Tracing the everyday "sitings" of adolescents on the
Internet:
A
strategic adaptation of ethnography across online and offline
spaces
Kevin
Leander and Kelly
Johnson
Vanderbilt University
Draft Paper presented at the
Annual Meeting of The American Educational Research
Association New Orleans, 3 April 20021
|
Please do not cite from this paper without the
expressed permission of the authors.
In this paper we move toward an ethnographic
methodology for researching the everyday online and offline literacy
practices of adolescents. This paper is first a practical response to
our current needs as researchers to shape a new methodology that is
malleable and offers rich forms of data collection and
interpretation. While focusing in our current research upon
Internet-related literacy practices, we begin with the premise
(discussed below) that Internet-related literacy practices are not
divorced from "offline" literacies. Thus, a critical goal is to
create research practices and frameworks that allow and even propel
us as researchers to travel with adolescents as they create and dwell
in online and offline sites. Secondly, we have written this paper in
order to extend current discussions of methodologies for researching
online literacies. While there is a small but developing body of
Internet-related ethnography (Hine, 2000; Markham, 1998; Miller &
Slater, 2000; Turkle, 1995; Wakeford, 1999), and while general
purpose texts concerning the transformation of qualitative
methodologies for researching online practices are beginning to
emerge (e.g., Jones, 1999; Mann, 2000), we are not aware of any
current discussions focused on interpretive methodologies for
studying the everyday online literacy practices of adolescents. We
hope to further such discussion and to spark dialogue of contrastive
and contradictory perspectives to researching online literacy
practices.
"Moving toward" such a methodology involves at
least two caveats. First, we maintain that a connective ethnography
cannot be somehow completely formulated prior to the moment-by-moment
application of theory to research practices. Secondly, we recognize
that our particular construction of connective ethnography, like
others, is in its infancy and is in some senses a patchwork of
disparate disciplinary traditions and practices. Thus, we do not
claim to be introducing a radically new version of ethnography, but
somewhat more modestly, to be reworking ethnography for the complex
ends of studying new literacy practices. In sum, as connective
ethnographers, we imagine our own work as a "traveling practice"
(Clifford, 1992), assuming at the outset that our research sites and
methodological assumptions will continually recede before us.
In our methodological design and through our
research, we work to understand literacy in relation to identity and
social space. We maintain that space, identity, and literacy are
co-constituted and are best described as practices (action verbs)
rather than as things. Therefore, our guiding question can be
reworked as the following: How are spatial practices, identity
practices, and literacy practices interrelated, in particular when
such practices are mediated by Internet technologies? Toward the
development of a methodology, we first consider problems that arise
in adapting ethnography for researching online practices. The
constitution of space is the focus of this discussion, including the
relations between ethnography and place, issues of access to research
sites, issues of identity, and participant observation in online
social spaces. Secondly, after problematizing the relationship of
ethnography to online social life, we bring a spatial perspective to
the Internet, critiquing how the Internet has been constructed in
research as a "world apart." Drawing upon recent ethnographies of
Internet practices, we illustrate the co-articulation and
co-interpolation of online and offline practices, working toward
destabilizing the well-worn binary between cyberspace and the "real
world." At the same time, we recover from such binaries valuable
questions to pose about why and how the Internet is constructed as
separate through social practices. In the third section of the paper
we provide a description of methodological practices that permit us
an initial response to some of the methodological problems we have
introduced. Drawing from theories of social space, we describe and
work to create productive tensions among flow and place-making
practices, space-time paths and stories of travel, and the ways in
which writing, speaking, and reading are constructions of space.
Adapting Ethnography to Online
Settings
Ethnography has always been, in some sense, a
geographic project, traditionally involving practices of dwelling in
physical locations, mapping and understanding the practices within
these locations, and retreating to other spaces to write research
reports (Clifford, 1992). When the research site or location for
ethnographic study moves into the virtual worlds of the Internet,
what happens to the meanings and uses of spatial constructs of
ethnographic research, such as 'place,' 'gaining access,' knowledge
about local 'identities,' and 'participant observation'? Further,
what effects do changes in these constructs have on one other?
Place
In carrying out an ethnographic study, where is it
that the ethnographer goes? Where does the collection of data take
place? According to Spradley (1980), 'place' is one of three aspects
of a 'social situation'. The other two aspects are
ëactorsí and 'activities' or 'action'. In Spradley's
view, any physical place can be the basis for a social situation as
long as the other two elements are also present. An example Spradley
gives is of an ocean pier where people loiter and fish (p. 40). A
researcher then, as a participant observer, would hang out in this
particular place, the pier, watch and interview the actors, and
perhaps even fish. Inherent in this social situation we can further
acknowledge a particular culture, or 'the acquired knowledge people
use to interpret experience and generate behavior' (p. 40) as formed
by the particular actors and activities that reside there.
Other ethnographers articulate a description of
place or setting as being fairly synonymous with Spradley's vision of
social situation. Geertz, for example, describes place as 'the social
context and the "local knowledge" through which experiences are made
sense of' (cited in Mann, 2000, p. 159). Similarly, Denzin (1989)
views place as 'the physical and cultural site where language takes
place--both a physical locality with material objects, and the social
processes and activities within which language is embedded' (p.73).
Schwandt (1997) also uses both place and situation to identify 'where
some particular social action transpires whether or not the enquirer
is presentî'(p. 195).
Imagining where the ethnographer would go in terms
of Internet research suggests an expansion or revision of social
situation to include locations that are not physical settings as we
have typically thought them to be. One definition that allows this
broader concept of place or setting has been offered by Hammersley
and Atkinson (1995) who have described the place as,
ìconstituted and maintained through cultural definition and
social strategiesî (p. 41) with boundaries that are ìnot
fixed but shift across occasions, to one degree or another, through
processes of redefinition and negotiationî (p. 41). Olwig and
Hastrup (1997) suggest
. . . a new sensitivity to the ways in
which place is performed and practiced is required. This might
involve viewing the field [place], rather than as a site, as being a
ëfield of relations.í In this sense, rather than focusing
on specific research locations as they are defined physically, focus
would shift to the connections between multiple locations where the
actors engage in activity. In this view, ethnographers might still
start from a particular place, but would be encouraged to follow
connections which were made meaningful from that setting. Ethnography
in this strategy becomes as much a process of following connections
as it is a period of inhabitance (p. 8).
In sum, moving from traditional research sites to
online spaces compels shift to fields of relations rather than
bounded physical sites. At the same time, the Internet has sometimes
been constructed by researchers as a disembodied site for research,
where physical boundaries and locations of participants are
irrelevant. As discussed in the next section of the paper, this
'unbounding' of research sites from physical locations does not
suggest that physical locations do not matter, but rather,
relationally speaking, that they do not serve as self-evident
boundaries for research sites.
Gaining access
The specific concepts we have of research site or
place have a direct impact on how we make sense of 'gaining access'
for research. For example, in face-to-face interviews, considerations
such as location, timing, lifestyle, and physical access can each
present challenges to accessibility to research participants.
Benefits to gaining access in online places include the ability of
CMC to ìcross the time and space barriers which might limit
face-to-face researchî (Mann & Stewart, 2000, p. 17),
making it potentially easier to access geographically distant,
hard-to-reach populations or special interest groups. While some
qualitative theorists believe that researchersí physical
attributes have the potential to be less problematic in online venues
(Mann & Stewart, 2000), others have pointed to new concerns
regarding researcher attributes. Lindlof and Shatzer (1998) and
Thomsen (1998) have each discussed the challenge of the continued
ìnegotiation of access and the requirement to self-present in
ways acceptable to potential informants to ethnographers actively
engaged in online newsgroups (Thomsen, 1998, cited in Hine, 2000, p.
