Curriculum vitae date: 18 dec. 2005

Address : Chemin Bétems 2, CH-1218 Grand-Saconnex, Geneva

Date of born : 19 September 1962, in Geneva Switzerland

Citizenship : Switzerland and Italy

Civil status : Married, no children

Military status : Free of any military or civil protection obligations

Mobile phone : +41 79 761 5710

Electronic mail : jcecchi@wanadoo.fr

Joseph CECCHI

Profile:

· Highly experienced IT professional project manager specialized in telecommunication, web and internet services

· Excellent communication skills, customer service oriented, deep projects portfolio and human resources management experience

· Outstanding analytical, solution design, problem solving and management skills

· Dependable, loyal, diligent professional with solid work ethics

Education and professional experience

Since 2005 Project management officer (PMO) and project manager in operational direction of Energie Ouest Suisse (EOS) Holding, http://www.eosholding.ch )

Reporting directly to operational head officer. I’m responsible of human resources management, reporting of project portfolio, follow of project leaders (education, help, mentoring, follow of project activities and quality, respect of EOS project management process/rule and project documentation models) and also for project management tasks in specific global enterprise projects.

E-mail: joseph.cecchi@eosholding.ch

2003-2004 Break Travels, personnel business experiences (specific IT installation/support, tourism business in Brazil) and follow of different IT courses

1999-2002 Information Technology Specialist and project leader by AT&T

IT Specialist (telecommunications and networking) . Responsible of management for national and international communications or web services projects in the Global Network Services (GNS) organisation. Responsible at all levels: solution design, marketing, project management, customers relations, technical installation, support/follow, …

Technical domains: network communication with use of value added services ( Internet solutions, secure IP, Intranet design, web solutions outsourcing, mail services, EDI, …) with all kind of hardware types (IP network solutions, local

area network, routers, web servers, firewall, PC, AS/400, IBM host, …).

Different roles:

Located at Geneva AT&T office I was responsible with one colleague of all the local AT&T GNS Swiss customers.

The territory under responsibility was the Swiss French speaking part of Switzerland (from Geneva to Bern/Jura).

AT&T services portfolio was mainly based on:

- End to end network services, focusing on systems integration and solutions.

- Outsourcing IT infrastructure or services and consulting.

We had two types of customers:

Customers with the lead country/headquarters located in the responsibly territory or customers having only representative offices and business partners.

* For customers with headquarters I was responsible for all the relationship between AT&T GNS and the customers. Acting has the customer focal point of contact I had to:

Identify new opportunities based on AT&T GNS service base offering or build-dedicated solutions

Make technical design of service offered if needed involving the AT&T GNS specialists, technical teams or external business partners. Define the implementation and operational processes.

Write, present proposal and do all marketing tasks in order to win the deal

Depending of the project act has the overall project leader or after assignation of project to internal AT&T GNS implementing team units act has the link between local customer project leaders and internal services team leader mainly focussing on service delivery quality and customer satisfaction.

When acting has overall project leader my duties were to:

- Define AT&T teams/people involved located in other countries and coordinate service units or business partners

- All project management tasks in order to provide the solution offered respecting the delivery target date

- Provide and install local connectivity or devices for customer Swiss locations or involve local teams

- Handover of solution to customer and AT&T production & helpdesk units

- Follow up services provided to customer in order to achieve targeted service levels, maintain the solution and propose new services to increase revenue

- Act at second level system engineer or problem-solving leader when requested by AT&T Helpdesk or in case of customer complains

* For customers having only representative office or business partner, I was acting has the local project manager responsible of all the tasks needed to provide the service to local customer, my work was based on planning instructions received from other AT&T project leader located in the lead country. When needed involving local business partners or instructing local customer responsible person or team.

Achievements:

Deep knowledge of IT and telecom technologies, products, solutions and services

Management of teams in order to achieve financial and operative targets

Understanding of company’s needs, to define, provide and support services oriented in a user/customer point of view

Able to build and maintain a partner relationship with customer and internal persons/teams

Strong person-to-person negotiation and communications skills

Capable to take initiatives and work autonomously but always with a team spirit and strong fair ethic

1990-1999 Information Technology Specialist and System engineer by I.B.M.

System engineer in networking services. Project manager responsible for national and international VANS projects in the IBM Global Network services group. Responsible at all levels: marketing, project management, relations with customers, technical installations, support/follow, ….

Technical domains: network communications with use of value added services (mail exchange, SNA (System Network Architecture), internet, intranet, information exchange (EDI), networking, …) with all kind of hardware types (PC, local area network, routers, AS/400, Hosts IBM (VM/MVS), IP servers, …).

