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LANTRA-L FAQ: USERS' GUIDE

                       

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LANTRA-L
Translation and Interpretation

This is a forum for all aspects of translation and interpretation of natural languages, including, but not restricted to, computer aids for translation and interpretation.

The topics which can be discussed are as follows:

  • translation theory and practice
  • translation tools
  • terminology
  • lexicography
  • court, conference and community interpreting
  • intercultural communication
  • sociolinguistics
  • psycholinguistics
  • professional ethics for interpreters and translators
  • education and training of interpreters and translators
  • etc.
  • All translators, interpreters and educators and others who have an interest in this fascinating subject are welcome.


    LANTRA-L ADDRESSES

    LANTRA-L@SEGATE.SUNET.SE is the address you use for posting messages to the list.

    LISTSERV@SEGATE.SUNET.SE is the address you use for sending commands regarding your subscription.

    LANTRA-L-REQUEST@SEGATE.SUNET.SE is the address you use to reach list owners if you have a problem with another list member or if you have a question or a problem that is not covered in the User's Guide.

    All postings to LANTRA-L are automatically archived in logbooks. You can read the logs or search the archives for ongoing and previous discussions at http://segate.sunet.se/archives/lantra-l.html. We recommend you do this before subscribing to get an idea of the volume and dynamics of the list. (See Section 5.6.)

    The LANTRA-L User's Guide and information files etc. are at http://www.oocities.com/Athens/7110/lantra.htm. We recommend you read the User's Guide to learn how to get the most out of the list and manage the volume as efficiently as possible.


    CONTENTS OF USER'S GUIDE

    This User's Guide answers some of the most frequently asked questions regarding LANTRA-L. Please read through the guide before sending any messages to LANTRA-L, and then save it for future reference.

    TABLE OF CONTENTS

    Lantra-l addresses
    1. Preferred format for messages
       1.1 Headers and subject line
       1.2 Message text
       1.3 Content
       1.4 Virus warnings, chain letters and urban legends
    2. "Reply" and Reply to" functions
    3. Replying privately
    4. Objectionable messages
    5. What is LISTSERV
       5.1 LISTSERV commands
       5.2 Stopping mail when on vacation
       5.3 Resuming mail upon return
       5.4 Digest format
       5.5 Index format
       5.5 Archives of previous messages
       5.6 List of subscribers
       5.7 Finding a member's e-mail address
       5.8 LISTSERV doesn't accept my commands
    6. Closing or changing e-mail account
    7. Lantra-l mail suddenly stops
       7.1 Problem with the Internet in general.
       7.2 Problem with your supplier
       7.3 Change in your subscription
       7.4 Have been unsubscribed
       7.5 Change of address
       7.6 Problem with LISTSERV
       7.7 If none of the above have produced an answer
    8. Useful resources


    1. "IS THERE A PREFERRED FORMAT TO USE FOR MESSAGES SENT TO THE LIST?"

    Yes. The traffic on this list is very high. Use the established headers and include keywords in the subject line that are truly representative of the nature and content of the message. This makes it easier to sort through the volume of mail and, most importantly, will ensure that your message gets to the people who can help (some people filter out anything that does not have an established header).


    1.1 GUIDELINES ON HEADERS AND SUBJECT LINE

    To make sorting through LANTRA-L mail easier, the following headers are used:

    TERM: All terminology, grammar, linguistics, etc. questions. Make sure you include in your subject line: the language codes and the field. In your post, make sure to put all of the information people will need to respond, including a clearly formulated question and relevant context.
    Ex.: TERM FR>EN Electricity
    Ex.: TERM EN>EN Legalese
     
    ISSUE: Discussion and questions pertaining to our profession and the running of our business (such as rates, contracts, ethics, etc.).
    Ex.: ISSUE Rates and contracts
    NOTE: ISSUE is not meant for debating world issues, political or religious issues or current affairs (unless it is in a translation-related context, in which case these would go under TERM).
      
    ADMIN: Questions or issues pertaining to the administration of the list (like how to subscribe).
    Ex.: ADMIN How do I subscribe?
     
