On Office X there was no problem with me changing the name of the IMAP server back and forth. With Entourage 2004, it completely empties the caches for all the IMAP folders and downloads them back again from the server (with the new name) when I connect for the first time. This never happened with the last version. Is it because I am changing the name of the pointer (to the same target)? I just installed the new Office 2004 and all went well except for Entourage. I too had trouble launching Entourage for the first time. After spending some time rebuilding the database and running utilities to fix permissions I still could not get the app to launch. Then I read the report generated by MicrosoftÕs new Error Reporting tool and noticed a ÒBad ExecutionÓ error with a module called Silk. So, I then disabled (UnsanityÕs) Silk completely, restarted and Entourage finally opened! I now have Silk enabled but have Entourage 2004 listed in the exclusion list in Silk. Ironically, all the other apps in Office 2004 work fine with Silk enabled. I just installed the new Office 2004 and all went well except for Entourage. I too had trouble launching Entourage for the first time. After spending some time rebuilding the database and running utilities to fix permissions I still could not get the app to launch. Then I read the report generated by MicrosoftÕs new Error Reporting tool and noticed a ÒBad ExecutionÓ error with a module called Silk. So, I then disabled (UnsanityÕs) Silk completely, restarted and Entourage finally opened! I now have Silk enabled but have Entourage 2004 listed in the exclusion list in Silk. Ironically, all the other apps in Office 2004 work fine with Silk enabled. I love Entourage 2004! The upgrade went very smoothly transferring everything from Entourage X. The junk mail filter is awesome. It has basically eliminated all junk mail for me without any configuration. Free upgrade to 2004 http://download.microsoft.com/download/0/5/f/05f5ef70-dd7f-4e81-92b2-4e5d82fbeaad/Office2004-Tech-Guarantee-Coupon.pdf My upgrade to Office 2004 was smooth and all of my Entourage data came in without problem. I have been unable, however, to HotSync with my Palm PDA since the upgrade. The EntourageX hotsync conduit will not reinstall, as the installer cannot find a critical file that is actually there! I installed Word 2004 yesterday. In using it on several different documents, I have found that it crashes periodically, sometimes within a few minutes. This did not happen with Word Vx highly recommend if that you try the test drive version if you are considering purchasing PowerPoint 2004. Unfortunately this update has been a complete waste of money for me.