WWWebTV Comments-09

VANMAAREN'S WWWEBTV SURVEY COMMENTS

Comments Week Ending 02/23/97

Regarding bonus survey:
I have installed an EMI filter, moved box off top of set, disconnected all phones on the one line except one, phone company checked my phone lines and said no interference on any lines inside or outside, I get 3-5 interruptions in 3-6 hour periods online, sensitivity set at low, med, or high no help, interruptions most frequent during writing of e mail, I'm at my wits end! Nothing helps!
Orlando, Florida wrote:
I need a printer. I have one but there is no place to connect it.
Regarding bonus survey:
# 10, I think it has everything to do with the house wiring. Mine will falsify if outside wiring box becomes wet (snow or rain). A slight spray of WD-40 in box seems to help. I tried all the adjustments, nada. Then again, MY interrupts usually are at first attempts to go online, then coolness. No problems since earlier Wendesday.
Springfield, Missouri wrote:
I use my WebTV for e-mail and browsing for various information.
Reading, PA wrote:
I wish the Webtv company would release info on how much info can be sent, some sound files get cut off because I do not know the max. input of the unit.
Georgia, USA wrote:
I love my webtv...just wish I could download.
Regarding bonus survey:
I also get strange "power offs" when I am doing nothing, but it is usually after I have been on the Web for a long period of time the previous night.
Regarding bonus survey:
I have not experienced shut-downs enough to worry about it. This problem has not been any inconvenience to me and I have had the system since it hit the market.
Santa Cruz, wrote:
Helpful information: ALL of the choices you listed. (Should have been a clickable option, huh?)
Hicksville N.Y. wrote:
Having a little trouble as of late, when first going on line. Box shuts down and asks if I have moved my location??
Michigan wrote:
Things are getting better. WECARE is getting faster, the access/busy line problems went away for me, and the upgrade news is hopeful. I'm satisfied I was right to try Webtv out.
Vancouver,WA.
WEBTV ROCKS!!!!!!!!!
Hawthorne, NY wrote:
Great Web Page.
Santa Barbara, Ca wrote:
keep an eye peeled for local telephone companies trying to get a piece of the action, i.e. charging for local connect time.
W.Palm Beach,Florida wrote:
Webtv "wecare" people have been very helpful answering some of my "dumb blonde" questions via email or thru the 1-800 number.
Wheatridge, Colorado wrote:
I LOVE WEBTV !!!!!!!! :-)
New Whiteland, Indiana wrote:
Maintenence issues need to be addressed.
Regarding bonus survey:
I have not experienced shut-downs enough to worry about it. This problem has not been any inconvenience to me and I have had the system since it hit the market.
Tulsa, Oklahoma wrote:
I use my WebTV for anything and everything! Entertainment, Business, Education....It's great!!!!
Pismo Beach, CA wrote:
Even though I occasionally have problems connecting to WebTV, and al connecting to various sites, I still rate WebTV an excellent product. Ican usually log-on during the day time without any problem, it is usually in the morning or eveninings that the system gets clogged. That's one of the bonuses of being retired.
Miami,Florida wrote:
I purchased WebTV to be "into the net". I sort of expected most if not all of the things I hear one is able to do with the internet,like downloading video/audio.plating downloaded games from places like the Sega site... I'm a bit dissapointed that some of those options are not accessible with the webtv unit, but overall, I have to say that I'm satisfied with webtv.
California wrote:
Have Sony box. Have had very few problems. Like it a lot. Sony did not supply enough info. Absolutely no info came with infra red remote. I would know almost nothing if I had not found the Andresens web page. More info did come from webtv with the first update, but I found it by accident. They did not tell me to look at the instructions again. I found they had been updated by accident showing a friend how the system works.
Regarding bonus survey:
No.l0 really haven't done anything to fix the very infrequent call-waiting interruptions. I've had this happen about 4-5 times in the past 2 months. I just reconnect and don't have any more problems at that time.
Boulder, Colorado wrote:
I think the customer service is very bad, I have e-mailed them many times and had to wait a few days for a response that wouldnt tell me anything. WEBTV is great but they need to learn how to deal with customers better.
Hempstead, NewYork wrote:
love it love it love it love it love it love it
Kalamazoo, Michigan wrote:
Someone please let me know how to become a Beta Tester... I use my WebTV so often, I might as well test upcoming features. E-mail me if you have any info! tadster@webtv.net
New York:
Cannot wait for the printer!!!!!!!!!
Hiawatha, NJ wrote:
My main internet interests are education and interactive.
Regarding bonus survey:
#10. Seems like it depends on where the call is coming from. A friend calls on cell phone and call comes thru but at times when he calls from home it doesn't trigger the interupt and after 6-7 rings my message center answers the call.
USA wrote:
Does anyone have any idea why the price for WebTVs hasn't changed since Christmas? I know sales were disappointing, so was waiting for a sale. The price for Sonys and Philips Magnavox is still $329 wherever I go. What gives? Isn't that price fixing?
Buffalo NY wrote:
I mainly wanted to get online so I would have access to people who share my interests. For example I make my own cat food and I am interested in holistic animal care, but I have met very few people who also do this... that is until I got on the web. I now have access to plenty of people who make their own pet food.
Glendora,California wrote:
As part of the Beta group, we are doing every thing possible to move WEBTV, some good things are in the works.
Regarding bonus survey:
In response to question 7, even if your webtv is set to call waiting you will not receive calls if a call comes in while a page is downloading.
Fayetteville, NC wrote:
I LOVE MY WEBTV! :}
Regarding bonus survey:
I had promblem so bad I installed a seperate line just for webtv.However I was On the same line as my DSS receiver.
College Point, NY wrote:
I LOVE my Webtv!
Omaha, Nebraska wrote:
People having problems with huge space breaks editing homepages in Geocities... go to help forum and ask people there to take your page out and shrink it back, then put back into geo. works for me.
Omaha, Nebraska wrote:
Just found Andresen page felt alone out in electronic wasteland before that... then it linked me to youze guyz.