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Courier Shipping to Canada from USA If you plan to use a courier instead of postal service, you must follow these steps extactly: "FedEx Ground" has the best rates to Canada at the present time!!! We recommend you DO NOT ship from USA to CANADA using UPS or FedEx without calling us first for instructions. For "description of goods"..."Non-Commercial Electronic Items for Repair and Return to USA" Indicate a "value of goods" of only $10...never enter a higher amount (see note below). If you put a value greater than $10, your package may be stopped at customs for brokerage. If this happens we will have to contact you to amend the shipping form if we cannot resolve the issue ourselves with the carrier. If you have any questions at all after reading the above, please call us before shipping the package...1-888-215-6328. NOTE: "customs value" (always $10) is not the same as "insured value". If you wish to purchase insurnace for the shipment and your UPS store or shipping provider refuses to insure the package without changing the $10 customs value, we suggest you ship without insurance. All courier freight comes automatically with $100 loss/damage insurance.
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