21). Having access to a site textually does not guarantee continued
accessibility; access is not stabilized at the outset but must be
continuously textually renegotiated. An additional consideration for
online researchers is to note a reality of 'virtual worlds', in that,
a personís level of experience with technology itself allows
some participants insider status to hidden areas of the Internet in
which a researcher may not be allowed access (Mann & Stewart,
2000, p. 90). Thus, while lack of cultural knowledge or naivete might
support the work of the ethnographer in traditional settings, in
online settings knowledge of Internet practices seems highly
important for gaining and maintaining access.
Identity
Much of our communication offline depends on
non-verbal cues. How does online communication exist effectively
without these embodied cues? The importance placed on written text in
online communications is emphasized by Yates (1996):
The text which appears on computer
screens must provide all available information about the
communication as well as being the communication. It has been both
location and social context. It must carry the social situation, it
must also carry the participantsí relationship to the
situation, their perception of relationships between the knowledge
and objects under discussion. (p. 46)
This ability of texts to create social spaces is
not unique to online practices, as discussed below in a consideration
of chronotopes. Yet, the degree to which the creation of space-time
contexts is dependent upon textual practices clearly shifts in online
research; using literacy, the researcher textually constructs not
only her participants but also herself and her social world.
Another concern for online research is the
question of identity authenticity. In online spaces it is so easy for
participants to manufacture identities, how can we know these
identities put forth in online environments are 'real'? Researchers
have used traditional ethnographic principles to deal with this
issue:
Interpreting what people say online
about their offline lives is always a hazardous, uncertain procedure.
The hazard arises not just because people can deliberately
misrepresent themselves, but also because the ethnographer is lacking
ethnographic immersion in the contexts in which the statements are
being madeî (Paccagnella, 1996, as cited in Hine, 2000, p. 76).
This philosophy regarding identity authenticity
prompts Paccagnella to only treat as authentic those interactions
that he can verify through processes of 'engagement' and 'immersion.'
In contrast, Hine (2000) believes that going through the process of
documenting interactions with informants and analyzing the threads of
evidence they provide about their offline lives provides her with
sufficient information to determine that the identity presented was
plausible for the purposes of her research (p. 76).
Several researchers have also addressed 'identity
play' in online interactions which, as Katz (1997) has pointed out,
is also frequent in offline interactions. A major source of this
concern is the fact that online spaces themselves appear to provide
varying levels of anonymity protection. As Hine (2000) discusses,
people can 'exploit the disjuncture between offline and online
identity to explore different roles and personae quite deliberately'
(p. 118). The aspects of each new technological advancement seem to
go through times of question, apprehension, and suspicion as
societies test the boundaries of what the new technology can actually
accomplish and Internet use is no different. Harrington and Bielby
(1995) have suggested that use of the medium serves to disconnect us
from ways we build trust in our information exchanges, and in a
similar vein, Danet (1998) has suggested that 'the anonymity and
dynamic, playful quality of the medium have a powerful disinhibiting
effect on behaviour in text-based systems' (p. 131). Not all
researchers have come to the same conclusions about identity play and
Internet use. In a study done by Baym (1998) the members of the soap
opera discussion group that she studies have built up identities she
believe to be consistent with those they sustain offline. Correll
(1995) also came to a similar conclusion about the online and offline
identities of her research subjects. Drawing upon Wynn and Katz
(1999), Hine (2000, p. 121) suggests that the current postmodern
preoccupation with identity play on the Internet reflects more about
the academics conducting research than it does about the majority of
Internet users.
Participant Observation
What is meant by participant observation in
offline or more traditional settings? Spradley (1980) lists the two
purposes for participant observation as: to engage in activities
appropriate to the situation; and to observe the activities, people,
and physical aspects of the situation (p. 54). Beyond everyday
observations that all people take part in, the researcher as
participant observer participates in such a way as to experience
first hand the society that he or she is observing. Olwig and Hastrup
(1997) add action through the concept of 'interplay' to the picture
of participant observation. In their words, 'The field work method of
participant observation has involved a constant interplay between
being part of life and stepping out of it, observing it and
reflecting upon it' (p. 35).
How do online settings challenge the researcher in
the role of participant observer? What do the characteristics of
online settings imply for the researcher attempting to conduct
participant observation, when researchers are told to 'do what others
do, but also watch her own actions, the behavior of others, and
everything she could see in this social situation' and
ìmaintain explicit awareness of everything that is going
onî (Spradley, 1980, p. 54). We will focus on two aspects of
online settings that are key to this question: how might the
existence of ìlurkersî effect the observation; and how
do online settings effect the researcherís knowledge of those
sites?
The definition of 'lurker,' according to Hine
(2000), is '[s]omeone who reads messages posted to a public forum
such as a newsgroup but does not respond to the group' (p. 160). In
an online setting, one lurker or a large number of lurkers could be
present , without anyone else's awareness of them. If the job of the
ethnographer is to maintain explicit awareness of everything that is
going on at that site, what implications does the presence of
invisible lurkers have for rich reporting of events as we have been
accustomed in ethnographic study? Hine highlights four points to
consider about the existence of lurkers as they pertain to the
activity of the researcher as participant observer that can help
researchers define their position in this regard; 'From a discursive
point of view, the silent are difficult to incorporate into the
analysis--they leave no observable traces' (p. 25). Essentially, Hine
argues that it is only through visible activity and acknowledgement
of other group members that the lurkers become important to the
group. In this manner, the ethnographer mirrors the activity and
awareness of other active newsgroup members; while lurkers may be
present online, their identities are not presenced in any meaningful
way.
A second question regarding participant
observation involves the researcher's own participation. How does
this participation affect the researcher's knowledge of these sites?
In contrast to offline settings, the researcher is able to go to some
online venues and not have his or her existence known. The researcher
then participates as lurker. As Baym (1998) and Correll (1995) both
stress, this type of participant observation would threaten the
authority that comes from exposing the emerging ethnographic analysis
to the challenge of interaction. Part of the authority of the
ethnographic representation is directly related to the interaction
between informants and researcher as participant. On the other hand,
if the researcher does not lurk, but instead joins online venues as
an active participant, interaction is no longer a problem, but the
question becomes one of authenticity of the participants. One
possible solution could be using face-to-face encounters to
triangulate the authenticity of participant identity, yet such a
practice would require in many cases a type of encounter that would
not typically be carried out between participants in most online
venues. Perhaps what is needed suggests Hine (2000) is a way of
looking at authenticity of identity as negotiated and sustained by
the situation rather than as a fixed identity attached to a fixed
body. In this way, the task of the researcher is to analyze
authenticity as part of the ethnographic analysis, rather than as a
problem for all online activity (p. 49).
Re-spatializing the Internet's Relation to the
"Real World"
Cyberspace has often been conceived of as a
separate world in media representations, everyday practice, and in
academic research. In the case of academic research, there are likely
practical reasons for the separation of the Internet from the "real
world," such as the difficulty of addressing multiple sites and the
relative ease of gathering information online from university office
spaces. Historically speaking, cyberspace has also been constructed
as a 'world apart' through technocentric visions, whether utopic or
dystopic, that have imagined the Internet as independent, active, and
determining and culture as passive and dependent (Dodge &
Kitchin, 2001). Transformative visions of cyberspace have been shaped
by Rheingold (1993), Turkle (1995), Stone (1991) and others. From
different communities, some of whom were inspired by science fiction,
inequalities associated with particular identity categories (e.g.,
women, ethnic and racial minorities, gays) were treated as if they
might disappear once the significance of the real body disappeared
(Wakeford, 1999, p. 179). Following the visions of life as radically
transformed by the Internet, a cottage industry recording the
disappointing realities of Internet life began to arise, rendering
reports that Internet sociality was just as sexist, classist,
homophobic, etc. as life in bars and grocery stores (critiques that
also often suffered from latent technocentrism).