    INFO: Information such as conference announcements, dictionary reviews, useful URLs, reference material and professional training, calls for papers, etc. (In other words, resources useful for translation and interpreting.)
    Ex.: INFO Conference in Timbuktu
    Ex.: INFO good URL on spiders
     
    QUERY: Questions on conferences, dictionaries, URLs, reference material, professional training, etc.
    Ex.: QUERY Learning to be a translator
    Ex.: QUERY looking for URL or ref on spiders
     
    COMP: Questions about computers and computer problems. Not always strictly translation related, but ever so useful when you really need it.
    Ex.: COMP Problem with Word
     
    CHAT: Chitchat.
    Ex.: CHAT Geese, cats and tofu recipes
     
    HUMOR: Should only be used on Fridays :-)
    Ex.: HUMOR Dog joke

    Keep the content suitable for a family audience, and refrain from posting cultural, sexist or religious humor, as these could be offensive to some members.

    The sub-headers below are also widely used.

    THANKS: It's nice to give recognition, plus it tells people that the problem is solved and needs no more replies. Add THANKS at the end of the subject line to keep it with its thread.
    Ex.: COMP Problem with Word THANKS
     
    URGENT: Obviously, for times when you need an answer right now (like within 24 hours). It's a good idea to indicate in the post how much time you have before it's too late. "I have 6 hours to solve this problem..."
    Ex.: TERM URGENT FR>EN Marketing


    1.2 GUIDELINES ON MESSAGE TEXT

    When you reply to a post, include just enough of the previous message for readers to remember what the issues were and remove the excess baggage. Likewise remove original signatures from the quoted material but make sure that the sender's name is clearly indicated. Doing so will make your message clearer and avoid confusion.

    Avoid posting long articles without querying the list first for potential interest, and DO NOT attach documents, binary files, etc. to your message. Attachments can bog down the server and have been known to paralyze the list for several days. Besides, most subscribers will not open unsolicited attachments and will only get annoyed at the waste of their disk space, time and money. If you have something to offer, post a brief note saying: "I have this thing to offer. If anyone is interested, let me know privately and I'll send it to you."

    Lantrans have sensitive ears and do not respond very well to shouting, so avoid the use of UPPER CASE letters. For emphasis, it is customary to use *asterisks*, "quotes" or _under score_. Insert a space between paragraphs, indicate text quoted from other messages clearly and, most importantly, read your message at least twice before firing it off to all 1000+ members of the list. If you use a signature, please keep it as short as possible.

    Last but not least: be tolerant. Nobody is perfect. If someone posts an overlong message or an attachment by mistake, take a deep breath or step away from the keyboard for a few minutes. If you still want to complain about it after that, send a polite message directly to the sender, NOT to the whole list. Remember that a friendly approach can be more effective than a flame.


    1.3 GUIDELINES ON THE CONTENT

    Every time you send a message to LANTRA-L, it is duplicated 1000+ times and sent to more than 60 countries. To avoid wasting bandwidth and to keep the volume to a manageable level, it is important to keep to subjects of professional and public interest. Post only messages that fall within the objectives of the list (see above) and that can be of interest to the list members. Messages on strictly personal or unrelated topics should not be broadcast to the list unless there is an emergency.

    Flames, offensive or rude messages, and vulgar language are not in keeping with the LANTRA-L philosophy and should not be posted. Sometimes it may be wise to take a few deep breaths or sleep on your message before sending it to the list, and sometimes it may be best to not reply at all. This can save you time and energy, and spare you needless aggravation.


    1.4 SHOULD I POST VIRUS WARNINGS, CHAIN LETTERS OR URBAN LEGENDS?

    These are not really welcomed on the list. Most of these hoaxes have been floating around the net for years and have been posted to the list several times already. A simple Internet search with keywords "hoax" or "virus warnings" or "urban legends" will yield links to several sites where you can find out more about these phenomena that will help you curb your initial impulse to post these on the list. However, if after checking out your information at these sites you have determined that you have authentic news about a "real" situation, feel free to inform the list under the header COMP or INFO.


    2. WHY DO "REPLY" and "REPLY-TO" SEND MY MESSAGE TO THE WHOLE LIST?

    In an effort to stimulate discussion, the list is structured so that both these buttons send your message to the entire list. This said, some e-mail software can override that default, sending the reply to the private address. Always check the MAIL TO field of your message before sending - don't rely on the reply function of your software, which may not show all headers (i.e. the fields From:, To:, Reply-to:, etc.).


