly proclaims "For Windows". Standards have been set by Microsoft, and other companies are in compliance. For example, all Windows programs have the same Save command. If you think this is over-simplification, imagine a world where there was no standard for the location of the gas pedal in your car! Your ability to move into new products and communicate with other users is exponentially increased. EASE OF USE No office is immune from staff turnover. PracticePoint Manager eliminates much of the stress of the transition in two ways. First, the software itself is easy to learn, intuitive in its processes, and provides on-line help that is field specific and user customizable. Second, PracticePoint Manager comes with a software training data base, facilitating cross-training without any impact on the live data. ELECTRONIC CLAIMS Electronic claims are processed through the McKessonHBOC Transaction Services Hub (TSH). This solution offers you the opportunity to submit claims quickly and efficiently to the maximum number of carriers. Standard reports in PracticePoint Manager detail immediately which accounts remain outstanding from insurance carriers, reducing or eliminating the potential for claims to exceed timely filing limitations. Multiple options for claims rebilling make follow-up a snap! AUTOMATIC REMITTANCE In addition to the option of sending your claims electronically, you have the option of receiving payments electronically and having your payments automatically posted directly in PracticePoint Manager. Your selected payment and write-off codes are used, and line item payments are posted for clear audit control and tracking. EDI STATEMENTS EDI statements relieve the office of the tedious chore of statement preparation. The system creates the file (or list) of patients to be billed, based on parameters set by the office, and then they simply transmit the file via modem for processing. Within one business day the statements are produced on a four-color, laser printed statement and mailed to the patients with a return envelope enclosed. A clear, concise report confirms all patients were billed as desired. Best of all, this method saves money over almost any other statement preparation process! EFFICIENT APPOINTMENT SCHEDULING [Screenshot] PracticePoint Manager's integrated appointment scheduling software allows everyone with access to a workstation to have immediate access to the appointment book. Booking and changing appointments has never been easier. Finding the right appointment is fast and simple. Define the parameters of the desired appointment - how far into the future, what days of the week, etc. - and let the system find the right time slot. Blocks of time can be defined for specific types of visits, and reserved for that type of appointment. Simple, informative statistical reports tell you how many new patients or established patients were seen, how many canceled, and why. Best of all, the system automatically alerts you to critical information about a patient before the appointment is even scheduled. This improved communication saves time, headaches and money when dealing with patients with special concerns, or problem pay accounts. REFERRAL TRACKING [Screenshot] [Screenshot] Outbound referral tracking has become increasingly important as carriers impose restrictions on the primary care provider as gatekeeper. PracticePoint Manager has a simple and efficient method of tracking outbound referrals, and can monitor multiple authorizations simultaneously. For specialist offices, inbound referrals are automatically monitored, alerting the user to authorized visit restrictions. When a patient calls for an appointment, the number of remaining visits and expiration date automatically pops up for view. Detailed analysis allows the user to evaluate the type of procedures, coverage and overall profitability of the referred patients by referral source. IMPROVED PATIENT CARE Patient care is enhanced through two processes. First, Patient Education is provided through Clinical Reference Systems, a fast and simple process for generating specific health information that saves the physician time and improves doctor-patient communication. Every topic has been peer reviewed by at least two board certified physicians. This option reduces phone calls and improves patient satisfaction. Second, long term follow up care is facilitated through the Recall feature of PracticePoint Manager. There is flexibility to generate different notices for differing types of recalls - for example, you can send a post card for annual exams, but you may want to send a letter for a more confidential or urgent reminder. Both processes work to reduce the risk of malpractice and improve patient satisfaction. FUTURE OPTIONS Because this is a Windows based product, McKessonHBOC has chosen to take advantage of all that the Windows environment offers. Electronic Medical Records and Microsoft Word are two of the powerful packages