J. Elizabeth Knorr
5325 Perrier St
New Orleans, LA 70115
Cellular (with Voice Mail): 570-594-7287
e-mail: elizabeth@cobrasound.com

•Greeted patients, answered phones, performed triage, handled sensitive information, updated and filed charts, and contacted and corresponded with specialists, insurance companies, lawyers, pharmacies, and pharmaceutical companies on patients' behalves.
•Screened and coded all bills for patient visits; my performance reduced the percentage of quarterly billing errors by the most dramatic margin in several years.
•Used computer to enter all client information into database system, to keep all files updated, to research various data, and to schedule appointments.
•Recognized and related specific medical terminology and pharmacology.
•Handled money from patients' payments as well as a petty cash account.
•Attended several CE events for medical professionals.

•Assessed and administered treatments for injuries, including taping, providing first aid, practice and game-day duties, and traveling with the team.
•Evaluated, treated, and recorded (in SOAP notes) injuries, vital signs (pulse, blood pressure, respiratory rate, etc.), and treatment activities, and reported the status of injured athletes to coaches and doctors.
•Utilized therapeutic modalities, such as ultrasound, whirlpool, ice, heat, and electrical stimulation.
•Performed and administered targeted massage, stretching, strength conditioning, and other rehabilitative and injury-preventative techniques and exercises.
•Trained and supervised work-study students.

•Greeted patients, answered phones, performed triage, handled sensitive information, updated and filed charts, and contacted and corresponded with specialists, insurance companies, lawyers, pharmacies, and pharmaceutical companies on patients' behalves.
•Screened and coded all bills for patient visits; my performance reduced the percentage of quarterly billing errors by the most dramatic margin in several years.
•Used computer to enter all client information into database system, to keep all files updated, to research various data, and to schedule appointments.
•Recognized and related specific medical terminology and pharmacology.
•Handled money from patients' payments as well as a petty cash account.
•Attended several CE events for medical professionals.

•Performed trainer duties as listed above but working with teams in the Empire Football League.

•Performed all general office duties and kept offices and files organized. This included performing receptionist duties, such as answering phones, transferring calls, greeting clients, scheduling appointments, making copies, and transmitting faxes.
•Completed 66 hours of training in counseling vicitms of domestic violence and/or sexual assault.
•Assisted the Director of Counseling and other staff members wherever needed.
•Completed many forms such as purchase orders, reimbursement forms, service logs, client files, and donation slips.
•Entered client information into database and kept files updated; ran and sent statistics and other reports to state agencies.
•Transcribed letters, meeting minutes, and memos from dictation and/or written notes, handled sensitive and confidential materials, typed various documents from notes and from dictation, designed flyers and memos, and checked all the staff's daily paperwork and reports for errors.
•Developed training materials and trained new personnel, interns, work-study students, and volunteers.
•Counseled clients concerning issues in domestic violence and sexual assault; advocated for clients in various settings, including in medical facilities and in court.
•Organized assorted in-service activities, meetings, training sessions, and staff/client events as well as conducted meetings and gave presentations.
•Picked up and filtered all interoffice and outside mail and correspondence.
•Supervised shelter activities.

•Ran audio/visual equipment with karaoke laser discs, CD's, and computer -- both in house and out of house.
•Performed all duties in the restaurant wherever needed, whenever needed: bartender, hostess, food prep, food expeditor, grill cook, waitress, etc.
•Programmed and maintained the POS SilverWare software.

•Received award for Academic Honors and earned ROTC scholarship.
•Performed duties of Squadron Commander in charge of 55 cadets.
•Completed assignment as Flight Standardization Officer ensuring that 27 cadets were all standardized among each other and with the other flights in the encampment; routinely acted as liaison between my flight and the staff Standardization Officer.
•Wrote articles on current events as Information Specialist.

•Assisted customers in sales and customer service issues.
•Set up and maintained department and displays.
•Consistently achieved sale goals.

•Supervised weight room activities and maintained facilities.
•Distributed & maintained rental equipment.
•Created and assisted individuals with workout programs.