Different roles:

Located at Geneva and Lausanne IBM offices I was working in a team unit responsible to provide services to local IBM locations and customers in networking, value added networking and outsourcing services. The territory under responsibility of the group was the Swiss French speaking part of Switzerland (from Geneva to Bern/Jura).

IBM Global Network services portfolio was mainly based on:

End to end network services, value added networks services, application outsourcing, communication solutions between IBM locations and connectivity of IBM business partners.

We had three types of customers:

* IBM & IBM Business partners

Acting mainly as system engineer I was responsible in the team to install, maintain and support connectivity solutions for communications between IBM offices or to IBM business partners (this program was called IBMlink)

* Customers with the lead country/headquarters located in the responsibly territory

For customers with headquarters I was responsible first as system engineer later for all tasks concerning the relationship between IBM GNS and the customers. Acting has the customer point of contact I had to:

As system engineer: perform all the tasks needed to provide the service to local customer as defined by a unit or project manager

After acting as IT specialist & project leader:

Identify new opportunities based on IBM GNS service base offering or build-dedicated solutions

Make technical design of service offered if needed involving the IBM GNS technical specialists. Define the implementation and operational processes.

Write, present proposal and do all marketing tasks in order to win the deal

Depending of the project act has the overall project leader or after assignation of project to internal IBM GNS team units act has the link between local customer project leader and internal services team leader mainly focussed on service delivery quality and customer satisfaction.

When acting has overall project leader my duties were to:

- Define IBM teams/people involved located in other countries and coordinate service units or business partners

- All project management tasks in order to provide the solution offered respecting the delivery target date

- Provide and install local connectivity or devices for customer Swiss locations or involve local teams

- Handover of solution to customer and IBM production & helpdesk units

- Follow up services provided to customers in order to: achieve targeted service levels defined, maintaining the solution and propose new services to increase revenue

* Customers having only representative offices or business partners in the responsibly territory

I was acting has the local system service engineer or project manager responsible of all the tasks needed to provide the service to local customer. My work was based on planning instructions received from other IBM project leader located in the lead country. When needed involving local business partners or instructing local customer responsible persons or team.

On year 1999 IBM make a deal with AT&T and sold this Global Network Services business unit and customer portfolio to AT&T. I moved from IBM to AT&T like all my colleagues of this networking service unit.

Achievements:

Acquired a deep knowledge of IT and telecom technologies, products, solutions and services

Acquired strong project management skills and experience

Working and business process in a international organisation. How to deal with international teams and customers

Able to build and maintain a partner relationship with customer and internal persons/teams

Great team spirit and strong fair ethic

1988-1989 Diploma M.B.A.

Lausanne University. Master of Business Administration of Ecole des Hautes Etudes Commerciales (H.E.C.)

Achievements:

Before I was an engineer oriented to technologies and products.

After this education I could say that I changed my point of view of the daily business opening my mind to important points as customer relationship, products and process oriented customer point of view, importance of: marketing, productivity and the entire job provided by other services units existing in an organisation.

1985-1987 System engineer at C.E.R.N.

European laboratory for physical particles, well known under the French name of: CERN Geneva.

Responsible for management and support of engineering computing applications for the group that was planning and installing the LEP particle accelerator, (CAD system, planning applications, engineering simulation/calculation tools)

Roles:

Was acting as system engineer to maintain and develop a Computed three dimensions Added Design solution.

Providing support to end-user’s at working stations, programming related applications and running batch process.

As mechanical engineer I used computing modelling systems to develop pieces of accelerating machines.

Worked at planning tasks with construction engineers using planning computing tool.

Achievements:

First working experience with people from many different European countries

Knowledge of first level support and direct education to end user’s

Knowledge of batch process, computer programs and exploitations systems

1981-1985 Diploma mechanical engineer E.P.F.

Polytechnic Federal Engineering high school of Lausanne (Ecole Polytechnique Fédérale de Lausanne, E.P.F.L.)

1977-1981 Diploma mechanical engineer E.T.S.

Engineering school Geneva (Ecole d’Ingénieurs de Genève, E.I.G.)

Languages knowledge

French: first maternal language

German: good speaking knowledge

Italian: second maternal language

Brazilian Portuguese: very good speaking knowledge

English: very good knowledge, 2 training courses of 3 months in London and USA

Spanish: speaking knowledge

Private interests, hobbies, passions

Sports, particularly soccer (member of the Football Club Grand-Saconnex)

Meet people from other countries and cultures

Travels, at sunshine it’s better

Knowledge/news on sciences and technologies

Odd work