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Home > North America > United States > cheap > Webwide ISP > reviews > read
155 comments

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has anyone tried this isp yet?
sam Sep-10-02 12:00	has anyone tried this isp yet?
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So far so good
ardey Nov-13-02 19:57	Just started using Dot1web. Service is good. Email is not very receptive to graphics. Don't know why.
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WEB ISP
AC Oct-12-02 18:40	We are currently using the WEB ISP service it's a part of the dot1web company. The first month was reduced to 5.95 for new members when we joined, don't know if it is still that price now though. I had some trouble getting online at first. The customer service was so amazing though. I wasn't even mad about the small problems getting set up- it was not even an issue to me in the end. They gave me a toll free number, I talked to the reps a couple of times and both times they answered on the first ring. I had never gotten good service from the high priced ISP's I had in the past so this was a shock....In the end what it boiled down to was my DUN from good old oh so predictable Microsoft (can you tell I like windows-not) speaks a different language that the DUN WEB ISP developed to connect to their network. No biggie, small file to download and away I went cruising the internet. I also like their DUN tool because if a new number comes available to dial up to I can click a button and keep up to date on them. I have yet to not get online with the first attempt. Connections are excellent where I have just built my house I am impressed....I figured the distance from the CO and likely bridge taps to get out in my neck of the woods would be a connection nightmare. Not the case. I guess both are better than one would expect to get such reliable connections. I would recommend.
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No DUN - Webwideisp software mandatory
Guest8z8 Aug-30-02 12:17	30 August 02 FYI: Emailed customer service at CSR@lowestbidscorp.com (Lowestbids is parent company) Asked if their software was mandatory. Their reply, "Our software is a mandatory requirement." According to their FAQ, their software is 60mgs by download or disk.
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NOT 60 MEGS!!! - THAT WOULD BE CRAZY
RENTALBEAN Dec-10-02 13:09	THE SOFTWARE IS NOT 60 MEGS. IT'S ACTUALLY ABOUT 5 AND HAS NO ADVERTISING SPYWARE!
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Conflicting Infomation Regarding Software
Boz Sep-3-02 09:44	Based on this "Live Instant Help" conversation of 26 Aug 2002, the software is NOT required: Kevin_CSR: hello boz... Kevin_CSR: welcome to the .1web network Boz: Hi. If I sign up for your service, do I have to use the software, or can I set up the connection manually? Kevin_CSR: i think a few people have just used connection wizard to connect ot our service... Kevin_CSR: but we will only support our software Kevin_CSR: so i you can do both... Boz: Okay, I just wanted to make sure that it was acceptable to NOT use the software, understanding the support is limited to the software. Boz: Thank you. Kevin_CSR: okay I guess before anyone signs up, this information needs to be reverified!
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