Besides a technocentric perspective, and perhaps
informing it, the Internet has likely been constructed as a world
apart due to static, folk theories of social space. Static,
essentialist conceptions of space treat space as an absolute, akin to
a container filled with objects. In this view, the Internet would be
seen as a network of linked computers containing information that are
relatively separate from cultural practices. Newtonian static
conceptions, in which space is grid-like, have been adopted in
traditional geography and underpin the search for spatial laws
logical patterns (Dodge & Kitchin, 2001, p. 28). Relational
conceptions of space (e.g., Harvey, 1996; Lefebvre, 1991; Soja, 1996)
assert that space does not exist outside of social processes, and
that there is no single space or space-time being constructed in any
social process.
Space and time are neither absolute
nor external to processes but are contingent and contained within
them. There are multiple spaces and times (and space-times)
implicated in different physical, biological, and social processes .
. . Processes do not operate in but actively construct space and time
and in so doing define distinctive scales for their development.
(Harvey, 1996, p. 53)
In order to capture something of social space as a
dynamic, ongoing construction, we sometimes speak of spatial
processes as 'spatiality' (Soja 1989). Relational conceptions of
space typically insist upon the co-constitution of space and time
(Thrift, 1996), such that even when temporal processes are not named,
geographers take space and time to be intertwined. Most importantly
for research on identity and literacy, space is considered to be a
product of social, cultural, political, and economic relations (Dodge
& Kitchin, 2001, p. 29).
Relational theories of space would not assume the
space-times of modern life would be held apart from new spatial
relations developing through the practices and technologies of the
Internet. Neither would such perspectives assume a simple replacement
logic--that a new dominant space could substitute for an old dominant
space. Rather, relational theories would be more supportive of a view
that we believe is emerging from current ethnographies of Internet
practices: that the emerging social spaces of Internet practices are
complexly interpenetrated with social spaces considered to be
'before' and 'outside of' the Internet. From the relatively small but
developing area of empirical studies of Internet activity, and with a
particular focus upon ethnographic approaches, we are able to
currently glean a number of illustrations of how offline and online
activity and social spaces interpenetrate. In the following, we
conceptualize and summarize some illustrations that we have found to
be particularly important for reconceiving Internet research as
connective ethnography.
a. Experiences in cyberspace are often not seen
as exceptional by participants.
Even when researchers begin with the premise that
Internet activity and social space is decidedly an 'other' to offline
identity and social space, they often appear to find that those more
'native' to online environments do not see their experiences online
as remarkable or separated from their day to day lives. For example,
in their study of the use of the Internet by Trinidadians, Miller and
Slater (2000) found that there were very few places where commerce or
e-commerce, chat on playgrounds or in ICQ, or religious instruction
as carried out face to face or by e-mail were treated in terms of
clear distinctions between the 'real' and the 'virtual.' On the
contrary, 'far more evident [was] the attempt to assimilate yet
another medium into various practices' (2000, p. 6). The researchers
make clear that this does not mean that Trinidadians do not invest
heavily into online activity, relationships, commerce, etc., nor that
they do not carry out forms of activity and relationships that only
exist online. The key issue is that participants weave these social
spaces and relations into their lives in such a way that the online
is experienced as real and as 'common-place,' and that transitions
between online and offline social spaces and identities may be less
marked than researchers initially assume.
b. Participants make meaning of their
experiences across online and offline spaces.
Sherry Turkle, whose early empirical research
(1995) of Internet practices broke early and important ground,
contrasted the real and virtual lives of people who regularly use
MUD's (Multi-User Domains). In contrast to most Internet research of
her early work to the present, Turkle's methdology was based upon an
insistence of observing her key informants face to face. Turkle found
that while some people use MUDs for play, others use them for
emotional support. MUD enthusiasts seeking emotional support either
act out problems from their offline lives--using the MUD as a place
of self-reflection, or seek to escape from their offline lives.
Ironically, for those who seek to emotionally escape, Turkle found
that the MUD often deepens offline anxiety. Along with contrasting
and integrating online and offline social spaces to make meaning of
their experiences, Dodge and Kitchin (2001) argue that people produce
identities across these spaces without an exaggerated separation that
is sometimes assumed. In particular, the researchers posit that most
people do not want to be anonymous in most of their interactions
online, but actually work to make themselves known, and routinely
engage in a good deal of work to provide links to their offline,
embodied identities (Dodge & Kitchin, 2001, p. 54). Whether or
not this claim would be verified empirically, it does prompt us to
consider not just identity expansion and identity play online, but
the mundane practices of marking and stabilizing identity in the
production of online and offline spaces.
c. Internet-based social practices shape
offline practices of identification.
Miller and Slater (2000) offer an intriguing
example of the way in which Internet-practices and structures of
identitifcation flow into offline practices and structures. Among
some teens in Trinidad, it appears that a certain kind of stage model
has developed in which they recognize and speak of others as moving
through a pre-personal website phase or pre-ICQ phase, a next phase
of heavy involvement in cybersex and Internet porn, and then a later
phase in which Internet sex and pornographic activity is considered
to be uncool. Along with these phases of activity come naming
practices: while earlier and less-experienced adolescents might call
one another by their ICQ nicknames, this practice is considered
uncool by older adolescents (Miller & Slater, 2000, p. 76). The
researcher's stage analysis is suggestively important for Internet
studies, as it begins to suggest how Internet activity does not
simply associate settled identity categories (e.g., adolescence) with
certain forms or stages of online practice, but rather that these
categories themselves--adolescence, man, woman, lesbian, poor,
academic--become stitched together with particular Internet
practices.
d. Online technologies extend rather than
replace offline relationships.
One of the invisible aspects of newsgroup
participation, especially for peripheral or novice members of such
groups, is the extent to which participants interact in private
side-sequences and also in offline contexts. For example, from the
view of the screen alone, academic newsgroups often appear to be
constructive of new forms of community life solely based upon online
interaction, while in fact they are structured as extensions of
networking that occurs through communal research and writing
projects, through common attendance at professional conferences, and
through shared histories in embodied universities and departments.
While as a cultural artifact the Internet is often constructed as
creating new relationships, including new forms of identity, cultural
border crossing not otherwise possible, illicit romances that break
up families, etc., in practice it is likely that the Internet is more
often one tool and social space among many that people use to extend
themselves and their relationships:
[The Internet] extends and maintains
relationships more than it creates them. Indeed, it's not the web,
but it's part of a web of relationships that includes meetings, phone
calls, purchase orders, voice mails, third-party gossip--all the ways
people communicate with one another. (Dyson 1999, cited in Dodge
& Kitchin, 2001, p. 132)
Miller and Slater (2000) maintain that, contrary
to the expectations of theorists such as Castells (1996), the
Internet is not opposed to traditional forms of relationship, and
especially to kinship (2000, p. 82). Email, for example, has proven
to be a highly significant way for Trinidadian diasporic families to
communicate, including exchanging photos of Trinidadian family life
as it extends across the globe. Miller and Slater (2000) argue that
the analysis of potential or actual changes in social relations must
be situated: while e-mail and other technologies were strongly
contiguous for the extension of Trinidadian relationships developed
first in kinship, the "elective affinity" of particular Internet
technologies for other cultures and forms of relationship is highly
contextualized (2000, p. 83). In other terms, the production of any
social space through practices and technologies is always caught up
in a mangle of tensions, relations, and contradictions with other
space-times.
e. Offline places are embedded within and
reproduced in cyberspace.
It is perhaps too much of a trusim to note that in
creating anything 'new' we are always bricoleurs, using scraps of old
materials, familiar structures, and well-worn stories. The kind of
bricolage that has become the Internet embeds within it offline
spatial formations, as well as more generally being shaped by
geographic metaphors from offline life (e.g., chat rooms, home pages,
online communities, virtual landscapes and worlds, MUD lobbies,
online cafes, etc.), which are arguably used to create an online
'sense of place' that resonates with life offline (Dodge &
Kitchin, 2001, p. 56). The failure to borrow upon offline
socio-spatial relations and create such a 'sense of place' has been
credited for the failure of a certain online community (Public
Electronic Network, or PEN) to survive (Foster, 1997, cited in Dodge
& Kitchin, 2001, p. 58).
