Assisted in teaching and monitoring 18 students taking a Microsoft MCSE course, helped troubleshoot, problem solve and assist with labs. Applications include NT 4.0 Core, Essentials, TCP/IP, MIIS and A+ Hardware studies.

1997-98 Web Page Author – McLaughlin & Associates, Calgary, Alberta

Uses HTML language and desktop publishing with Adobe 4 PhotoShop, MS Office 97 (PowerPoint and Word). Creative, improved, and award winning designs. Self employed while attaining evening courses for the Microsoft Certified Systems Engineer designation.

1996-98 Data Operations – Schlumberger Oilfield Services, Calgary, Alberta

Worked with VAX/VMS & NT 4.0 software, TCP/FTP transfer Downlink data from satellite transmissions, and produced copies. Met time deadlines and coordination of document deliveries. Ensure security of data and documents.

1995 Sales Leader - Primerica Financial Services, Calgary, Alberta

Serviced local and out of town clientele. Correct protection management and proper client relationships. Provided better investment options via segregated and mutual funds. Taught clientele about the Rule of 72, and Dollar Cost Averaging.

1993-94 Warehouse Supervisor, Calgary E&S, Calgary, Alberta

Provided high caliber of customer service for wholesale and retail outlets Supervised up to 7 people, coordinating shifts, and work loads. Worked with departmental supervisors, ensured completion of tasks. Ensured security of over $700,000 inventory with less then 1% error.

1986-91 Journeyman Automotive Partsman, Grand Centre, Alberta

Maintained and controlled inventory using General Motors mainframe computer systems (DCS). Provided estimates for Auto Body shops. Conducted computer searches for location and availability of stock. Worked in shipping and receiving departments.

1995 Hobby Business, Calgary, Alberta

1999 Graduate - Microsoft Certified Systems Engineer and A+ Hardware Certification studies - Drake International, Calgary, Alberta

Evening courses using official Microsoft curriculum for Windows NT 4.0. Studied network application, internet access and security. Hardware and Windows 95, DOS 6.22 software studies.

1998 Studies – Access97, SAIT, (Southern Alberta Institute of Technology) Calgary, Alberta

Evening courses on using Microsoft Access97.

Learning to set up data bases, manipulate data, and make reports.

1995 Graduate - Alberta Securities and Commissions, Calgary, Alberta

• A licenced course requiring through knowledge in the financial fields of investing, and mutual funds. Contract writing skills attained. Studies included determining clients financial needs analysis, risk factor, and future goals for retirement. Asset management.

1995 Graduate – Business Management – SAIT, Calgary, Alberta - Diploma