Survey Results Week Ending May 11, 1997
Survey # 18
What brand of
WebTV do you own?
65%---Sony-Electronics
35%---Philips-Magnavox
Q1: Are you watching less regular television since you obtained WebTV ?
31%---Yes, about two hours per day less..
31%---Yes, more than three hours per day less..
13%---No, watch the same amount of regular television as before..
12%---Yes, about three hours per day less.
10%---Yes, about one hour per day less.
01%---Other
Q2: Considering the content that can be found in certain newsgroups, would you be troubled if WebTV Networks blocked access or censored some of those groups?
66%---I am totally opposed to any form of blockage or censorship of newsgroup contents.
16%---I have no problem with them blocking or censoring subjects that are illegal under existing State and Federal laws.
08%---I don't visit newsgroups, but I don't favor blocking or censorship.
04%---No problem here, never visit newsgroups.
03%---Other
02%---I didn't know that the WebTV box had access to newsgroups.
Q3: After using Webtv for more than 3 months do you feel that your original expectations were met?
31%---I had no experience surfing the net with a PC, had no idea what was on the Internet, had no idea what to expect of the Internet, or whether Webtv would give me access to what I wanted to do and view on the Internet, and I am now somewhat disappointed that I can't do or view certain things I came across through surfing, writing and receiving e-mail, after 3+ months of usuage.
27%---I had no expectations for Webtv to be like a PC because I have used PC's before to access the Internet and knew beforehand that Webtv could not do many things on the Internet that a PC could do, but it did not concern me.
11%---I had no expectations at all because I never surfed the Internet with a PC before, and still have no expectations because I feel grateful that I gained access to the Internet for such a relatively low cost.
02%---I had little or no expectations, but find that I am very happy with what webtv offers, and am not really concerned whether or not we get ANY upgrades.
20%---I now see that I want certain features that only PC owners have and that I did not know even existed until I surfed the net, used e-mail, and now that novelty has worn off, I feel that I NEED these features regardless of whether webtv is capable of offering them.check here for the features you feel you need to be "totally or adequately satisfied" with webtv usuage to access the Internet:
(Below percentages are seperate from non-red numbers)
13%---a: Email enhancements like: edit/insert, ability to send pictures and pages (without just links to them in the email), cut and paste
capability, etc. (use comments to add to this list of email
enhancements, if necessary)
13%---e: Printer
12%---d: Frames
11%---c: Java
10%---b: Ability to view long pages that we can't view completely now
08%--- I: real audio 3.0
08%--- J: real audio 4.0
08%---Other
07%--- K: cd rom capability (adaptor for it, like for
printer).
06%---f: More selection of printers to choose from
06%---g: IRC-Inter Related Chat
05%---h: Ability to use HTML language to make a
hompage with Webtv providing the storage space.
Q4: If Webtv does not produce most or all of the upgrades I want within the next 6 months to 1 year, I will probably be looking in to purchasing a competitors set-top Internet device, depending on what the competitors offer.
51%---I would like these upgrades, but will be happy without them, and will probably never switch to a competitors set top box, no matter what they offer.
30%---Will wait and see what several competitors have to offer, and then seriously consider switching.
16%---Will wait and see what competitors offer, but will probably stick
with Webtv, remain disappointed in their service but live with it,
because I cannot afford to waste my investment in Webtv, or will not do so on principle even if I could afford it.