AlphaWorld, a virtual world run as a commercial
venture, offers a fascinating illustration of the embedding and
reproduction of offline places in cyberspace. In AlphaWorld,
participants claim territory and build their own structures. Despite
the possibility of a high degree of innovation, including, for
instance, the ability to build a structure that would float in
mid-air, such innovations are rare. Rather, structures tend to
imitate conventional forms, including those from US suburbia (Dodge
& Kitchin, 2001, p. 160). Dodge & Kitchin surmise that the
conventionality of the world might be guided by a number of purposes
and practices, including the range of common building materials
supplied, the desires of inhabitants to create a familiar sense of
place through "homesteads," and the desires of inhabitants to
facilitate easy movements through their structures and therefore
network their structures with the rest of the community. The
structuring of AlphaWorld, through practice, also indexes a somewhat
ironic reproduction of offline geographies and practices. Dodge &
Kitchin (2001, p. 162) report that a small number of participants
began to vandalize others' properties, including creating offensive
objects and even billboards with pornographic pictures and posting
them close to the entrances of others' homesteads. Such vandalism led
to the first forms of community action in 1995, eventually leading to
the formation of the AlphaWorld police department.
f. National identities are practiced in
cyberspace.
As illustrated again by the ethnography of Miller
and Slater (2000), the Internet can function as an important venue
for performing national identity. Trinidadians, the researchers
argue, enter and practice the network "as a people who [feel]
themselves encountering it from a place" (Miller & Slater, 2000,
p. 105). Despite the broad dispersal of the Trinidadian diaspora, and
despite the global commodification of culture, Trinidadians
continually practice their national identities online and consume the
Internet as a source of nationalism. For example, the home pages of
Trinidadians are often replete with core nationalistic symbols, such
as flags, crests, maps, and national statistics. Web pages, online
chat, and news groups are also used to practice cultural identities
through language play ("lyming"), Trini-style jokes, and even
explanations for outsiders to help them learn about Trinidadian
culture. Miller and Slater interpret this nationalism and practice of
cultural identity as related to a historical ethos of resistance to
forces such as slavery and colonialism, but at the same time as
indexing the fragile state of Trinidad as a nation state (2000, p.
115). Most significantly, they see the global reach of the Internet
as supportive of the construction of Trinidad as a national 'place;'
because the Internet is global, it can 'give people back their sense
of themselves as special and particular' (Miller & Slater, 2000,
p. 115). National identity was also a key topic of online discussion
concerning the Louise Woodward case, in which a 19-year-old British
au pair was charged with murdering an 8-month-old Massachusetts baby
in her care (Hine, 2000). In newsgroups more than in web pages, the
case was constructed by participants as a confrontation between
Britain and America:
What was seen in some of the
newsgroups discussing the Louise Woodward case appeared to be not so
much a case of cultural homogenization as a polarization or playing
out of difference . . . national identities appeared to be solidified
rather than dissolved by the contact. (2000, p. 114)
These instances of national identification
practices as documented in ethnography run counter to the rhetorics
of replacement or substitution (e.g., Castells, 1996), where global
processes of identification somehow overtake forms of identification
associated with places. Rather, they illustrate that the relations
between a space of flows and a space of places (Castells, 1996) is a
fecund site for the study of spatial-identity-literacy practices.
g. Online and offline spaces are dynamically
co-constructed and interpolated.
From her ethnography of NetCafe, the first
cybercafe in London, Nina Wakeford (1999) proposed that situated,
material-technical networks be considered as the intersection of
three 'landscapes' of computing. While 'online landscapes' concern
the visual and textual practices on the machines, 'expert landscapes
of the machine' are practiced by technicians who set up networks,
keep hardware and software running, etc. 'Translation landscapes' are
those most directly linked to staff such as 'cyberhosts' who produce
and interpret the Internet for customers, translating Internet
knowledge, practices, and culture (Wakeford, 1999, p. 189). Wakeford
is primarily interested in the work of translation, conducting the
ethnography, in part, by working as a cyberhost herself. In
particular, Wakeford documents how the main cafe floor is performed
as a site of the Internet with a strong sense of physical and
symbolic Internet presence, through the maintenance of a stylized
'cyber' interior, by the situated reworking of London subcultures
(e.g., nightclub music and fashion), and by the roles of the
cyberhosts--serving up coffee, snacks, and online time. Drawing upon
Crang (1994), Wakeford analyzes how a particular imagination of the
Internet guided the ongoing construction of NetCafe by its managers
and cyberhosts, a story where Internet access was not influenced by
gender and where women were encouraged to identify with Internet
practices. Yet, this imagination, as captured in NetCafe brochures
and main floor practices, conflicted with other imagined and
practiced spaces. The front stage performance of the Internet on and
with the main cafe floor hid backstage practices and spatial
divisions. For example, while the second floor of the NetCafÈ
provided office space for management, including the two women who
pioneered the business, the top floor housed mostly men in a
technical support area, which was avoided by the women cyberhosts as
'stinky,' littered, and distasteful. Wakeford records that the
stairwell was an important physical space of negotiation among
various staff members--a space where the translation landscape of
computing was worked out and hidden from public view (1999, p. 191).
On the cafe floor, the Internet was also often gendered by customers,
who tended to ask the women cyberhosts to serve coffee and the men
for help with machine problems (1999, p. 193). Wakeford's work opens
up new interpretations of the Internet as a collection of traveling
practices, as negotiated and performed ensembles of
material-symbolic-imagined resources. She also creatively
problematizes the view of the Internet as any single object or
practice--not simply because the Internet is composed of a myriad of
technical tools, but because it is culturally distributed across
practices, including serving and drinking coffee, negotiating and
bounding physical spaces, and consuming particular types of clothing
and music.
Summary: Researching the Internet as a 'world
apart'
In this section of the paper we have provided some
illustrations of how online and offline social spaces are dynamically
co-constructed. Emergent ethnographic work has begun to document how
online and offline practices and spaces are co-constituted,
hybridized, and embedded within one another. Based upon relatively
recent work in the anthropology of modern cultural flows (Appadurai,
1996; Castells, 1996) and work in spatial theory, it is not at all
surprising that online and offline practices are closely intertwined.
In fact, the distinction 'online' and 'offline' is perhaps best seen
as an analytic heuristic, a holding place until a more grounded means
of understanding and discussing technologically mediated human
experiences is formulated. The online/offline, virtual world/real
world, cyberspace/physical space binaries need to be disrupted not
simply because they are imperfect, fuzzy distinctions, but because
they provide a priori answers to some of the most intriguing
questions about Internet practices. What seems most surprising and
interesting is not that the lack of a clear boundary between the
Internet and everyday life, but the ways in which participants and
researchers alike construct the Internet as a separate social space.
These practices of holding the Internet apart raise a number of
questions. For instance, in what space-time situations, and for what
purposes, is the Internet separated from other social spaces? How do
these symbolic-material practices of separating the Internet from
face to face interactions shape online and offline practices and
identities? Further, how do we come to attribute entirely to
technologies certain effects that are achieved through social
practices? (Hine, 2000, p. 116). Moreover, what consequences for
literacy and identity are achieved by telling and following 'world
apart' stories? These questions are only suggestive of a broader
series of problems that emerge once separation strategies become the
subjects of practiced-based inquiry, rather than foregone
conclusions:
To the extent that some people may actually treat
various Internet relations as a 'world apart' from the rest of their
lives, this is something that needs to be socially explained as a
practical accomplishment rather than as the assumed point of
departure for investigation. (Miller & Slater, 2000, p. 5)
Designing Connective Ethnography
In the following section we shift from a
discussion of theory to an application of this theory to a focal
problem: understanding how adolescents practice cyberspace. In other
words, we outline an initial methodology, adapting constructs from
spatial theory, ethnography, and literacy studies. In this process we
retain as central an orientation toward literacy, spatiality, and
identification as co-constituted practices. Thus, we attempt to
continually consider these practices as dynamic and as conceived
relationally, not considering any of them as primary or independent.
