Question 1 Multiple Choice 0 of 1 point(s) High transportation costs, trade barriers, and problems with local marketing agents are all disadvantages of: Your Answer: licensing Correct Answer: exporting Feedback: Difficulty: MediumPage: 487 Question 2 Multiple Choice 0 of 1 point(s) Suppose Apple Computer granted a France company the rights to manufacture keyboards in France in exchange for a royalty fee. This type of arrangement is referred to as a: Your Answer: franchising agreement. Correct Answer: licensing agreement. Feedback: Difficulty: MediumPage: 488-489 Question 3 Multiple Choice 0 of 1 point(s) Under a(n) _____ agreement, a firm might license some valuable intangible property to a foreign partner, but in addition to a royalty payment, the firm might also request that the foreign partner license some of its valuable know-how to the firm. Your Answer: inter-licensing Correct Answer: cross-licensing Feedback: Difficulty: MediumPage: 489-490 Question 4 Multiple Choice 0 of 1 point(s) Which of the following is not an advantage of a wholly owned subsidiary? Your Answer: Ability to realize location and experience economies Correct Answer: Low development costs and risks Feedback: Difficulty: MediumPage: 494 Question 5 True/False 0 of 1 point(s) The ability to realize location and experience curve economies are advantages of franchising as a mode of foreign market entry. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 495 Question 6 Multiple Choice 0 of 1 point(s) Which of the following industries are turnkey projects the most common in? Your Answer: Fresh fruit, grain, and meat products Correct Answer: Chemical, pharmaceutical, and metal refining Feedback: Difficulty: MediumPage: 488 Question 7 Multiple Choice 0 of 1 point(s) Some _____ percent of the world's FDI flows is now in the form of mergers and acquisitions. Your Answer: 47 Correct Answer: 78 Feedback: Difficulty: HardPage: 497 Question 8 True/False 0 of 1 point(s) Generally, the most inexpensive method of serving a foreign market is establishing a wholly owned subsidiary. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 494 Question 9 True/False 0 of 1 point(s) Firms pursuing global or transnational strategies tend to prefer establishing joint ventures. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 497 Question 10 True/False 1 of 1 point(s) Lack of control over technology, inability to realize location and experience curve economies, and inability to engage in global strategic coordination are disadvantages of licensing. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 495 Question 1 Multiple Choice 0 of 1 point(s) According to a study conducted by R.L. Tung, _____ percent of U.S. multinationals experience expatriate failure rates of 10 percent or more. Your Answer: 91 Correct Answer: 76 Feedback: Difficulty: HardPage: 624 Question 2 Multiple Choice 0 of 1 point(s) In the context of international labor relations, what does the acronym ITS stands for? Your Answer: International Trade Secrets Correct Answer: International Trade Secretariats Feedback: Difficulty: MediumPage: 638 Question 3 True/False 0 of 1 point(s) An expatriate's base salary is normally double the base salary for a similar position in his or her home country. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 636 Question 4 True/False 1 of 1 point(s) Substantial differences exist in the compensation of executives at the same level in various countries. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 632 Question 5 Multiple Choice 0 of 1 point(s) One of tasks of the _____ function is to foster harmony and minimize conflict between the firm and organized labor. Your Answer: marketing Correct Answer: human resource Feedback: Difficulty: MediumPage: 637 Question 6 Multiple Choice 1 of 1 point(s) Only _____ of the firms in the study conducted by R.L. Tung used formal procedures and psychological tests to assess the personality traits and relational abilities of potential expatriates. Your Answer: 5 % Correct Answer: 5 % Feedback: Difficulty: MediumPage: 628 Question 7 Multiple Choice 0 of 1 point(s) The activities an organization carries out to utilize its ____ effectively is referred to as human resource management. Your Answer: customers Correct Answer: human resources Feedback: Difficulty: EasyPage: 618 Question 8 Multiple Choice 0 of 1 point(s) In firms pursuing __________ strategies, we might expect the HRM function to pay significant attention to selecting individuals who not only have the skills required to perform particular jobs but who also "fit" the prevailing culture of the firm. Your Answer: international and global Correct Answer: transnational and global