BRENDA ROSBY-SURRATT

 

PO Box 1658

Morganton, NC 28680

Home: 828-438-8799

Work: 828-433-2051

Cell: 828-201-6955

Email: brosbysurratt@yahoo.com

 

                              

Summary of Qualifications

Highly organized and focused with excellent time management skills and ability to work under pressure in fast paced environment.  Interact professionally with colleagues, supervisors, and management. Team Player who can work within deadlines with a positive mindset and willingness to continuously learn, and learn quickly. Effective verbal, written, and PC skills.

 

Objective

Seeking Full-Time Employment with a company that could use an efficient, organized, goal-oriented person with excellent communication and interpersonal skills.

 

Experience

State of North Carolina, Department of Health. Morganton, NC

August 2000 - Present 2002

Patients Financial Relations Representative V

                      

Interview patients admitted to state mental health hospital to collect financial information that will be used to determine the ability to pay.                       Meet with and assist patients and their families with eligibility entitlements for Medicare, Medicaid, Social Security Income, Supplemental Security Income, Veterans Benefits, etc.

Obtain authorization and pre-certification of insurance companies and other third party payers.

Communicate with the pubic at various levels including attorneys and social workers, etc.

Responsible for reviewing personal funds accounts and interacting with patients, families, or guardians.

Enter all data into the Accounts Receiving Billing System and serve as liaison                 between patients and Central Billing Office.

Must meet deadlines on daily basis in an accurate and timely manner.

 

State of North Carolina, Department of Corrections. Morganton, NC

June 1996 - August 2000

Accounting Technician I

 

Controlled all transactions within inmate, employees, and special fund accounts.

Planned, organized, and maintained files and backup documentation.

 

Entered requisitions for goods and services and tracked the transformation of requisitions into purchase orders.

Tracked invoices not received within 30 days, and expedited order over 30 days old.

Processed expense vouchers.

Met daily, weekly, and monthly deadlines in a fast paced environment.

 

 

Griffin Contractors, Inc., Morganton, NC

September 1995 - June 1996

Secretary

 

Performed payroll and accounts receivable functions.

Processed temporary unemployment insurance claims.

Answered phone, greeted and assisted visitors, and handled general administrative duties as filing, faxing, and mailing.

 

 

Education

1993 Gardner-Webb University, Boiling Springs, NC

· Business Administration, Magna cum Laude

 

 

1992 Western Piedmont Community College, Morganton, NC

· Computer Operations, GPA 4.0

 

 

1991 McDowell Technical Community College, Marion, NC

· Business Administration, GPA 3.9

 

 

Awards

· Received Letter of Commendation for Outstanding Job Performance in 1998 from Foothills Correctional Institution.

 

 

Volunteer Services

 

Burke County Literacy Council

Red Cross Disaster Volunteer

Salvation Army

Broughton Hospital

United Way