Thus, interpreting spatiality, identity, and literacy involves
mapping these practices across a network of relations rather than
locating them as stable points on a map.
The methodology we sketch seeks to make several
disruptions. First, we wish to disrupt the binary between 'offline'
and 'online' practices. As argued from the above illustrations, we
begin with the premise that the boundedness of 'offline' and 'online'
is a social achievement rather than a starting point of research. In
the discussion of our research processes below, we have resisted
identifying our methodologies with either offline or online
practices, and have striven instead for theoretically rich
methodologies that can travel among diverse practices. We believe in
a generative, creative relationship between methodolgogies: practices
and theories developed for researching online social life will often
be found valuable for researching offline social life. As a related
notion, we disrupt the binary of virtual and 'real' worlds. We
believe that the separation of the virtual from the real ought to be
a focus of an ongoing inquiry of practice rather than an a priori
structure for sorting practices. The blurring of the virtual and the
real involves a shifting sense of what it means to experience, an
evolving sense of the 'authentic' in social interaction, and a
critique of separating the imaginative images, metaphors, and
story-telling from the construction of material-symbolic identities,
architecture, cityscapes, and other spatial formations.
Further, we seek to disrupt conceptions of social
practice that consider only one context or space-time to be operative
at any given moment. Rather, we seek to account for the ways in which
multiple space-times are invoked, produced, folded into one another,
and coordinated in activity. While we might commonly consider
simultaneity as parallel activity 'within' a given temporal-spatial
frame, shifting to a relational perspective on space-times as
constructed within activity redirects our attention to the
accomplishment of multiple spatio-temporal achievements.
Understanding how these multiple space-times are hybridized (Bakhtin,
1981; Leander, 2001), held apart (Lemke, 2000), laminated (Goffman,
1981), and made to be intercontextual in practice will allow us to
begin to consider not just space-time practices, but also the
(practiced) relations among these practices.
Finally, drawing upon a range of work in the New
Literacy Studies (e.g., Alvermann, Hinchman, Moore, Phelps, &
Waff, 1998; Barton, Hamilton, & Ivanic, 2000; New London Group,
1996), we disrupt the notion of literacy practice as involving
linguistic texts alone and as being primarily situated in
school-related settings. Rather, we seek to interpret how a broad
range of symbolic-material modalities are made to 'count' as literacy
(Gallego & Hollingsworth, 2000). Additionally, we purpose to
contribute to an understanding of the 'situatedness' of literacy in
New Literacy Studies, which has been commonly developed as a set of
claims about how the meanings and effects of particular literacies
are best understood as related to particular situations. Building
upon the impulse toward situation in literacy studies we seek to
inquire how situations and literacy practices are dynamically
co-constructed.
In the following description of our methodology we
construct not a list of specific research 'sites' in the traditional
sense, but rather of space-constituting practices and dimensions of
practice. These practices and dimensions are not intended to be
mutually exclusive. On the contrary, while they are separated as a
heuristic strategy, we imagine the relations among these practices
and dimensions to be of more interest than their analytic separation.
Following Lefebvre (Lefebvre, 1991), who theorizes 'trilectical'
relations among perceived space (physical space, daily routines,
performed paths), conceived space (represented space, mental space,
imposed space of design and writing) and space as 'directly lived
through its associated images and symbols' (Lefebvre, 1991, p. 39).
In the following we create dialectical tensions within our discussion
of methodology. In the first part of the discussion, for example, we
consider the mapping of flow as it relates to the interpretation of
literacy practices, but also consider how flow and place-making are
practiced through tensions and contradictions. We have termed the
second part of our discussion 'net-walking,' as here we construct
tensions between the analysis of material paths of literacy
practices--the traces made by participants as they organize time and
space--and a reading of these traces through discursive theories of
social space. Thus, in tension with evident paths we pose
metonyms--fleeting fragments of other space-times that are called up
along any walk, and metaphors--compact yet developed imagined
geographies and figured worlds that help to organize a current more
visible social scene. In the third part of our discussion of
methodology we focus more directly upon the textual construction of
social spaces, considering chronotopes, textual geographies, and
discursive constructions of situated selves.
Flow and Place-making: Verbs, Nouns, and
Prepositions
Flow. Flow describes
not a particular networked structure but a performance of individuals
of and through that structure. Bruno Latour has commented regretfully
on the static meaning that "network" has come to have as indexing the
actor network theory he has been instrumental in developing. The
popularization of "network" as a term
. . . now means transport without
deformation, and instantaneous, unmediated access to every piece of
information. This is exactly the opposite of what we meant. (Latour,
1999, cited in Bingham & Thrift, 2000, p. 299).
Latour's actor network theory affords us a number
of productive ways to theorize flow in the ethnography of literacy
practices. First, as with a range of other spatial theorists, Latour
does not interpret time and space as independent, a frame in which
things move, but as the result of the interaction among things
(Latour, 1987). In Latour's work, space and time are less important
than are 'spacing' and 'timing' (Bingham & Thrift, 2000, p. 290).
More uniquely Latourian is the way in which objects of all
sorts--actants--are brought into circulation, including people but
also (in his analysis of Einstein's work) trains, clouds, men with
rigid rods, lifts, marble tables, mulluscs, clocks, and rulers
(Latour, 1988b). Central to Latour's insight are not simply the
circulations among human and non-human actants, but analyzing the
transformations, traductions, and translations among actants. Thus,
Latour historically has a keen interest in the function of texts in
scientific work, and the manner in which texts are immutable (fix
particular facts and forms of knowledge), are combinable, and are
mobile (Latour, 1988a). Latour's actor network theory may be
considered a 'prepositional' approach, as it seeks to specific how
the relations between actants (e.g., orientation, directionality,
proximity) are worked out in circulation (Bingham & Thrift, 2000,
p. 290).
Inspired by a Latourian perspective on flow, the
study of literacy practices would move back from a fixation on
isolated texts, authors, and isolated textual practices to consider
how such texts are related to actual readers, desks and workspaces,
writing technologies, classroom rules, clothing, school lunches,
calendars, and a whole host of material, symbolic, and human actants
that are active in the construction of social space. In this sense,
'flow' describes a process that is not unique to particular
technologies, although certain forms of circulation are afforded by
some technologies and practices more than others. An analysis of flow
across online and offline practices could productively contrast the
relations of flow among, for example, school-based literacies and the
online literacies that adolescents engage in for pleasure. What kinds
of selves do these flows construct, what forms of translation are
active between circulating participants, and how do literacy
practices appear when the world is flattened out and idealist
abstractions (e.g., 'the institution,' 'standardization,' 'writing
ability') are analyzed as forms of material circulation?
As an example of the practice of flow in
ethnographic work, Hine (2000) has traced how information and
advocacy web sites in the Louise Woodward trial became arranged as
more or less central or marginal. (Hine's work resonates with
Latour's approach, although the author does not explicitly draw upon
Latour.). While the number of web sites associated with the case grew
very rapidly (from 165 to over 700 in a week's time), and some of
these sites deemed themselves as "official" and authoritative, Hine
analyzes how the Official Louise Campaign for Justice site became the
key site. The centrality of this site--its flow across the entire
network--is analyzed by considering not only the number of hits to
the site, but also how the more peripheral and amateur sites
repeatedly featured prominent links to it. Hine also argues that the
offline physical location of the site was critical in constructing
its centrality amidst the flow of interactions:
The official site was considered
authoritative and up-to-date due to its proximity to the campaigners
in Elton, and through them to Louise herself. The counter on the
official campaign site told of the many visitors who found their way
to the centre . . . The connection between the offline location of
the village and the online location of the website was strongly
rendered. It is clear that while space might be expressed as
connectivity rather than distance on the WWW, this space is far from
homogeneous, and it is not independent of physical, distance-based
space. (p. 107)
Thus, while 'flow' may be at first glance more
cleanly associated with online than offline practices, Hine's (1999)
research suggests that we need to carefully consider how flow is an
achievement of relative spatiality with disparate resources across
socio-material networks, connecting the global and the local,
material and symbolic centers and margins. Other flow-related
practices would include a broad range of ways of constructing
extensibility and attention-getting through media, including the
presence of incoming and ongoing links in a website, the practices of
registering websites with search engines, including the payment for
some registration services, posting personal website addresses within
email signature files, and even handing out business cards with web
site addresses (Hine, 2000, p. 106).