Feedback: Difficulty: HardPage: 620 Question 9 Multiple Choice 0 of 1 point(s) According to the textbook, in practice, the International Trade Secretariats have had Your Answer: resounding success. Correct Answer: virtually no success. Feedback: Difficulty: MediumPage: 638 Question 10 Multiple Choice 1 of 1 point(s) Beth's behavioral style, beliefs, and value system are consistent with that of the company that she works for. She is said to be compatible with her company's Your Answer: corporate culture. Correct Answer: corporate culture. Feedback: Difficulty: MediumPage: 620 Question 1 Multiple Choice 1 of 1 point(s) “Cultural Myopia” refers to the firm's failure to Your Answer: understand host-country cultural differences that require different approaches to marketing and management. Correct Answer: understand host-country cultural differences that require different approaches to marketing and management. Feedback: Difficulty: HardPage: 622 Question 2 Multiple Choice 0 of 1 point(s) According to Mendenhall and Oddou, the attribute of _____ provides an expatriate the ability to understand why people of other countries behave the way they do, that is, the ability to empathize with them. Your Answer: cultural toughness Correct Answer: perceptual ability Feedback: Difficulty: MediumPage: 627 Question 3 True/False 1 of 1 point(s) Cultural training seeks to foster an appreciation for the host country's culture. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 629 Question 4 Multiple Choice 0 of 1 point(s) What is the most common approach to expatriate pay? Your Answer: Merit approach Correct Answer: Balance sheet approach Feedback: Difficulty: MediumPage: 634 Question 5 Multiple Choice 1 of 1 point(s) From a strategic perspective, the key issue in international labor relations is Your Answer: the degree to which organized labor can limit the choices of an international business. Correct Answer: the degree to which organized labor can limit the choices of an international business. Feedback: Difficulty: MediumPage: 637 Question 6 True/False 0 of 1 point(s) An expatriate's base salary is normally double the base salary for a similar position in his or her home country. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 636 Question 7 Multiple Choice 1 of 1 point(s) A(n) __________ staffing policy is one in which all key management positions are filled by parent-company nationals. Your Answer: ethnocentric Correct Answer: ethnocentric Feedback: Difficulty: MediumPage: 621 Question 8 True/False 1 of 1 point(s) Human resource management refers to the activities an organization carries out to utilize its human resources effectively. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 618 Question 9 Multiple Choice 0 of 1 point(s) What does a firm typically do when a reciprocal tax treaty is not in force? Your Answer: Pays one-third of the expatriate's income tax in the host country Correct Answer: Pays the expatriate's income tax in the host country Feedback: Difficulty: MediumPage: 637 Question 10 Multiple Choice 0 of 1 point(s) R.L. TUNG identified all of the following as reasons for expatriate failure among U.S. expatriate managers except Your Answer: manager's personal or emotional maturity. Correct Answer: poor working conditions overseas. Feedback: Difficulty: MediumPage: 624-625 Question 1 Multiple Choice 1 of 1 point(s) Multidomestic firms try to create value by emphasizing Your Answer: local responsiveness. Correct Answer: local responsiveness. Feedback: Difficulty: HardPage: 619 Question 2 True/False 1 of 1 point(s) In most cases, two groups evaluate the performance of expatriate managers, host-nation managers and home-office managers. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 632 Question 3 Multiple Choice 0 of 1 point(s) Two advantages of adopting a polycentric approach are: Your Answer: overcomes lack of qualified managers in host country it is less inexpensive to implement Correct Answer: alleviates cultural myopia and is inexpensive to implement Feedback: Difficulty: HardPage: 622 Question 4 Multiple Choice 0 of 1 point(s) The type of training that is aimed at helping an expatriate manager and his or her family ease them into day-to-day life in the host country is called Your Answer: cognitive training. Correct Answer: practical training. Feedback: Difficulty: EasyPage: 629 Question 5 True/False 0 of 1 point(s) An expatriate's base salary is normally double the base salary for a similar position in his or her home country. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 636 Question 6 True/False 1 of 1 point(s) Substantial differences exist in the compensation of executives at the same level in various countries. