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Karen M. Raymond-Hart

Northern Virginia / Washington, DC Metro Area
kmrh@graffiti.net

Experience 2006 - now CTC, Inc. / US Department Of State Washington, DC
Systems Analyst I / Cold Fusion Web Developer
  • Support, maintain, and create new Cold Fusion applicatrions.

2000-2006 Northrop Grumman IT / USPSWashington, DC
Web Designer 3 / Web Team Member
  • Create new and support current Cold Fusion applications on the USPS HR intranet, including applications streamlining and replacing paper processes, applications for document and data management, and applications for employee web-based self-service activities. Provide technical support and demonstrate as necessary.

  • Participated in the full software development life cycle, from modeling and requirements gathering to maintenance.

  • Troubleshoot IIS, Cold Fusion servers & Database (SQL Server) issues.

  • Maintain current pages created using HTML, CSS, Flash, JavaScript, Photoshop, etc. and interface directly with internal customers about deployment of new pages.

  • Testing, creating, and changing web pages to meet US Section 508 Accessibility standards using JAWS (Freedom Scientific) as part of the testing platform.

  • Troubleshoot IIS, Cold Fusion servers & Database (SQL Server) issues. Create and maintain batch files, DTS packages, Transact-SQL scripts, and various ODBC connections to MS Access, Teradata, Oracle (8i & 9i), Mainframe, and flat file databases.

  • Contribute advice on new technologies, Accessibility issues, hardware and software.

2000-2001LGI DistributorsManassas, VA
Consultant (Part-time)
  • Continue to provide support & advice to Internet Team & General Manager for interim.

  • Help troubleshoot Network, Server and Web issues.

  • Continue to provide oversight of Web Team activities.

1998-2000LGI DistributorsManassas, VA
Network Administrator / Web Developer / Internet Team Supervisor
  • Manage 4 Full Time employees of Internet Department.

  • Train employees in Internet & Computer-related skills.

  • Web site coding - HTML, JavaScript & Cold Fusion.

  • Graphics and print design.

  • Real Video encoding and server administration.

  • Help guide corporate direction as it relates to IT/IS.

  • Administer and troubleshoot network of 7 NT Servers (two NT domains) approximately 100 web sites and 20 workstations (W95/ W98/ NT).

  • Work with ISPs about network bandwidth and bottleneck issues.

  • Troubleshoot, repair and upgrade company PCs, servers, and other equipment.

  • Propose and procure new workstations, servers, software, etc.

  • Administer and maintain telephones & voice mail system.

  • Manage SQL Server databases.

  • Manage 3 Web / Cold Fusion Servers.

  • Email Administrator (Exchange 5.5).

  • Domain name & DNS administrator - approximately 125 active, total of more than 200.

  • TCP/IP, Microsoft Networking, and workstation configuration.

1995-1998CSDC / Inter-Span, Ltd.Chantilly, VA
Senior Technical Administrator Assistant
  • Troubleshoot older equipment - PCs, notebooks, telephones, printers, and determine if worth upgrading, then fix or dispose of as necessary.

  • Responsible for millions of dollars in company property, and its disposition when fully depreciated.

  • Responsibility for closing down two company sites, including obtaining a moving company for transfer of furniture and equipment.

  • Developed databases for tracking of material purchases using MS Access, including auto-filling federal government forms.

  • Administer MS Access labor and other databases, set up for Web access using Cold Fusion, then customize and distribute to other sites.

  • Web Development for company intranet, commercial web sites, and government contract sites.

  • Use software applications, such as Excel, Access, and Project to help Managers administer millions in Government contract dollars.

  • Train various personnel in use of databases, HTML, Windows 95, MS Office applications, etc. often by telephone and e-mail.

  • Helped Contracts, Purchasing, and Accounting Departments frequently, with duties specific to those departments.

  • Support other administrative and technical personnel in their duties.

1995CSDCChantilly, VA
Purchasing Clerk (Temporary)
  • Restored Purchasing Department to working order when agent terminated suddenly.

  • Cleaned up backlog of orders and files going back months.

  • Before job ended, offered permanent position as Senior Technical Administrator Assistant for another department.

Education2005-nowKaplan University 
  • Working on a BA in IT, Web Development and DBA emphasis.

  • 3.68 GPA, 84 credits.

2000-nowVarious Work-Related 
  • JAWS training (seminar).

  • Section 508 training (online, seminars, OJT).

  • Cold Fusion training online, via seminar & CD.

  • Introduction to Linux.

  • Introduction to SCO Unix.

  • Creating JAVA Applications.

1996-2000Ziff-Davis University 
  • 30+ CEUs from ACE for completed courses.

  • Introduction to Webscaping (HTML 3.x).

  • Introduction to Stylesheets.

  • Building Your Own PC.

  • Introduction to JavaScript Scripting.

  • Internet Advertising I.

  • Accessing the Internet & Your Office LAN.

  • Introduction to Database Programming with PowerBuilder 5.0.

  • Troubleshoot Your Own PC.

  • Introduction to VRML, Part 1.

  • Introduction to Adobe Photoshop 4.0: Tips & Tricks.

  • HTML Workshop: Frames.

  • Using VBA with Microsoft Access 97.

  • Intermediate Photoshop 4: Web Graphics.

  • Intermediate Photoshop 4: Tips & Tricks.

  • Windows NT 4.0: System Administration.

  • Intro to Microsoft Networking.

  • Intro to SQL.

  • Intro to VRML, Part 2.

1984-1992Various Colleges/Universities 
  • Approximately 60 credits, Liberal Arts, Science and Mathematics requirements.

InterestsScience Fiction, Fantasy, computers, books, technology, reading about the sciences.

    © 2006 Karen M. Raymond-Hart