Place-making. How do
online and offline literacy practices perform places? One dimension
of the performance of place is the construction of boundaries. In
other work, one of us (Leander, in press) has considered how students
coordinate bodies and talk in the performance of identity, including
how they close off groups from one another, position others as
outside observers of group activity, assign contrasting meanings to
bounded groups, and overlap one social space with another so as to
transform it. The production of and relations among social spaces as
performed through bodies and talk in this work is interpreted as a
performance of identity and power. In online practices we would fully
expect to find different place-making practices, with important
changes in the scale of such boundaries, the relative openness of
non-embodied spaces to chance meetings and happenings, and the
lamination and intercontextuality of bounded social spaces. For
instance, Hine's (2000) research indicates how, even while the
Internet is hypertextually structured and potentially an entirely
connected space, that web developers have an intense awareness of the
territoriality of their own web sites, or the 'spatiality which stems
from the differential connectedness of sites' (p. 105). This
territory-construction by linking is of course also connected to the
digital-material realities of web server space allocated. Other forms
of place-making of central interest include the relative boundedness
of news groups, as performed through in-group social norms and
policing, the dynamnic boundedness of Instant Messaging sessions, and
the use of chat spaces as bounding particular social relations.
Instant Messaging and chat practices index complex boundary
performances, in that there is anecdotal evidence to suggest that
adolescents continue offline relationships in a rather fluid manner
into online spaces. In other terms, the social networks of an
adolescent's school day, as evident through space-time paths, may be
simply reproduced in online practices. At the same time, the ability
to have multiple, temporarily bounded chat and IM (instant-messaging)
sessions running simultaneously performs boundaries in ways that are
not contiguous with offline social practices. How time-space paths,
flow, and place-making practices relate to one another is of central
import in methodological design.
Just as we expect important transformations in the
construction of social boundaries, as discussed above, we also expect
that some social spaces and space-time practices will be reproduced
across online and offline contexts. A noteworthy example of such
reproduction is evident in the communication practices of
participants in the virtual reality space of AlphaWorld (discussed
above). When participants-as-avatars interact in AlphaWorld, they
commonly arrange themselves in a loose circle, all facing one
another. Turning away from an avatar signals the end of an encounter.
Such practices mirror face-formation (F-formation practices studied
by communication researchers such as Kendon, 1990). Avatars also
maintain a sense of personal space to one another that mirrors that
of offline practice. While it would be technically possible to walk
an avatar through another one, avatars walk around one another, and
violations of such practices are termed 'avabuse' (Dodge &
Kitchin, 2001, p. 161).
We might imagine the boundary-construction and
flow aspects of spatiality as complementary practices in some
instances and as conflictive practices in others. A number of social
geographers, including feminist geographers (e.g., McDowell, 1997),
have argued for the recovery of 'place' amidst discourses on its
disappearance through processes of globalization. Geographers,
communication theorists, and postcolonial literary theorists have
posited terms such as 'glocalization' (Kraidy, 1999; Robertson, 1995)
to index the ways global flows and local places are everywhere
hybridized. Yet, while hybridity is pervasive, Kraidy (1999) also
argues that it is evasive; understanding how the complex local
processes and micro-politics of hybridization are practiced is of
primary importance. The everyday, yet often subtle blending of local
and global geographies and histories has important consequences for
identity and power relations that we are only beginning to
understand. Such work suggests that an apolitical, neutralization
perspective on global/local relations may be as limited as a rigid
bounded, or structural position, where global and local space-times
and identities are imagined as entirely separate. Rather, we must
understand the processes by which social spaces are held apart and
blended, and how boundaries are blends are recognized in everyday
practice.
Net-walking: Paths, Metonyms, and
Metaphors
Paths. The most
recognized work on the space-time pathways of individuals is that of
Hagerstrand (e.g., 1975), in which he creates tracings that represent
the movement of bodies through space over the course of a period of
time (e.g., a typical day). Other geographers have also been
interested in researching and theorizing path analysis:
The body is in constant motion. Even
at rest, the body is never still. As bodies move they trace out a
path from one location to another. These paths constantly intersect
those with others in a complex web of biographies. These others are
not just human bodies but all other objects that can be described as
trajectories in time-space: animals, machines, trees, dwellings, and
so on. (Thrift, 1996, p. 8)
A line of research on the space-time paths of
individuals using new communication and transportation technologies
has been led by Paul Adams, a geographer at Texas A&M (Adams,
1995; Dodge & Kitchin, 2001, pp. 105-106). Using CAD software to
represent the practices of a small group of people, Adams documents,
for example, the form of communication used (face to face talk,
telephone, e-mail), the length of time of the communication, the
distance between the individuals and those with whom they are
communicating, and the instances of intra-and extra-group
communication. Adams' purposes are to shed light on how individuals
are extended across space (human extensibility) and the individual
and social impact of space-time convergence, or how space is
compressed by time. Adams suggests that the research and modeling
reveals a "kind of commuting" between physical and virtual places
(Adams, 1999, cited in Dodge & Kitchin, 2001, p. 105).
We consider such research and new means of
representing space-time paths as significant for methodology as we
expand current perspectives of the social situatedness of literacy
and examine how adolescents travel among and connect diverse
situations as literate practice. Further, an analysis of space-time
paths is critical for considering how diverse adolescent identities
are shaped in relation to the use of ICT's across time. Are more
extensible adolescents--with more flow-related practices--also those
with more economic and social capital (Bourdieu, 1991)? How is school
space-time practiced in relation to other space-times over the course
of a day or week? Further, how are the space-times of online and
offline social practices co-constituted? A simple example of this
that relates to us as academics is the way in which an e-mail inbox
serves as a 'to do' list of everyday activity. E-mail does not simply
extend our activity across space, it also occupies and organizes
space-time. In a Latourian (Latour, 1996) sense, email is an actant
in our socio-technical networks that translates between our online
and offline practices. The ways in which websites demand constant
updating provides a second example. Hine (2000) documented how, in
the Louise Woodward case (a British nanny who was tried in the US for
child abuse), that individuals who had developed informational and
advocacy web sites about the case would apologize or offer
justifications if their sites were not updated promptly. Organizing
one's time around the site was therefore seen as a moral imperative,
yet developers
. . . experienced this imperative in
ways which were dependent on the demands of their own lifestyles and
their exposure to other media through which they learnt about the
case. (p. 101)
Hine (2000) argues that Castell's notion of the
'temporal collage'--the incoherent jumble of temporalities as
represented on the Internet--must be tempered with an ethnographic
perspective on participant web site development practices (offline)
and their space-time interactions with other media. While Hine argues
convincingly for an ethnographic understanding of how participants
make sense of space-times that would otherwise seem incoherent, this
focus upon coherence-making rather than tracing the subtle shifts in
space-time practices may be one effect of her work being primarily
located online. In the present design, we believe that a cross-path
analysis of online and offline space-time practices will afford a
richer interpretation of how developing forms of space-time are
experienced and constructed by adolescents.
Metonym. While
suggesting the value of tracing the space-time paths of people (and
texts) in the study of literacy practices, we would also like to
disrupt the practice of such mapping with narrative practices that
put maps into motion and resist their self-evident representational
logics. A first means of disrupting path analysis is to consider the
ways in which walking a path involves "metonymic tricks," since
traversing one place brings to mind another. In Michel de Certeau's
work, places are not simply occupied or crossed; rather, the
relations between multiple spaces are shaped through memory.