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 632 Question 7 Multiple Choice 1 of 1 point(s) What four dimensions seem to predict success in expatriate selection according to Mendenhall and Oddou? Your Answer: Self-orientation, others-orientation, perceptual ability, and cultural toughness Correct Answer: Self-orientation, others-orientation, perceptual ability, and cultural toughness Feedback: Difficulty: MediumPage: 627 Question 8 Multiple Choice 0 of 1 point(s) Which of the following was identified by R.L. Tung as the number one reason for expatriate failure among U.S. expatriate managers? Your Answer: Manager's personal or emotional maturity Correct Answer: Inability of spouse to adjust Feedback: Difficulty: MediumPage: 624 Question 9 Multiple Choice 0 of 1 point(s) What does a firm typically do when a reciprocal tax treaty is not in force? Your Answer: Pays one-third of the expatriate's income tax in the host country Correct Answer: Pays the expatriate's income tax in the host country Feedback: Difficulty: MediumPage: 637 Question 10 True/False 1 of 1 point(s) Staffing policy can be a tool for developing and promoting corporate culture. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 620 Question 1 True/False 1 of 1 point(s) A geocentric staffing policy is one in which all key management positions are filled by parent country nationals. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 621 Question 2 Multiple Choice 1 of 1 point(s) A principle concern of domestic unions about multinational firms it that the multinational can counter their bargaining power with Your Answer: the power to move production to another country. Correct Answer: the power to move production to another country. Feedback: Difficulty: MediumPage: 637 Question 3 Multiple Choice 0 of 1 point(s) Beth's behavioral style, beliefs, and value system are consistent with that of the company that she works for. She is said to be compatible with her company's Your Answer: corporate bureaucracy. Correct Answer: corporate culture. Feedback: Difficulty: MediumPage: 620 Question 4 True/False 0 of 1 point(s) A geocentric staffing policy uses human resources efficiently. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 623 Question 5 True/False 1 of 1 point(s) A geocentric staffing policy requires host-country nationals to be recruited to manage subsidiaries, while parent-country nationals occupy key positions at corporate headquarters. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 622 Question 6 True/False 0 of 1 point(s) In most cases, two groups evaluate the performance of expatriate managers, host-nation managers and home-office managers. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 632 Question 7 True/False 0 of 1 point(s) A citizen of one country who is working abroad in one of the firm's subsidiaries is an expatriate manager. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 618 Question 8 Multiple Choice 0 of 1 point(s) A(n) __________ staffing policy is one in which all key management positions are filled by parent-company nationals. Your Answer: geocentric Correct Answer: ethnocentric Feedback: Difficulty: MediumPage: 621 Question 9 Multiple Choice 0 of 1 point(s) What does a firm typically do when a reciprocal tax treaty is not in force? Your Answer: Requires the expatriate to pay his or her own income tax in the host country Correct Answer: Pays the expatriate's income tax in the host country Feedback: Difficulty: MediumPage: 637 Question 10 Multiple Choice 0 of 1 point(s) From a strategic perspective, the key issue in international labor relations is Your Answer: the degree to which organized labor resists the transfer of domestic employees to overseas operations. Correct Answer: the degree to which organized labor can limit the choices of an international business. Feedback: Difficulty: MediumPage: 637 Question 1 True/False 0 of 1 point(s) An advantage of an ethnocentric staffing policy is that it alleviates cultural myopia. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 622 Question 2 Multiple Choice 0 of 1 point(s) According to Mendenhall and Oddou, the attribute of ______ strengthens an expatriate's self-esteem, self-confidence, and mental well-being. Your Answer: cultural toughness Correct Answer: self-orientation Feedback: Difficulty: MediumPage: 627 Question 3 True/False 1 of 1 point(s) Staffing policy can be a tool for developing and promoting corporate culture. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 620 Question 4 True/False 1 of 1 point(s) A geocentric staffing policy uses human resources efficiently. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 623 Question 5 True/False 0 of 1 point(s) Cultural toughness refers to the fact that how well an expatriate adjusts to a particular posting tends to be related to the number of previous international assignments the expatriate has successfully completed. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 627 Question 6 True/False 1 of 1 point(s) Cultural training seeks to foster an appreciation for the host country's culture. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 629 Question 7 Multiple Choice 0 of 1 point(s) Two advantages of adopting a polycentric approach are: Your Answer: overcomes lack of qualified managers in host country it is less inexpensive to implement Correct Answer: alleviates cultural myopia and is inexpensive to implement Feedback: Difficulty: HardPage: 622 Question 8 Multiple Choice 0 of 1 point(s) According to a study conducted by R.L. Tung, _____ percent of U.S. multinationals experience expatriate failure rates of 10 percent or more. Your Answer: 91 Correct Answer: 76 Feedback: Difficulty: HardPage: 624 Question 9 Multiple Choice 0 of 1 point(s) What is the most common approach to expatriate pay? Your Answer: Merit approach Correct Answer: Balance sheet approach Feedback: Difficulty: MediumPage: 634 Question 10 Multiple Choice 0 of 1 point(s) In firms pursuing __________ strategies, we might expect the HRM function to pay significant attention to selecting individuals who not only have the skills required to perform particular jobs but who also "fit" the prevailing culture of the firm. Your Answer: international and global Correct Answer: transnational and global Feedback: Difficulty: HardPage: 620 Question 1 Multiple Choice 0 of 1 point(s) Relationship development and willingness to communication are the two factors that are particularly important in developing a healthy degree of Your Answer: cultural toughness. Correct Answer: others-orientation. Feedback: Difficulty: MediumPage: 627 Question 2 True/False 1 of 1 point(s) An expatriate's base salary is normally double the base salary for a similar position in his or her home country. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 636 Question 3 True/False 0 of 1 point(s) In most cases, two groups evaluate the performance of expatriate managers, host-nation managers and home-office managers. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 632 Question 4 Multiple Choice 0 of 1 point(s) Multidomestic firms try to create value by emphasizing Your Answer: ethnocentrism. Correct Answer: local responsiveness. Feedback: Difficulty: HardPage: 619 Question 5 True/False 0 of 1 point(s) European-based multinationals experience a much higher expatriate failure rate than either Japanese or United States multinationals, according to a study conducted by R.L. Tung. Your Answer: true Correct Answer: false Feedback: Difficulty: HardPage: 624 Question 6 True/False 1 of 1 point(s) By corporate structure, we mean the organization's norms and value systems. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 620 Question 7 True/False 0 of 1 point(s) Human resource management refers to the activities an organization carries out to utilize its human resources effectively. Your Answer: false Correct Answer: true Feedback: Difficulty: EasyPage: 618 Question 8 Multiple Choice 0 of 1 point(s) Many Japanese firms prefer their foreign operations to be headed by expatriate Japanese managers because these managers will have socialized into the firm's culture while employed in Japan. This is an example of Your Answer: polycentricity. Correct Answer: ethnocentricity. Feedback: Difficulty: MediumPage: 621 Question 9 True/False 1 of 1 point(s) According to a study by R.L. Tung, the number one reason for expatriate failure among U.S. multinationals is the inability of the expatriate manager's spouse to adjust. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 624 Question 10 Multiple Choice 1 of 1 point(s) In firms pursuing __________ strategies, we might expect the HRM function to pay significant attention to selecting individuals who not only have the skills required to perform particular jobs but who also "fit" the prevailing culture of the firm. Your Answer: transnational and global Correct Answer: transnational and global Feedback: Difficulty: HardPage: 620 Question 1 True/False 0 of 1 point(s) Historically, most international businesses have been more concerned with management development than with training. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 628 Question 2 Multiple Choice 0 of 1 point(s) According to the textbook, the key to solving expatriate repatriation problems is: Your Answer: strategic planning Correct Answer: human resource planning Feedback: Difficulty: MediumPage: 630 Question 3 Multiple Choice 0 of 1 point(s) A principle concern of domestic unions about multinational firms it that the multinational can counter their bargaining power with Your Answer: wage rates tied to global rather than domestic standards. Correct Answer: the power to move production to another country. Feedback: Difficulty: MediumPage: 637 Question 4 Multiple Choice 1 of 1 point(s) In the context of international labor relations, what does the acronym ITS stands for? Your Answer: International Trade Secretariats Correct Answer: International Trade Secretariats Feedback: Difficulty: MediumPage: 638 Question 5 True/False 0 of 1 point(s) Cultural training seeks to foster an appreciation for the host country's culture. Your Answer: false Correct Answer: true Feedback: Difficulty: EasyPage: 629 Question 6 Multiple Choice 0 of 1 point(s) What are the four types of allowances that are often included in an expatriate's compensation package? Your Answer: Travel allowances, emergency allowances, training allowances, relocation allowances Correct Answer: Hardship allowances, housing allowances, cost-of-living allowances, and education allowances Feedback: Difficulty: MediumPage: 635 Question 7 Multiple Choice 0 of 1 point(s) Which of the following international strategies is most compatible with a polycentric staffing policy? Your Answer: International strategy Correct Answer: Multidomestic strategy Feedback: Difficulty: MediumPage: 623 Question 8 True/False 0 of 1 point(s) Cultural toughness refers to the fact that how well an expatriate adjusts to a particular posting tends to be related to the number of previous international assignments the expatriate has successfully completed. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 627 Question 9 True/False 0 of 1 point(s) A geocentric staffing policy uses human resources efficiently. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 623 Question 10 True/False 0 of 1 point(s) By corporate structure, we mean the organization's norms and value systems. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 620 Question 1 Multiple Choice 0 of 1 point(s) From a strategic perspective, the key issue in international labor relations is Your Answer: the degree to which organized labor increases the costs of conducting international business. Correct Answer: the degree to which organized labor can limit the choices of an international business. Feedback: Difficulty: MediumPage: 637 Question 2 Multiple Choice 1 of 1 point(s) ______ is concerned with the selection of employees for particular jobs. Your Answer: Staffing policy Correct Answer: Staffing policy Feedback: Difficulty: EasyPage: 620 Question 3 True/False 1 of 1 point(s) An expatriate's base salary is normally double the base salary for a similar position in his or her home country. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 636 Question 4 True/False 0 of 1 point(s) A citizen of one country who is working abroad in one of the firm's subsidiaries is an expatriate manager. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 618 Question 5 True/False 0 of 1 point(s) Cultural toughness refers to the fact that how well an expatriate adjusts to a particular posting tends to be related to the number of previous international assignments the expatriate has successfully completed. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 627 Question 6 Multiple Choice 1 of 1 point(s) According to a study conducted by R.L. Tung, _____ percent of U.S. multinationals experience expatriate failure rates of 10 percent or more. Your Answer: 76 Correct Answer: 76 Feedback: Difficulty: HardPage: 624 Question 7 True/False 0 of 1 point(s) According to a study by R.L. Tung, the number one reason for expatriate failure among U.S. multinationals is the inability of the expatriate manager's spouse to adjust. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 624 Question 8 Multiple Choice 1 of 1 point(s) A(n) _____ staffing policy requires host country nationals to be recruited to manage subsidiaries, while parent company nationals occupy key positions at corporate headquarters. Your Answer: polycentric Correct Answer: polycentric Feedback: Difficulty: MediumPage: 622 Question 9 Multiple Choice 0 of 1 point(s) According to Mendenhall and Oddou, the attribute of _____ provides an expatriate the ability to understand why people of other countries behave the way they do, that is, the ability to empathize with them. Your Answer: cultural toughness Correct Answer: perceptual ability Feedback: Difficulty: MediumPage: 627 Question 10 True/False 1 of 1 point(s) Training is a much broader concept than management development. