Shopping Spree: Shopping Language

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These cards contain polite language/phrases that can be used by both the shopkeeper/vendor/merchant and the customer from the time the customer enters the shop to the time he leaves with a purchase. The code on the left hand side is "S" for shopkeeper and "C" for customer.




F1 Offering or asking for help: F2 Refusing help: F3 Asking if the shop has something: F4 Responding when the shop doesn’t have something: F5 Asking the price: F6 Describing merchandise.
jewelry (British: jewellery) , gem = stone = gemstone = jewel, precious vs. semi-precious stones, synthetic gemstone, a ring set with a double row of stones, a single stone, a stone’s setting, studded with stones, inset, embedded in, genuine, real/fake, imitation, weight, carat, a stone cut like this, beautifully cut, high/low quality, perfect, junk, chipped, scratched, flawed, good/bad/shoddy workmanship, modern, an old-fashioned style, elegant, fancy, formal, informal, casual, sexy, flashy, shiny, dull, gaudy, chique, luxurious, antique, ethnic style, ethnic group, tribal jewelry, culturally interesting, beads, a matching set, a his and hers matching set, monogrammed, engraved with your name, birthstone ring, list of birthstones, alexandrite, alamandine spinel, amber, amethyst, balas ruby, diamond, cubic zirconiam, emerald, jasper, rubellite, ruby, sapphire, jade, star ruby, tourmaline, zircon, pearl, cultured pearl, artificial pearl, gold, silver, copper, brass, iron, ring, band, wedding band, school or class ring, earring, nose ring, clip-on earrings, hoop earring, pirate patch over one eye, bracelet, bangle, arm band, charm, charm bracelet, trinket, knick-knack, costume jewelry, a cross, a buddha image, words used to describe patterns or shapes, flower pattern, necklace, beads, string of pearls, pendant, locket, chain, pin, brooch, cameo, engraving, cufflink, tie clasp, tie clip, key ring, key chain, jewelry box, comfortable, loose/tight fitting, it’s too big/small, it’s the right size, that’s too big, do you have something a little bit smaller, this one’s hard to find, unique, this one’s one-of-a-kind, you won’t find it at another store, guarantee, money back guarantee, if you’re not satisfied I’ll give you your money back, you can exchange it for something else.
(See page 764 Cambridge International Dictionary for a nice illustration of some of these things.)
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  • F7 Making suggestions: F8 Making a choice: F9 Paying: F10 Giving change. F11 Ordering or reserving something F12 Pickup and delivery of merchandise: F13 Leaving the shop: F14 Other vocabulary:

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