Time introduces alterity to space
through the sudden deployment of memories . . . The alterity is that
these memories do not just contain events, but still carry the
remains of different conceptual systems from which they came. These
then are the ghosts in the machine. They bring the immediate and the
millenary, the novel and the permanent into contact. (Crang,
2000)
Through memory, space-times are folded into other
space-times, such that fixing identity by place is not tenable. De
Certeau's critique of considering spaces as empirically self-evident
(de Certeau, 1984) corresponds to a similar critique of LeFebvre
(1991), who terms this focus upon the visual and material aspects of
space an 'illusion of opaqueness,' involving a fixation on the
surface features of space alone. De Certeau's use of the walking
metaphor and its relation to reading is productive as a corrective to
simple materialist view of space-time paths, and is equally useful,
in shaping relations between spatiality, identity, and literacy. We
may ask, for instance, how particular literacy practices are fixed in
material and symbolic places, and how narratives--or brief textual
surprises and intervals sparking new narratives--create opportunities
to interrupt the controls and organizations of proper knowledge and
proper texts. These sudden connections and shifts, as mediated by
memories and texts, suggest one purpose and means of reading social
spaces as laminated (Goffman, 1981) or inter-contextual (Floriani,
1994).
Metaphor. Another
means of disrupting the notion of path, whether pathways be
documented across online digital spaces or across physical spaces, is
to turn to work in imagined geographies (Gregory, 1994) and figured
worlds (Holland, Lachicotte Jr., Skinner, & Cain, 1998). This
work offers a perspective on how paths are not simply inscribed in
readily evident relations, but are pre-scribed and shaped through a
broad range of cultural texts. In other terms, we walk through and
move through spaces with the assistance of compressed stories and
worlds--metaphors that tell us what spaces are like and how to move
through them. Cyberpsace is not merely a space in which activity
happens, but is also an imagined space, constructed in historical
documents, films, military manuals, research reports, novels, and the
mass media. Hine (2000) lists a provocatively broad range of sites in
which the Internet is enacted and intepreted, including web pages and
instructions on how to make them, but also media reports on Internet
events, fictionalized accounts of Internet-like technologies,
newsgroups, stock markets, and homes and workplaces where the
Internet is used (pp. 62-63). In the practice of 'virtual' or
'connective' ethnography, Hine argues that we must concern ourselves
not merely with how the Internet is practiced, but with how it is
made to be an artifact--how it is achieved as a set of meanings that
are broadly constructed and distributed in the world both within and
well beyond practices situated on the Internet itself:
To speak of the Internet as a cultural
artifact is to suggest that it could have been otherwise, and that
what it is and what it does are the product of culturally produced
understandings that can vary. (2000, p. 9)
For instance, media representations of the Louise
Woodward case criticized the Internet for not living up to the
expectations of giving instantaneous results from the trial, as was
promised by the judge (Hine, 2000). In this case the Internet was
constructed as somewhat sub-standard, slow, and unreliable for
critical information work, while the media reporting on these events
accrued better positioning with respect to it.
In tracing the spatial-identity-literacy practices
of adolescents we believe it is critical to interpret how the
Internet is constructed as a social space. In the practice theory of
Dorothy Holland and colleagues (Holland et al., 1998) the Internet is
a 'figured world,' a world about which certain stories are told again
and again, stories which are peopled by recognizable characters with
identifiable actions, motives, perspectives, relations, and results.
As an example of analyzing the Internet as an imagined space or
figured world in the lives of adolescents, in a separate study, we
(Leander and Reese, 2001) are analyzing the construction of the
Internet in young adult fiction. In this work, we are focusing on the
figured worlds of Internet activity, on the ways in which online and
offline relations are represented, and on the particular ways in
which cyberspace is imagined. An absence or token presence of adults
characterizes this literature and contexts of Internet activity
within it. An exception to this general principle is that parent
finding and helping is sometimes a key story-line for the adolescent
protagonists. For example, in Cybermama (Jardin, 1996), Chris,
Lily, and Felix are in search of their mother, who has died from a
ballooning accident and now only exists in cyberspace. While images
and video clips of the mother previously existed in digital form on
the children's home computer, these files were zapped from their home
location and transferred out into cyberspace during a thunderstorm.
The mother, then, appears to be doubly absent--both from real life
and from virtual existence and it is up to the children to retrieve
her, which they set out to do via the virtual-transporter machines of
their wacky scientist neighbor, Mr. Zeig. The children are not merely
rescuing the images of their mother; rather, here the parent-finding
narrative includes a complex intersection with a mild version of the
cyberstalker narrative, as they have to rescue the files of their
mother from an admiring cyberstalker, who is himself living entirely
in cyberspace. However, with the help of Mr. Zeig (working back in
his laboratory), the cyberstalker is disconnected from virtuality. At
the sound of the children's voices, the mother comes to life
virtually. Sleeping Beauty-like, she floats in a white dress above
her former coffin and smiles at the children:
Lily stopped breathing. Chris opened
his mouth; Felix closed his. Lucille smiled at them. Certain instants
in cyberspace resemble real life, and this one was more like it than
any other. Their joy was certainly not virtual--they had found their
mom again! (Jordan, 1996, p. 58)
Textual Constructions of Social
Space
Textual geometries.
Dodge & Kitchin (2001) argue that the spatial
geometries of cyberspace are made up of a complex collection of
domains, some which are more explicitly spatial with direct
face-to-face referents (e.g., a virtual reality model of a geographic
location), and some with no geographic referent and no spatial form
or attributes (e.g., computer file allocation tables), and others in
between these extremes. As an example of an online spatial geometry
with an explicit offline referent, Dodge & Kitchin (2001) discuss
Correll's (1995) research of an online lesbian cafe, which was
organized around an elaborate material-textual setting that allowed
patrons to 'buy drinks' and to hang out around a 'juke box.'
Correll (1995) suggested that the construction of
the shared setting, through texts, created a communal sense of
reality that grounded communication. Our documentation of textual
geometries across online and offline practices follows from our
discussion of place-making above, as identity-space-literacy
relations are worked out on the pages of adolescents texts, including
web pages, classroom essays, charts, e-mail mailboxes, etc. That is,
as we move toward an understanding of new literacies through the lens
of 'design' (New London Group, 1996), we believe that for
understanding literacy we must also trace the textual formatting
practices that adolescents use and through which they design their
identities. We term these layout and formatting practices "textual
geometries" as we seek to understand how the process of text
production produces and relates social spaces on-the-page and across
pages of text. For example, within school-based practices, a common
textual geometry across the pages of text that adolescents practice
is the separation of more personal pages (for example, in assigned
writing journals) from formal, impersonal essays. Thus, literacy
practices, as they relate to adolescent identities, are materially
bounded in separate classroom text-spaces. Yet, practices are also
often bounded on the page itself, for example, when the conclusion to
an essay might require students to invoke their personal and social
worlds while the remainder of the essay requires argument from other
texts and authorities. Texts involving an entire school, such as the
school yearbook, are significantly used by adolescents in the
production of identities (Finders, 1997) and could also be mapped for
the ways in which their surfaces produce textual-social networks. As
part of our research design, we intend to compare such practices of
textual geometry with those online, for instance, through the
hypertextual ways in which adolescents' lives are connected (and
segmented) on web pages, through the multimodal use of pictures,
animations, movie files and texts boxes in web design, and through
the ways in which social groups are organized and reorganized in
e-mail mailboxes and Instant Messaging buddy lists.
Discursive chronotopes.
Another "cut" at interpreting how space-time is
constructed in online and offline literacy practices is to consider
the ways in which language and other symbolic modalities are used to
create what Bakhtin (1981) termed "chronotopes" or "time-space":
Actions are not necessarily performed
in a specific context: chronotopes differ by the ways in which they
understand context and the relations of actions and events to
itî (Morson & Emerson, 1990, p. 367).