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 628 Question 1 Multiple Choice 0 of 1 point(s) In firms pursuing __________ strategies, we might expect the HRM function to pay significant attention to selecting individuals who not only have the skills required to perform particular jobs but who also "fit" the prevailing culture of the firm. Your Answer: international and global Correct Answer: transnational and global Feedback: Difficulty: HardPage: 620 Question 2 True/False 1 of 1 point(s) According to a study by R.L. Tung, the number one reason for expatriate failure among U.S. multinationals is the inability of the expatriate manager's spouse to adjust. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 624 Question 3 True/False 0 of 1 point(s) A geocentric staffing policy uses human resources efficiently. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 623 Question 4 True/False 0 of 1 point(s) Cultural training seeks to foster an appreciation for the host country's culture. Your Answer: false Correct Answer: true Feedback: Difficulty: EasyPage: 629 Question 5 True/False 0 of 1 point(s) An advantage of an ethnocentric staffing policy is that it alleviates cultural myopia. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 622 Question 6 True/False 1 of 1 point(s) By corporate structure, we mean the organization's norms and value systems. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 620 Question 7 Multiple Choice 0 of 1 point(s) The activities an organization carries out to utilize its ____ effectively is referred to as human resource management. Your Answer: customers Correct Answer: human resources Feedback: Difficulty: EasyPage: 618 Question 8 Multiple Choice 0 of 1 point(s) According to Mendenhall and Oddou, the attribute of ______ strengthens an expatriate's self-esteem, self-confidence, and mental well-being. Your Answer: perceptual ability Correct Answer: self-orientation Feedback: Difficulty: MediumPage: 627 Question 9 True/False 1 of 1 point(s) European-based multinationals experience a much higher expatriate failure rate than either Japanese or United States multinationals, according to a study conducted by R.L. Tung. Your Answer: false Correct Answer: false Feedback: Difficulty: HardPage: 624 Question 10 Multiple Choice 0 of 1 point(s) In regard to the types of allowances often included in an expatriate's compensation package, a(n) _____ allowance is paid when the expatriate is being sent to a difficult location. Your Answer: education Correct Answer: hardship Feedback: Difficulty: MediumPage: 636 Question 1 Multiple Choice 0 of 1 point(s) _______ is a subset of expatriates who are citizens of a foreign country working in the home country of their multinational employer. Your Answer: Immigrants Correct Answer: Inpatriates Feedback: Difficulty: MediumPage: 623 Question 2 Multiple Choice 0 of 1 point(s) According to Mendenhall and Oddou, the attribute of ______ strengthens an expatriate's self-esteem, self-confidence, and mental well-being. Your Answer: cultural toughness Correct Answer: self-orientation Feedback: Difficulty: MediumPage: 627 Question 3 Multiple Choice 0 of 1 point(s) Dell Computers is not just concerned with hiring people who have the skills required for performing particular jobs; it wants individuals whose behavioral styles, beliefs, and value systems are consistent with those of Dell. This would be an example of Your Answer: ethnocentrism. Correct Answer: corporate culture. Feedback: Difficulty: MediumPage: 620 Question 4 True/False 0 of 1 point(s) By corporate structure, we mean the organization's norms and value systems. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 620 Question 5 Multiple Choice 0 of 1 point(s) R.L. TUNG identified all of the following as reasons for expatriate failure among U.S. expatriate managers except Your Answer: manager's personal or emotional maturity. Correct Answer: poor working conditions overseas. Feedback: Difficulty: MediumPage: 624-625 Question 6 True/False 1 of 1 point(s) Human resource management refers to the activities an organization carries out to utilize its human resources effectively. Your Answer: true Correct Answer: true Feedback: Difficulty: EasyPage: 618 Question 7 True/False 0 of 1 point(s) According to the textbook, almost all expatriates believe that a position in a foreign country is beneficial to careers of almost all expatriates because their knowledge is used immensely in their company when they get home. