BCIT ORGB 2110 Introductory Lab on TEAMS

...60% of teams fail.

Let's start with an examination of what a team is...

Team:

  • common vision and purpose that members help develop
  • members who feel responsible for the team's work
  • senses the value added by the team to the wider organization
  • strives for improvements
  • is future- oriented
  • develops sound internal relationships
  • displays interdependence and trust
  • encourages open and honest communication
  • develops a common understanding of individual roles
  • respects diversity of team members
  • allocates leadership roles to maximize benefits.
The essence of a team is shared commitment...  a team strives for something greater than its members could achieve individually  

The essence of a team is shared commitment. Without shared commitment, groups perform as individuals.

Good teams invest considerable time shaping a purpose and translating that purpose into specific performance goals. Team members also become accountable to their teammates.

The fundamental distinction between teams and other forms of working groups turns on performance. A team strives for something greater than its members could achieve individually.

Team…

...people with complementary skills, committed to a common purpose and approach, who work together effectively and hold themselves mutually accountable

Team Building:

GOALS

  • Goals, Purpose, and Mission

ROLES

  • Roles and Responsibilities
  • Relationships
  • Leadership
  • Skills

PROCESS

  • Communication
  • Problem-Solving and Planning Methods
  • Conflict: How will the team manage disagreements and conflicts?

EVALUATION

  • Progress and Results Measurement
  • Rewards
  • Motivation
  • Celebrations
.  

SELECTING TEAM MEMBERS:

.
  • technical skills
  • team skills
  • availability
  • goals
.  

MEETING LOGISTICS:

.
  • how often
  • equipment & supplies
  • where
  • when
.  

TEAM CHARTER:

…explicit understanding of shared values, and team processes
  • purpose
  • clients
  • ground rules
  • constraints
  • schedule
.  

Team Purpose:

  • short statement of focus
  • defines scope of team’s work
  • accounts for available time and resources
  • inspires
.

Team Purpose example...

To write a report containing recommendations for implementing a training program to train office support personnel in the use of MSAccess in 16 hours.

.

 

Team ground rules:

  • accountability for commitments
  • attendance
  • communication guidelines
  • completion of assignments
  • conflict management processes
  • decision-making processes
  • interpersonal behavior
  • leadership
  • meetings (agenda, minutes, breaks)
  • participation
  • rewards
  • roles and responsibilities
.  

Do NOT schedule a meeting...

if...

  • purpose not defined
  • issue doesn’t affect team
  • alternatives are available (phone, e-mail, etc.)

 

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Last updated: 01/09/05