These constructions of space-time in our discourse
serve as an important and yet sometimes subtle background to the
foreground of social action. Of interest to Bakhtin are the ways in
which different forms of activity, agency, and ideology are possible
given the construction of different space-times, and the relations
between the space-time of the author and the space-time of the
reader:
The word and the world represented in
it enter into the real world and enrich it, and the real world enters
into the work and its world as part of a continual process of its
creation. (Bakhtin, 1981, p. 253)
Thus, for Bakhtin, the construction of space-time
in texts, and the interaction of these texts with everyday activity,
was a significant means of interpreting the construction of contexts
as a dynamic process, stretched across activity in the world and
representations of that activity. In other research, Leander (2001)
documented the hybridization or blending of space-times in
pedagogical discourse. The following monologue excerpt is from the
speech of a parent sponsor ('Vicki'), who chaperoned a field trip of
a student group that traveled to Memphis for the commemoration of
Martin Luther King Jr.'s life. The excerpt gives some sense of how
space-times are blended in discourse toward particular ends:
I want everybody to think about your
best friend--the person that you spend a lot of time with, you all go
out, you go to
their house, their family comes to your house. Imagine you all are,
um, on vacation together. And you're standing outside waiting for
your ride to come pick you up. And all of a sudden a bullet comes and
shoots him, right there in front of your face. And I guess, you know,
we had a chance to meet Reverend Kyles,and I started thinking about
what the last thirty years must have been like for him--to be
standing that close to his best friend, and all of a sudden--he's planning to go to
dinner--and he's
dead.
As research of online discourse practices has
tended to focus on its separation from embodied practices, either in
a 'reduced cues' model of discourse, or in utopian visions of
disembodied identity and interaction, it has not given nearly enough
purchase to the ability of participants to narrativize and create
space-times through discourse. Representations of space-time,
following Lefebvre (1991), are a significant means by which space is
practiced and transformed. This practice, a form of
'traveling-in-dwelling' (Clifford, 1992, p. 37), is not limited to
either online or offline contexts. At the same time, the
representational resources used and consequences of narrating
space-times within a chat room need to be understood in relation to
such practices in a classroom. To what extent do discursive
constructions of space-time, as literate practices, shape the
identities that act 'into' them? Hine (2000) has commented briefly
upon the conflicting time frames in web sites involving the Louise
Woodward case, considering how on one web page Louise was 'now'
awaiting the appeal of her case, while the latest posting on the web
page indicated that this 'now' was some three months in the past.
Hine's concern appears to be principally the 'repair' work needed by
readers to make such representational work coherent (2000, p. 97).
Our concern in the present design is not coherence, but rather the strategic
construction of 'now,' 'just recently,' and 'in Canada' as a social
space that helps to construct the unfolding of activity-in-space,
following this practice as it travels across web sites, classroom
discussions, essays, notes, and Instant Messaging sessions.
Discursive constructions of situated selves.
In taking a relational perspective on identity we
believe it is important to consider how identity-related artifacts
are constructed (Holland et al., 1998), or, in other terms, how
identity is reified (Wenger, 1998) through textual practices. In this
instance our analysis of spatiality-identity-literacy focuses upon
the creation of identity-related texts, as well as the positioning of
these identity-texts in networked relations. Discursive constructions
of identity in online and offline practices include biographies and
self-descriptions of various sorts, photographs and sketches of the
self, images of self-related artifacts (homes, automobiles, family
members), unique graphics, national flags and family shields on
personal webpages, house fronts, and business cards, and 'quotable
quotes' indexing ethos and identity that are attached to office doors
and e-mail signature files. We are particularly interested in
developing forms of identity construction in online practices and how
they relate to discursive constructions that are afforded more
broadly. As a simple but noteworthy example, for instance, consider
how building a personal profile as a participant in AOL Instant
Messaging. First, this practice of identity involves a range of
participants, such as America Online as a Corporation, the
anticipated reactions of profile readers, and the profile writer
herself. Secondly, constructing a profile involves selecting a range
of interests from a given menu and then a 'freeform' section in which
one is encouraged to write 'quotes, interests, links to your e-mail
address and web page, etc.' In my (Kevin's) version of AOL Instant
Messenger, there are twenty main categories of interest options, some
of which have pull-down menus indicating sub-categories of interests.
One may select up to five interest options to list in a personal
profile. Unlike the 'freeform' section, the interests written within
the twenty categories are the only interests are searchable by others
within or beyond the AOL community. That is, the interest categories
are central to the creation of interest-networks and as such are
introduced with the optional check-box: 'I am available for chat with
these interests.' The twenty main categories of interest options,
including books and writing, computers and technology, investing, and
television and radio are a fascinating construction of social
identity. Quick observations begin to suggest the particular version
of the world that emerges. For example, for those interested in
communities as a main category of chat, only six such communities are
available (African Americans, college students, Hispanics, seniors,
teens, and women). On the other hand, those interested in chatting
about sports have a much broader palette of seventeen options. A
number of hobbies seem to be represented, yet many of these hobbies
seem to index the interests of retirees rather than those of
adolescents (genealogy, sewing and needlecraft, stamps). Three
purposes--two of them related--function as sub-categories to the
broad interest category of 'meeting people': chat, marriage, and
romance. Finally, and perhaps especially important in its relation to
the construction of identity for adolescents as a cultural practice,
only five kinds of music are listed as possible fields of interest:
alternative, classical, jazz, rhythm and blues, and rock.
(Apparently, rap, heavy metal, and country enthusiasts are not
currently encouraged to build social networks on AOL Instant
Messenger.)
As ICTs evolve, new forms of self-representation
will emerge, along with new social practices of discursive identity
construction. One area of particular interest to researchers involves
those forms of identification that textually represent embodied
presence. A fascinating example of developing work Chat Circles
project, developed by a research group led by Fernandas Viegas and
Judith Donath at MIT (Dodge & Kitchin, 2001, p. 145). In Chat
Circles participants are represented as separate, color-identified
bubbles (circle diagrams), which are constantly present on the
screen, regardless of how much they speak. In Chat Circle's, one's
'bubble' expands in size to fit the chat within it, visualizing how
much any interactant is participating at any given moment while also
visualizing co-present others. This self and other representation
contrasts with conventional chat, in which one has to speak to
maintain much of a self-presence in the rapidly scrolling dialogue.
Additionally, within a particular Chat Circle, interactants see
(without 'hearing') other circles that one may move to and join--much
like a cocktail party in which one might see the whole range of
possible social circles and move among them. We mention the Chat
Circles project in this context because it is both a newly developing
technology of self-representation, and even more so because it the
selves constructed within it are dynamic and relational: social
networks and identities are made to be co-visible. In addition to
mapping the extensibility of selves through practices, as evident in
space-time paths, technologies that automatically map the self and
social networks are an important site for the study of social space.
Conclusions
In this paper we have worked to open up further
discussion concerning new methodological approaches to the analysis
of the online literacy practices of adolescents. Our general method
is based upon a consideration of social space, identity, and literacy
as practices, and as articulated in practice. Our process has been
first of all, to traverse current methodological dilemmas in
translating ethnography for online contexts. We have raised many more
questions than we have addressed, and yet have also used these
questions as a means of foreground the importance of spatial issues
(e.g., research sites, access, authentic identities as defined by
co-presence) and therefore, robust spatial theories for advancing
current methodologies. The second part of our paper 'opens up'
further discussion by attempting to close down a common conception of
Internet practices as separated from everyday, offline practices. By
disrupting the binaries between online and offline practices, our
hope is not to ignore or remove anything that makes the Internet
unique, important, and even transformative. On the contrary, we
believe that removing such binaries as a beginning point of
methodology assists in understanding how the significance of the
Internet and online practices come to be constructed by participants.
In the last section of the paper we have discussed research practices
and dimensions of practice. This discussion is not meant to index any
complete methodology, nor is it intended as a description of our own
research design for a single project. Rather, we hope that it will
incite further discussion of methodology in the nascent study of
adolescent literacy practices across its multiple terrains.
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