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 629-630 Question 8 Multiple Choice 0 of 1 point(s) The type of training that is aimed at helping an expatriate manager and his or her family ease them into day-to-day life in the host country is called Your Answer: technical training. Correct Answer: practical training. Feedback: Difficulty: EasyPage: 629 Question 9 True/False 1 of 1 point(s) In most cases, two groups evaluate the performance of expatriate managers, host-nation managers and home-office managers. Your Answer: true Correct Answer: true Feedback: Difficulty: MediumPage: 632 Question 10 Multiple Choice 1 of 1 point(s) Only _____ of the firms in the study conducted by R.L. Tung used formal procedures and psychological tests to assess the personality traits and relational abilities of potential expatriates. Your Answer: 5 % Correct Answer: 5 % Feedback: Difficulty: MediumPage: 628 Question 1 Multiple Choice 0 of 1 point(s) What are the four types of allowances that are often included in an expatriate's compensation package? Your Answer: Emergency allowances, hardship allowances, training allowances, cost-of-living allowances Correct Answer: Hardship allowances, housing allowances, cost-of-living allowances, and education allowances Feedback: Difficulty: MediumPage: 635 Question 2 Multiple Choice 0 of 1 point(s) “Cultural Myopia” refers to the firm's failure to Your Answer: adapt to certain ethnocentric cultures through the expatriate. Correct Answer: understand host-country cultural differences that require different approaches to marketing and management. Feedback: Difficulty: HardPage: 622 Question 3 Multiple Choice 1 of 1 point(s) According to Mendenhall and Oddou, the attribute of ______ strengthens an expatriate's self-esteem, self-confidence, and mental well-being. Your Answer: self-orientation Correct Answer: self-orientation Feedback: Difficulty: MediumPage: 627 Question 4 Multiple Choice 0 of 1 point(s) A principle concern of domestic unions about multinational firms it that the multinational can counter their bargaining power with Your Answer: work schedules tied to global rather than domestic standards. Correct Answer: the power to move production to another country. Feedback: Difficulty: MediumPage: 637 Question 5 Multiple Choice 0 of 1 point(s) A(n) __________ staffing policy is one in which all key management positions are filled by parent-company nationals. Your Answer: geocentric Correct Answer: ethnocentric Feedback: Difficulty: MediumPage: 621 Question 6 Multiple Choice 0 of 1 point(s) According to a study conducted by R.L. Tung, _____ percent of U.S. multinationals experience expatriate failure rates of 10 percent or more. Your Answer: 17 Correct Answer: 76 Feedback: Difficulty: HardPage: 624 Question 7 Multiple Choice 0 of 1 point(s) In the context of international labor relations, what does the acronym ITS stands for? Your Answer: International Trade Sanctions Correct Answer: International Trade Secretariats Feedback: Difficulty: MediumPage: 638 Question 8 True/False 0 of 1 point(s) Historically, most international businesses have been more concerned with management development than with training. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 628 Question 9 Multiple Choice 0 of 1 point(s) In firms pursuing __________ strategies, we might expect the HRM function to pay significant attention to selecting individuals who not only have the skills required to perform particular jobs but who also "fit" the prevailing culture of the firm. Your Answer: multidomestic and transnational Correct Answer: transnational and global Feedback: Difficulty: HardPage: 620 Question 10 True/False 1 of 1 point(s) By corporate structure, we mean the organization's norms and value systems. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 620 Question 1 Multiple Choice 0 of 1 point(s) _______ is a subset of expatriates who are citizens of a foreign country working in the home country of their multinational employer. Your Answer: Immigrants Correct Answer: Inpatriates Feedback: Difficulty: MediumPage: 623 Question 2 Multiple Choice 0 of 1 point(s) Many Japanese firms prefer their foreign operations to be headed by expatriate Japanese managers because these managers will have socialized into the firm's culture while employed in Japan. This is an example of Your Answer: intercentricity. Correct Answer: ethnocentricity. Feedback: Difficulty: MediumPage: 621 Question 3 Multiple Choice 1 of 1 point(s) According to Mendenhall and Oddou, the attribute of _____ provides an expatriate the ability to understand why people of other countries behave the way they do, that is, the ability to empathize with them. Your Answer: perceptual ability Correct Answer: perceptual ability Feedback: Difficulty: MediumPage: 627 Question 4 Multiple Choice 1 of 1 point(s) According to a study conducted by