Q....Is re-celling my old pack the same as buying a new one? Answer Q....How long should a rechargeable battery last? Answer Q....Your prices are very reasonable, but you are also not the lowest price available, why is that? Answer Q....Do I have to pay for everything up front? I'm nervous about giving credit card information over the phone. Answer Q....I know nothing about battery packs. How do I know my battery really needs re-celling? Answer Q....My battery charger no longer works and a replacement is no longer available or my dealer wants to charge me hundreds for a new one; can you help me? Answer Q....What other survey equipment can you folks repair for us? Answer Q....What is the warranty on your service? Answer Q....I live in the USA...is it safe to send my batteries to Canada to be repaired? Answer