Updated 11-08-1999

The Consumer Product Safety Commission (CPSC), an agency of the Federal Government, develops safety standards to protect the public against injury from consumer products. It helps consumers evaluate product safety, and promotes research into the causes and prevention of product-related injury.

The mission of the CPSC includes setting mandatory consumer product standards, as well as requiring manufactures to report defects in products that could create or pose substantial hazards to the public.

The CPSC also collects injury data related to consumer product injuries, and provides other services related to consumer product protection.

On Monday, November 8, 1999, a formal consumer product safety compaint, was filed with the CPSC pertaining to the Amway Metal Cleaner [see story], and the injury that this Amway product caused to Sherwood C. Ensey, on December 14, 1998. See the CPSC complaint.

If you live in the United States and you have a product safety complaint about Amway Metal Cleaner, or any other Amway product that falls under the guidelines of the CPSC, then this is the place to file that complaint.

The Consumer Product Safety Commission is an importent

U.S. Consumer Product Safety Commission
http://www.cpsc.gov/
http://www.cpsc.gov/talk.html [To file consumer product complaints] [Report Unsafe Products, except: cars and other on-road vehicles, car seat performance in protecting children when riding in on-road vehicles, foods, drugs and medicines, cosmetics, and pesticides.]

Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
(301) 504-0580

Consumer Product Safety Hotline
1-800-638-2772 (toll-free)
1-800-638-8270 (toll-free--TTY)
The toll-free hotline answers inquiries from the public and accepts complaints about hazardous consumer products.

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