    3. WHEN SHOULD I REPLY PRIVATELY RATHER THAN TO THE WHOLE LIST?

    Posting to the list is sort of like getting up on a podium and taking the microphone to make an announcement to a large crowd. There are many types of messages that need not be posted publicly, but that are better to send privately. Here are a few examples:

    Request for a copy of a paper someone has mentioned on the list
    Personal information like a CV
    Responses to job offers
    Comments directed at a particular person, such as "Me too" or "Thanks for the joke" or "Welcome to the list" or "Congratulations!" or "Hi, Jane, I'm glad to see you're back from vacation. Write to me."
    Reminders to use an appropriate header or subject line (keep them friendly)
    Requests not to post objectionable content (stay polite)
    Tofu recipes
    Replies on how to subscribe, etc (with a note to the list that you have replied privately)

    Strictly personal messages sent to the whole list unnecessarily increase the volume, making sorting and reading mail a tedious and time-consuming task They can be a source of annoyance to some members, especially in countries where phone service and Internet access is expensive. Please show some consideration and exercise your judgment when sending messages to the list.

    If a thread lingers with just a handful of people still contributing to it, take it to personal e-mail and do not clog the list with something that has been demonstrated to have limited interest.


    4. WHAT SHOULD I DO IF I RECEIVE AN OBJECTIONABLE MESSAGE?

    If you ever receive a list message which you consider to be objectionable, ask the list owners at lantra-l-request@segate.sunet.se to contact the sender, and explain why you think the material is inappropriate. The list owners are responsible for focusing the scope and purpose of the list, and for making sure that users do not contravene the policy on the acceptable use of LANTRA-L. You may also wish to approach the sender by replying via a private message directly to his/her mailbox, but NOT through the list. If you need help to resolve the problem, contact the list owners at lantra-l-request@segate.sunet.se and we will do our best to help.


    5. WHAT IS LISTSERV?

    LISTSERV is an automatic mailing list manager program. Each mailing list has its own e-mail address which LISTSERV controls. LISTSERV forwards the mail it receives to the appropriate lists and manages your individual subscription settings and commands (see Section 5.1). It also performs other functions like catching spurious or faulty messages before they are forwarded, sends automatic messages when applicable, blocks messages that exceed a certain length, etc.


    5.1 LISTSERV COMMANDS

    Below is a list of LISTSERV commands. When sending commands to listserv@segate.sunet.se, do not include other text than commands and remove any automatic signature from the message.

        If you want to                     Then you must type the command
    
        ---------------                    ------------------------------
    
    Cancel your subscription                  unsub lantra-l
    
    Unsubscribe from all lists everywhere     unsub * (netwide
    
    Resubscribe, or change your name
    
    if already subscribed                     SUBscribe LANTRA-L Your Name
    
    
    Stop receiving mail temporarily           SET LANTRA-L NOMAIL
    
    Start receiving mail again                SET LANTRA-L MAIL
    
    See who is subscribed to LANTRA-L         REVIEW LANTRA-L
    
    Request messages in Digested format       SET LANTRA-L DIGESTS
    
    Request summary in Indexed format         SET LANTRA-L INDEX
    
    Scan the list's membership for a name
    
    or address                                SCAN LANTRA-L text
    
    Check your subscription options           QUERY LANTRA-L
    
    Set short mail headers of incoming mail   SET LANTRA-L SHORTHDR

    For a list of LISTSERV commands, send the following one-line command to listserv@segate.sunet.se: INFO REFCARD. You will receive a file entitled LISTSERV.REFCARD.

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, NOT to the LANTRA-L address!


    5.2 CAN I STOP MAIL BEFORE I GO AWAY ON VACATION, OR DO I HAVE TO UNSUBSCRIBE?

    You can stop mail temporarily by sending the following one-line command to listserv@segate.sunet.se: SET LANTRA-L NOMAIL (Note: "NOMAIL" is one word)


    5.3 HOW DO I START RECEIVING MAIL AGAIN WHEN I COME BACK?

    When you want mail to start arriving again, send the following one-line command to listserv@segate.sunet.se: SET LANTRA-L MAIL

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, and NOT to the LANTRA-L address!


