September 23, 1997



Dear [customer's name]:

I am enclosing the response to my inquiry on your behalf to The Carrier Corporation. I regret that the response is not a favorable one, but I hope that this information is helpful in explaining the agency's position.

Please review the enclosed information and if you find that you have additional questions or require further assistance, please do not hesitate to contact me.

With best regards, I am

Sincerely,

Frank R. Wolf
Member of Congress