MDI Westgate Finance People are Incompetent
Westgate Timeshare Resort Issues
Date of Incident: 10/16/2005
Hello Lisa, I can't believe that I came across your site. I am having such a terrible time with them that I have fought continuously with them. The funny thing is that, I was just making payments for 2 years to have a week away, and I have had nothing but DISTRESS. What had happened is that, my husband took very ill, I fell 2 payments behind. In March 2005, I called and gave them 3 payments, 2 to catch up & 1 ahead. Well they put it towards principle, " I would not have principle, I am just renting a week, from that time on, I took EVERY persons name that I had spoke with, now late fees are building up, etc. You can imagine. I finally told a supervisor that they hire Incompetant people, and in order to have a good business they should check employees out before things like this happens, Well the supervisor got very HOSTILE with me, and said it will go into collections, I told her to go ahead I didn't care, Who could enjoy a vaction at a place that was so hidius.Three more months have gone by, it is now October 2005, since my husband is really looking forward to a vaction after a terrible illness, he said pay them, it is now $454.09 due up to date, so I did, I am now waiting to see if I get my confirmation # for our week in April 2006, If I do not get it on Monday, I will let you know, because now that I am paid, I really wonder if I am going to get my week afterall.
The one thing I thought was funny is that, I have to wait 5 days for a confirmation #.
Thanks for listening, I know I was heard this time.
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