    5.4 DOES LANTRA-L EXIST IN A DIGEST FORMAT?

    A digest is available to subscribers as a subscriber defined OPTION. Instead of receiving individual mail messages, you may elect to receive the DIGEST of all the daily mail messages in one message. This digest is unedited and will contain all messages processed by LISTSERV to LANTRA-L subscribers in a 24-hour period.

    You may request the DIGEST by sending the following one-line command to listserv@segate.sunet.se: SET LANTRA-L DIGEST

    You may cancel your DIGEST option by sending the following one-line command to listserv@segate.sunet.se: SET LANTRA-L MAIL

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, NOT to the LANTRA-L address!


    5.5 DOES LANTRA-L EXIST IN AN INDEX FORMAT?

    An index is available to subscribers as a subscriber defined OPTION. Instead of receiving individual mail messages or all messages in one large digest, you may elect to receive only an index of the topics discussed in a digest cycle (24 hours). You may then order the messages you are interested in.

    You may request the INDEX by sending the following one-line command to listserv@segate.sunet.se: SET LANTRA-L INDEX

    You may cancel your INDEX option by sending the following one-line command to listserv@segate.sunet.se: SET LANTRA-L MAIL

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, NOT to the LANTRA-L address!


    5.6 CAN I ACCESS PREVIOUS MESSAGES? (Useful for new subscribers and for when you've been nomail and want to catch up on the news.)

    Yes. All LANTRA-L messages are automatically archived. The archives are arranged in weekly logs. You may search the list archives interactively at http://segate.sunet.se/archives/lantra-l.html.

    If you do not have WWW access, you can send the following one-line command to listserv@segate.sunet.se: INDEX LANTRA-L. You will then receive a list of the available logs. To obtain the logs, send the following one-line command to listserv@segate.sunet.se: GET LANTRA-L +Filename

    NOTE: The filename is the name of the log file you want. For example: GET LANTRA-L LOG9512D will get you the log of the fourth week of December, 1995.


    5.7 HOW CAN I GET A LIST OF SUBSCRIBERS TO LANTRA-L?

    To receive a current list of subscribers, send the following one-line command to listserv@segate.sunet.se: REVIEW LANTRA-L. You will receive a list of subscribers, arranged alphabetically by e-mail node (the part of the e-mail address after the "@" sign), not by subscriber's name.

    To receive the list sorted more or less alphabetically by subscriber's last name, send the following one-line command to listserv@segate.sunet.se: REVIEW LANTRA-L BY NAME

    To receive the list sorted by country, send the following one-line command to listserv@segate.sunet.se: REVIEW LANTRA-L BY COUNTRY

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, NOT to the LANTRA-L address!


    5.8 HOW CAN I FIND A MEMBER'S E-MAIL ADDRESS?

    If you are looking for a particular person or group of subscribers, send the following one-line command to lestserv@segate.sunet.se: SCAN LANTRA-L + Your search string. Ex.: to look for a person called Richard or Rickard, send the command SCAN LANTRA-L RIC . If you want a list of all subscribers listed under Spain, send the following one-line command to listserv@segate.sunet.se: SCAN LANTRA-L .ES

    NOTE: Be sure to send these messages to listserv@segate.sunet.se, NOT to the LANTRA-L address!


    5.9 WHAT SHOULD I DO IF LISTSERV@SEGATE.SUNET.SE DOESN'T ACCEPT MY COMMANDS?

    When you subscribe, LISTSERV automatically copies your address from the mail header and inserts it in the list of subscribers. LISTSERV cannot recognize aliases or temporary addresses that your mail system may assign to you after you have subscribed. This is likely why your commands to LISTSERV are being rejected and you are receiving the following message "You are not subscribed to the LANTRA-L list".

    If this is the case, send a message to lantra-l-request@segate.sunet.se and the list owners will help you solve the problem.

    NOTE: Be sure to send these messages to lantra-l-request@segate.sunet.se, NOT to the LANTRA-L or LISTSERV address!


