The Appeals and Grievance Procedure

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!

   Appeals      Appeals      Grievance      Grievance      Procedure      treated      unfairly      unhappy   

The and would be undertaken if a worker felt that she or he was being treated at work.

The and Procedure is used by workers who are about the way they are being and wish to discuss how it could be improved.