| In
                        March, 1989 I took over as Chief of the
                        User Services Branch in the Division of
                        User Services. This was to be one of the
                        most challenging periods of my life. At
                        the end of that year, my staff had this
                        plaque made for me, and it remains one of
                        the most touching and important awards I
                        have every received. | 
                     
                 
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                ELIZABETH
                VANDERPUTTEN 
                CONGRATULATIONS
                 
                 
                ON A  
                 
                SUCCESSFUL YEAR  
                 
                1989-1990  
                DQAMS 
                 
                 
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