Exploring the Learner’s World: Critical Incident Methodology

Norzaini Azman
Halimah Harun
Faculty of Education
Universiti Kebangsaan Malaysia
Bangi, Selangor

Date: 26 October 2001
Time: 10.30-11.00

Critical Incident tools are data collection instruments that can reveal the worldview and experiences of the learners who write them. The methodology is drawn from the phenomenological research tradition. Brookfield (1990) describes critical incidents as situations or events that are vividly remembered and hold special significance for the writer. Using Brookfields’s recommendations, the authors have developed a successful critical incident tool that has allowed us to gain a richer understanding of student teachers’ issues, needs and concerns. This paper will describe the tool in detail, and discuss the value of the technique in general.