    6. WHAT SHOULD I DO IF I'M CHANGING ADDRESSES OR CLOSING MY MAILING ACCOUNT?

    Non-existent accounts and overflowing mailboxes bounce mail back to LISTSERV. This can disrupt the operation of the server. System Operators and list owners can unsubscribe any address causing such problems, but we prefer that you notify us in advance as a courtesy.

    Please remember to inform the LANTRA-L management at lantra-l-request@segate.sunet.se if there will be any changes in your e-mail account. For instance, you should advise us if you close the mailing account with which you are subscribed to LANTRA-L or want to receive LANTRA-L messages at a new address. You should also advise us if the machine at which you receive the messages is going to be changed for a newer one.

    If you are leaving an institution for an extended time or for good, please don't forget to unsubscribe.


    7. WHAT SHOULD I DO IF MAIL FROM LANTRA-L SUDDENLY STOPS?

    If you haven't received any LANTRA-L mail for at least 24 hours, follow the steps below before you panic.

    There are several possible reasons for the mail stoppage. Be sure to check them all before you contact the list-owners.


    7.1 There might be a problem with the Internet in general.
    Check the flow of data around the world at http://www.internettrafficreport.com/
    7.2 There might be a problem with your supplier.
    Send yourself a test message at your private address. If you do not receive it within a reasonable period of time, contact your supplier to let them know of the problem.
    7.3 There might be a change in your subscription.
    Check your subscription settings by sending the following one-line command to listserv@segate.sunet.se:

                   QUERY LANTRA-L

    You should get a reply that looks like this *

    > query lantra-l
    
    Subscription options for John Doe , list LANTRA-L:
    
    
    
    MAIL           You are sent individual postings as they are received
    
    FULLHDR        Full (normal) mail headers (formerly "FULLBSMTP")
    
    NOREPRO        You do not receive a copy of your own postings
    
    NOACK          No acknowledgement of successfully processed postings

    * Your options may vary; the important part is the first line. If it says:

    NOMAIL         You  have  temporarily turned off your subscription and
    
                   will not receive any mail from the list

    This means that the list owners have set your subscription to NOMAIL because your address was bouncing messages back to LISTSERV. Make sure that you have corrected whatever was making the mail bounce before you change your settings back to MAIL. See Section 5.3 for instructions on how to set your subscription back to MAIL.


    7.4 You may have been unsubscribed.
    If you get back a message saying that you are not subscribed to LANTRA-L, the list owners may have unsubscribed you because your address was bouncing messages. Make sure that you have corrected whatever was making the mail bounce before you resubscribe. See Section 5.1 for instructions on how to resubscribe.
    7.5 You may have changed your address.
    If your address has changed but you forgot to make the necessary adjustment to your subscription, see Section 5 for the appropriate instructions.
    7.6 There might be a problem with the LISTSERV server.
    Check the LANTRA-L home page or archives. If you cannot access either or both, this is a good indication that there is a problem with the server. In such cases, the list owners will already be aware of it and working on the problem.
    7.7 If none of the above have produced an answer.
    If everything appears normal but you are still not getting any Lantra mail, contact the list owners privately at lantra-l-request@segate.sunet.se.
    If you get messages from LISTSERV saying the list if being held, contact the list owners, as they may not be aware of the problem.

    If you have questions or encounter problems, feel free to contact the list owners at lantra-l-request@segate.sunet.se.


    8. USEFUL RESOURCES

    LANTRA-L file library

    Resources for Translators and Interpreters
    List of links compiled by Peter Sandrini, University of Innsbruck

    More information on LISTSERV

    Catalogue of LISTSERV lists


    Thank you for taking the time to read the User's Guide. We hope that the information it contains will help to make your networking experiences with LANTRA-L as efficient and enjoyable as possible. If we can be of any further help, or if you have suggestions on how to imporve the User's Guide, don't hesitate to contact the list management at lantra-l-request@segate.sunet.se

    Acknowledgments:

    Our sincere thanks to LANTRA-L members for helping us improve this Guide. Thanks to Jim Clauson and Pete Weiss, List owners of TQM-L, for allowing us to use the basic format of their Users' Guide, and to Eric Thomas for letting us copy material from his FISH- ECOLOGY FAQ file.

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    Created by Helge.Niska@tolk.su.se


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