Week Ending Sunday 01/26/97

(Final Results)

Q5-1: What brand WebTV do you own ?

Q5-2:Which interface do you use ?

Keyboard Infrared remote	77.67 %
Wired PC type keyboard	11.60 %
Handheld Infrared remote	06.25 %
Other	04.46 %

Q5-3: Have you had to deal with WebTV service ?

Yes through E-mail and 1-800 number	46.36 %
No	20.90 %
Yes through E-mail	18.18 %
Yes through 1-800 number	14.54 %

Q5-4: Have you encounterd files too big to be viewed ?

Yes and was a concern	47.78 %
Yes but was not a concern	20.35 %
No but would be a concern if I did	15.04 %
No and would not be a concern if I did	11.50 %
Yes was a concern and I contacted WebTV	05.30 %