 |
Alliant International University |
Libraries |
Frequently Asked Questions
 |
 |
 |
 |
 |
 |
Lib.Home > Help > FAQs
| Log In Questions |
Search for Books |
Search for Journals |
LINK+ |
Online Account |
Log In Questions
- How do I log in to use the research databases?
- I've entered in my name, but it doesn't seem to work.
- How do I get a barcode for the back of my ID card?
- How do I get an ID/library card?
- I am an AOL user who is having problems.
- I am a Cox Cable user who is having problems.
- I am using Comcast and am having problems.
- It says my validation has expired.
- One database won't connect when other databases do.
- I can't access my library account, the catalog, or the databases.
- The system asks for a login or password even after I've typed in my name and 14-digit barcode.
- I use Windows Xp and have Service pack 2.
- List of library phone numbers.
- How do I search for books? (Overview)
- How do I search the AIU library catalog?
- I can't find the book I want.
- How can I request a book or dissertation from another AIU library? (No charge).
- How can I request items from LINK+ libraries? (No charge).
- How can I request a book from a library that is not AIU or LINK+ (Interlibrary Loan-ILL)? Note: This also covers any journal article request for materials not available at your home library. ($2.00 per filled request).
- How do I limit my search to only include books from my local AIU library?
- How do I know where an item is located?
- I found a book in the catalog, but I can’t find it on the shelves.
- I tried to put a hold on a book, but I couldn't, why?
- How do I find a journal article? (Overview)
- How do I find a print article?
- How do I find an online journal article (citation and fulltext)?
- I can't find the journal in print or online.
- Which databases have a high percentage of citations?
- Which databases have a high percentage of full-text articles?
- What is LINK+?
- Who can use LINK+?
- Why use LINK+?
- Is it free?
- How do I use LINK+?
- How quickly will an item be available for pick up?
- How long will the library hold an item?
- How long can I keep items?
- How many requests can I make?
- How do I cancel a Link+ request?
- Can I visit other LINK+ libraries?
- How can I see what I have checked out, put on hold, or requested from other libraries?
- How can I renew my books online?
- How can I look at my grades online?
- When I try to log in, I get an error message that reads,"Your library privileges have expired. If you believe this to be in error, please contact the Circulation Desk." What should I do?
- I am not receiving any library notices through email (holds, overdues).
Ask it.