Deanna Rose

                                          6628 N Sepulveda Blvd #215                   818-787-2998                         

                                          Van Nuys, CA 91411                                darkrose20@yahoo.com

 

OBJECTIVE                  Seeking a challenging position where problem solving and

                                      interpersonal skills will aid in successful screening and treatment

                                      of mentally ill persons.                                                                            

 

EXPERIENCE               8/2001-10/2001            Maryvalle                       Rosemead, CA

                                     

                                      Resident Counselor 

 

                                      Duties include:   Provide basic house-mothering and transportation

                                      for 6- to 9-year old residents, assist residents in areas of daily life,

                                      provide nurturing environment to facilitate growth and learning in

                                      the residents, effectively handle crisis situations

 

                                      7/2000 - 6/2001            Mental Health Care, Inc         Tampa, FL             

 

                                      Crisis Counselor                                                                                                       

 

                                      Duties include: Provide initial assessment of patients’ needs either

                                      by phone or in person, collect and interpret data regarding a                

                                      patient’s mental status while in a crisis situation, place consumers

                                      in appropriate facilities according to insurance standards, verify

                                      patient data in computer system.

 

                                      11/1999 - 7/2000          Ramos Marble and Granite   Tampa, FL              

 

                                      Administrative Assistant to the CEO

 

                                      Duties include: ·Enter data into Aatrix accounting software,

                                      provide accurate accounts receivable and accounts payable

                                      reports, collect and pay on outstanding invoices.

 

                                      9/1998 - 11/1999          Aristar                           Tampa, FL                     

 

                                     Telemarketer I/Credit Counselor I                                                       

 

                                      Duties include:  Help make warm calling telemarketing effort

                                      efficient and orderly, collect on VISA and sales-finance accounts

                                      using FDR and Access Software, use Mosaix auto-dialer software in

                                      telemarketing and collections campaigns                                                

 

EDUCATION                 5/2000                          University of South Florida Tampa, FL                

 

                                      Bachelor's Degree                                                                                 

 

                                      Received BA in Psychology. Attended University Honors Program

                                      wherein was awarded $100 scholarship for judging ArtWrite

                                      competition and was awarded Florida Academic Scholars

                                      throughout my academic career.                                                             

 

SKILLS                         Skill Name              Skill Level       Last Used            Experience         

                                      Problem solving       Expert               Currently used     5 years                

                                      Telephone Communication Expert    Currently used    5 years                

                                      Office Software       Intermediate     Currently used     7 years                

                                      Bilingual-Spanish     Beginner           Currently used     2 years                

 



 

 

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