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WEEK 14: DIRECTING: HUMAN RELATIONSHIPS Sections: Relationship | Transactional Analysis | Ego States | Teamwork | Communication Definition. There are two types of relationship. A Functional Relationship or vertical relationship, is more like a superior to a subordinate, and the other, the most important one, is human relationship, or horizontal relationship, which is a peer-to-peer or person to another person. Spheres. 1. Intra-Relations. (me - myself), which includes conscience and personal truth. 2. Inter-Relations. (me - others). An individual to another individual. 3. Extra-Relations. (me - community). An individual to a group of individuals. 4. Mega-Relations. (me - God). An individual to a Supreme Being or Deity. Sections: Relationship | Transactional Analysis | Ego States | Teamwork | Communication Basic Life Positions. Thomas Harris expounds on four basic life positions. Here is a synopsis of his book. 0 - 1. I'm Not Okay, You're Okay. There is no initiative. The individual is over-dependent. This is the universal position of infancy. 0 - 0. I'm Not Okay, You're Not Okay. Babying days are over. The phase where frustrations exists, thus the individual can at times be irritable. There is also a disorientation of values. 1 - 0. I'm Okay, You're Not Okay. Person having seconds thoughts. Loopholes, crime -prone. Person experiences comfort being alone. 1 - 1. I'm Okay, You're Okay. There is commonality. Thus verbal decisions are possible. The first three positions are based on feelings. The "Why" of things. The fourth position is based on thought, faith and action. The "Why Not?" of things. Sections: Relationship | Transactional Analysis | Ego States | Teamwork | Communication Ego States. There are three ego states. The Parent or the taught-concept of life, the Adult or the thought-concept of life and the Child or the felt-concept of life.
Clues of Ego States. Parent Ego State. Child Ego State. Adult Ego State. Transactions. Parent-Child : Nursing wife to a sick husband
Between Adult and Child, contaminant is delusions, usually grounded in fear, and hallucinations due to extreme stress thus could lead to rejection, criticism, etc. Sections: Relationship | Transactional Analysis | Ego States | Teamwork | Communications Definition. Teamwork is the presence of spirited cooperation and coordinated effort toward shared goals. Spirited Cooperation includes responsiveness, effectiveness (timing and need-based) and determination. Coordinated Effort includes strong leadership and effective communication. Shared Goals includes awareness, acceptance and commitment. Types of Teams 2. Virtual Teams members talk by computer connected in networks, flying in and out as needed and take turns as leaders. 3. Management Teams managers from various functions like sales and production meet and coordinates work among teams. 4. Quality Circle composed of line workers and supervisors, meet intermittently to air workplace problems. 5. Work Teams do daily work when empowered, it can evolved permanently into self-managed teams, when it can change the order of tasks, and does it own budgets. Factors to Consider Sections: Relationship | Transactional Analysis | Ego States | Teamwork | Communication Definition. Effective Communication is the expression of feeling, ideas, needs, or experience to acquaint, inspire or move other person/s into action. Channels.
Duties of the Receiver. The receiver of the message should: ask questions or clarifications, remove barriers, and STOP TALKING! Barriers of Communication. Barrier is the tendency to evaluate based on personal bias, assumption, beliefs, attitude and experience, aside from technical considerations. 1.Distortion. usually attributed to noise in transmission. 2. Filtering. intentionally sifting the information so that the receiver will look favorably on the message. This is based on the tendency that no one likes to admit mistake or simple transgressions to someone else. 3. Overlooking. when jammed with irrelevant messages, we have the tendency to turn on our personal editing devices to regulate the quality and quantity of communication with regard to sufficiency of information. Types of Communicator. There are five types of communicators: the Blamer talks more about self. The Placator talks more on others and about others. Computer talks more about content. Irrelevant contributes nothing. Congruent is more of an equal communicator. Problems of Communication. 2. Semantic. means how the symbols convey the desired meanings. There are five factors affecting this problem: 3. Effectiveness. The more direct the message, the more effective. Communication problem increases as the size of the form increases. Acceptance of communication is the key to effectiveness, thus broad sense of acceptance, i.e., without agreeing to the entire message, should be avoided. Flow of communications. Much like in relationships, flow of communication can be formal or informal. 2. Informal Flow. Communication flows that has grapevine characteristics. There is also the process of confirmation due to a) the speed of grapevine, b) unofficial function, and c) transient in nature. Factors under this type of flow are: Chains of Grapevine.
1. Single Strand. - A tells B, who tells C, who tells D. Usually, original item of message is distorted when it reaches D. 2. Gossip. - A seeks and tells everyone else. 3. Probability. - A communicates randomly, tells F or D in accordance to probability, and F and D, in turn tell others in the same manner. 4. Cluster. A tells three selected others, perhaps one tells two others and one of the latter tells one other. 5. Star. Factors of Speed of Information. 2. Social Interest - tell people what they want to know rather than what you want them to know. 3. Timing - tell people soon. Functionalization of Communication. 2. Cross-Communication. - The flow of communication for events of general interest is between unlike functions or across functional lines. 3. Group Isolation. Due to geographical separation, work associations, social isolation or organization level (the lower the level, the greater the tendency to be isolated), there is a tendency to be left out of the communication chain, or be on the tail end, i.e., the last to know, or the message was received but transmitted only within a narrow radius. |
Usually when we are adults, most of us are into the Adult Ego state, which is updated, while our Parent and Child ego states are archaic. But during decision-making, we retrieve the recorder information from our Parent and Child ego states, while when we relate to others we usually send and record information to our Parent and Child ego states. We cannot erase the recording but we can turn it off.
Adult-Adult : "What time is it?"
Wife: "Of course, you'll do, stupid!"