R.L. Tung, _____ percent of U.S. multinationals experience expatriate failure rates of 10 percent or more. Your Answer: 76 Correct Answer: 76 Feedback: Difficulty: HardPage: 624 Question 5 Multiple Choice 0 of 1 point(s) “Cultural Myopia” refers to the firm's failure to Your Answer: adapt to certain ethnocentric cultures through the expatriate. Correct Answer: understand host-country cultural differences that require different approaches to marketing and management. Feedback: Difficulty: HardPage: 622 Question 6 Multiple Choice 0 of 1 point(s) Only _____ of the firms in the study conducted by R.L. Tung used formal procedures and psychological tests to assess the personality traits and relational abilities of potential expatriates. Your Answer: 15% Correct Answer: 5 % Feedback: Difficulty: MediumPage: 628 Question 7 True/False 1 of 1 point(s) Cultural toughness refers to the fact that how well an expatriate adjusts to a particular posting tends to be related to the number of previous international assignments the expatriate has successfully completed. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 627 Question 8 Multiple Choice 0 of 1 point(s) What are the four types of allowances that are often included in an expatriate's compensation package? Your Answer: Travel allowances, emergency allowances, training allowances, relocation allowances Correct Answer: Hardship allowances, housing allowances, cost-of-living allowances, and education allowances Feedback: Difficulty: MediumPage: 635 Question 9 True/False 1 of 1 point(s) According to the textbook, almost all expatriates believe that a position in a foreign country is beneficial to careers of almost all expatriates because their knowledge is used immensely in their company when they get home. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 629-630 Question 10 Multiple Choice 1 of 1 point(s) What does a firm typically do when a reciprocal tax treaty is not in force? Your Answer: Pays the expatriate's income tax in the host country Correct Answer: Pays the expatriate's income tax in the host country Feedback: Difficulty: MediumPage: 637 Question 1 Multiple Choice 0 of 1 point(s) One estimate of the costs of expatriate failure is that the average cost per failure to the parent company can be as high as ____ times the expatriate's annual domestic salary plus the cost of relocation. Your Answer: 1.5 Correct Answer: 3 Feedback: Difficulty: HardPage: 624 Question 2 True/False 0 of 1 point(s) Historically, most international businesses have been more concerned with management development than with training. Your Answer: true Correct Answer: false Feedback: Difficulty: MediumPage: 628 Question 3 Multiple Choice 0 of 1 point(s) “Cultural Myopia” refers to the firm's failure to Your Answer: adapt to certain ethnocentric cultures through the expatriate. Correct Answer: understand host-country cultural differences that require different approaches to marketing and management. Feedback: Difficulty: HardPage: 622 Question 4 Multiple Choice 0 of 1 point(s) Which of the following international strategies is most compatible with a polycentric staffing policy? Your Answer: International strategy Correct Answer: Multidomestic strategy Feedback: Difficulty: MediumPage: 623 Question 5 True/False 1 of 1 point(s) Training is a much broader concept than management development. Your Answer: false Correct Answer: false Feedback: Difficulty: MediumPage: 628 Question 6 Multiple Choice 0 of 1 point(s) The type of training that is aimed at helping an expatriate manager and his or her family ease them into day-to-day life in the host country is called Your Answer: cognitive training. Correct Answer: practical training. Feedback: Difficulty: EasyPage: 629 Question 7 Multiple Choice 0 of 1 point(s) _______ is a subset of expatriates who are citizens of a foreign country working in the home country of their multinational employer. Your Answer: Immigrants Correct Answer: Inpatriates Feedback: Difficulty: MediumPage: 623 Question 8 Multiple Choice 0 of 1 point(s) Multidomestic firms try to create value by emphasizing Your Answer: ethnocentrism. Correct Answer: local responsiveness. Feedback: Difficulty: HardPage: 619 Question 9 True/False 0 of 1 point(s) Staffing policy can be a tool for developing and promoting corporate culture. Your Answer: false Correct Answer: true Feedback: Difficulty: MediumPage: 620 Question 10 Multiple Choice 0 of 1 point(s) R.L. TUNG identified all of the following as reasons for expatriate failure among U.S. expatriate managers except Your Answer: inability of spouse to adjust. Correct Answer: poor working conditions overseas. Feedback: Difficulty: MediumPage: 624-625