that interface with PracticePoint Manager. Electronic processing for insurance claims and electronic patient statements are additional interface services that usually provide a less expensive alternative to in-house processing. With Practice Point Manager, you have greater flexibility and more options as practice needs change and grow! Document Scanning Capability Full On-line Context Sensitive Help; Ability to Add Practice Specific Help Easy Tickler for Patient and Insurance Follow up Color Coded Transactions in Patient and Responsible Party History (ledger) INTEGRATED APPOINTMENT SCHEDULING SOFTWARE Tracks Authorized Visit Limitations by Date or Number (or both) Reports on Volume of New and Total Patients Seen Alerts Staff of Important Concerns Before the Appointment is Scheduled PATIENT EDUCATION [English Sample] [Spanish Sample] Provides Essential Information in a Format that is Easy to Read and Understand Promotes Patient Responsibility and Good Health Habits Reinforces Patient Relationships Saves You and Your Staff Time and Money CUSTOM REPORTS IQ Report Writer Included in Every PracticePoint Manager, Allows Further Report Customization EDI PROCESSING EDI Processing of Insurance Claims Automated Remittance Posting and Electronic Funds Transfer EDI Processing of Patient Statements REHEARSAL SOFTWARE Practice Version of PracticePoint Manager for Initial Training and to Facilitate In-Office Cross Training Provides a Simple Means of Testing an Idea or Process Quickly and Without Risk to Your Existing Data Base WINDOWS SOFTWARE INTEGRATION Integrates with Microsoft Word for Windows v6.0 to Produce Professional Recall Notices, Past Due Letters, etc. (Word not Included) ELECTRONIC MEDICAL RECORDS Because no two physician practices are the same, and each physician may have a different idea of the perfect medical record solution, McKessonHBOC has elected to provide the interface to a variety of the best voice transcription and electronic medical record packages available today. This provides you with maximum flexibility and a broad range of choices. Each of the following companies has worked with McKessonHBOC to provide the demographic interface with PracticePoint Manager and their specific product. Mountain Medical Solutions, Inc. provides support of the interface; support of the medical record software is provided directly by the company that offers it. Infor*Med Corporation [website] Praxis relies on "Concept Processing" instead of templates for completing the electronic medical record. It stores patient chart notes, x-rays, laboratory reports, EKG's Vital Statistics, Medications, and everything you would normally put in the chart file. Speech recognition and interfacing with hand held devices is available. MD Productivity [website] MD Dictate is a software program that turns your spoken words into detailed documentation. By dictating into a customized speech microphone, which is plugged into an MD Dictate equipped personal computer, your words will instantly appear as digital documentation. Transcription costs, errors and delays are completely eliminated. Requiring only minimal voice training and allowing specialty specific vocabulary and customized data, MD Dictate will quickly begin operating at over 98% accuracy. MediNotes [website] Charting Plus uses a modified template system that incorporates the inherent advantages of the template model, but then improves it by adding complete flexibility to the medical content. Charting Plus allows you to generate prescriptions right from the program, and store a copy in the patient's folder. The E&M Wizard helps you determine the appropriate E&M code(s) to use for the treatment given. Purkinje [website] Dossier is a powerful, cost-effective clinical documentation tool designed to run on desktop or portable, pen-based computers. Developed for and by physicians, Dossier comes with the most extensive knowledge base in the industry. It allows users to easily create comprehensive records, including patient history, physical exams, problems, diagnoses and treatments. An extensive online drug information reference database is included. PRACTICEPOINT MANAGER EXTERNAL INTERFACE (POMint) POMint gives PracticePoint Manager the ability to generate "trigger" records any time additions or changes are made to Patient, Insurance Coverage, Responsible Party, Facility and other files in the PracticePoint Manager system. POMint then uses this Trigger Generator to create, queue and process incoming HL7 messages from external systems. It has its own user interface that allows users to choose settings, monitor activity and review errors. POMint communicates with external systems via TCP/IP sockets. ELECTRONIC DATA CONVERSION Carrier Maintenance File Patient Demographics Responsible Party Demographics Insurance Information, Policy Numbers etc. Tied to Patients Patient and Insurance Balances, Plus Total Account Balance Forward About Services Testimonials Contact Links Home