Duke Rohe (713) 460 3601 mailto:drohe@pdq.net
Sharing Knowledge
Most organization are not short on think-power from their employees, they are simply short on the tools to make improvement happen and an environment to stimulate this type thinking. This is an offer to share a decade of electronic tools developed by one fellow trying to rid hospitals of waste. The files are a collection of over 150 ready-to-use ‘tools’ that have helped improve performance in a variety of projects. They borrow from a myriad of sources and can help an organization’s change effort be faster and more effective. Some are advanced and others fundamental so their benefit will fit a wide range of users.
These tools are the simply starter-fluid to begin the grass fires of improvement in your area. Some are for reducing cycle time, facilitating teams, error analysis, installing successful business change, you name it. For greatest results pull together a group of “change masters”, those wanting to make a difference in the organization, and provide them the understanding on how to use these tools. Load the tools on a common server for easy access and update. The broader the involvement, the deeper and more sustained the gain.
Are the tools useful in non-healthcare settings? Improvement is not a respecter of
industry. Most the tools were modified
from sources outside healthcare anyway.
To get the tools
These files are free to use, copy and you are encouraged to share them with others. A tool not shared is wasted. If you want a set of tools sent to you, email a request to mailto:drohe@pdq.net with your mailing address. I’ll make a copy on diskettes (around 14 meg) and send them your way… There will be request for $25 to cover the handling/copying/mailing pain. If you have tools that might benefit others, email a copy of it to Duke Rohe at mailto:drohe@pdq.net.
The tools are meant to be self-explanatory, however if your Houston organization would like a brief presentation of how to use the tools, call Duke at (713) 460 3601 and we’ll see what arrangements can be made. If you want a more comprehensive understanding of the tools, improvement techniques that not reducible to a tool, or ways to spread an improvement mindset more rapidly, Duke can provide a workshop.
Knowledge Management
The files are organized such that they can be readily accessed, shared and added to. They would be most effectively used if they were placed on a shared server so they could be accessed by anyone making improvement. The one accessing it can simply open the file, and then save it under another name on a personal drive. Remember these files are just for starters -- your organization should develop new and better ones. To add to the “tool chest”, file your newly created tool in a given folder (or make a more appropriate one) and update the index with the file name and title. There is a “new stuff” folder, which is for newly crated tools that may be candidates for maintaining. The new tools should remain there for a period (suggest a month) for review. Each month the new tools should be evaluated for benefit and transferred to the appropriate file. There is a “red tag” file is for tools that have don’t have a natural home (folder) or their shareable use has not yet been validated. These can be reviewed periodically for benefit and filed or discarded. The design here is to have a growing tool set that is collectively added to and groomed over time to keep it fresh and readily accessible. Be sure to have a contact name of the creator of the tool should instruction on how to use the tools is needed.
Special Tools
Some of the most useful tools are an MS Project and Excel conversion of an awesome Change Methodology that can be displayed as high level or detailed, as you want
Simply drag the Share file into the desired folder.
In Conclusion
This is an individual effort to change the face of healthcare. We can no longer live with waste and stay healthy and productive as an industry. This is a start. Its use and growth is up to you. Wish you well.
Duke Rohe
(713) 460 3601 mailto:drohe@pdq.net
8000 W. Tidwell #1002
Houston, TX 77040
Share/intro
March 18, 2001 Bob Shortle - Shortle
Communications