THE MALTA INTERNET SURVEY
Please note that this survey is meant to be filled only by Internet subscribers in Malta.
Please select the most appropriate answer.
To answer a question place an * in the square brakets. For example:
(A) Are you an alien?
[ ] Yes I am a Borg.
[ * ] No I come from earth. <------------- Answer this way
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(1) How old are you?
[ ]Less than 18
[ ]From 18 to 23
[ ]More than 23
(2)What kind of user are you?
[ ]Primary/ Secondry School Student
[ ]Junior College / Post Secondy Student
[ ]University Student
[ ]Home
[ ]At Work only
[ ]Business
(3)What do you use the Internet mostly for?
[ ]Work
[ ]Study
[ ]Leisure
(4)For how long have you been using the Internet?
[ ]More than one year
[ ]Less than one year but more than 9 months
[ ]Less than 9 months but more than 6 months
[ ]Less than 6 months but more than 3 months
[ ]Less than 3 months
(5)How many times have you changed your Internet Service Provider?
[ ]Never
[ ]Once
[ ] Twice
[ ]More than twice
(5.1)What have influenced you most to change your ISP?
[ ]I Could not login
[ ]It was slow
[ ]It increased the fees
[ ]I found a better one
(5.2)How many time do you login?
[ ]More than 1 time daily
[ ]Almost everyday
[ ]More than 4 times a week
[ ]More than once a week but less than 5 times
[ ]Once a week
[ ]Once in a while per month
(6)How many hours weekly do you stay logged in?
[ ]Less than 10 hours
[ ]Between 10 and 20 hours
[ ]Between 20 and 30 hours
[ ]More than 30 hours
(7)How many hours weekly would you stay logged in assuming there are no online fees (including free telephone)?
[ ]Less than 10 hours
[ ]Between 10 and 20 hours
[ ]Between 20 and 30 hours
[ ]More than 30 hours
(8)How do you find it to connect between 6pm to midnight?
[ ]I always connect, it is rarely busy
[ ]I rarely connect, it is always busy
[ ]It is impossible to connect
(9) How much does your ISP charge you monthly in £M?
[ ]0-5
[ ]5-10
[ ]10-15
[ ]more than 15
(10) How much does your ISP charge per hour in £M?
[ ]nothing
[ ]less than 20 cents
[ ]more than 20 cents but less than 30
[ ]more than 30 cents but less than 40
[ ]more or equal to 40 cents
(11) If you are subscribed with a limited access service provider (an ISP who charges for the time online), how many free hours does he give between 6pm and 6am, per month
[ ]No free hours
[ ]less than 20 hours
[ ]more than 20 hours but less than 30 hours
[ ]more than 30 hours but less than 40 hours
[ ]more or equal to 40 cents
(12) What kind of modems do you have?
[ ]14.4K modems
[ ]28.8K modems
[ ]33.3K modems
[ ]A direct line
(13)Would you invest in faster modems, or faster technology assuming your Internet service remains in the same condition it is now?
[ ]Of course not
[ ]Sure
[ ]I don't know
(14)Would you consider to use other media than Telemalta standard phone system?
[ ]Yes, I would really use ISDN.
[ ]Yes, I would use cable modems.
[ ]No, better to use modems.
(15)What is the most important for an ISP?
[ ]Low priced
[ ]Fast
[ ]Reliable
[ ]Easy to connect
(16)Would you stay with your current service provider if it increases the fees by more than 50%?
[ ]Yes
[ ]No
[ ]I will consider it
(17)Do you have a web page with your ISP which is included in your subscribtion for free?
[ ]No, I cannot have one
[ ]No, but I can have one
[ ]No, II can have one but prefer other servers
[ ]Yes I have
(18)What is the service you use most?
[ ]WWW (web browsing)
[ ]Email
[ ]FTP
[ ]News groups
[ ]Chat
(19)Do you check Maltese business sites?
[ ]Always
[ ]Sometimes
[ ]Never
(20)Would you recommend your ISP to anyone else?
[ ]No
[ ]Yes
[ ]I will decide according to his/her situation
(21)Would you recommend someone who does not have Internet access to subscribe with any service provider ?
[ ]No
[ ]Yes
[ ]I will decide according to his/her situation
(22)How many people do you know that have a modems but do not have an Internet account?
[ ]No one
[ ]1 person
[ ]2 persons
[ ]3 persons
[ ]more than 3 persons
(23)How do rank the Internet service in Malta?
[ ]Very bad
[ ]Bad
[ ]Fair
[ ]Good
[ ]Very Good
Please write down here any comments, answer any unclear questions, or state any assumptions made in answering the survey.
Please send the completed survey to jmis@geocities.com
(
geocities.com/capitolhill)