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Teamwork
Rules!
(I guess that should
really read; "The rules of Teamwork")
(some elements of a good
team charter)
- Focus on team goals.
- Clarify team goals with the client.
- Operationalize goals (state them as clear and specific
objectives).
- Provide the team with information that is specific and
task-related.
- Communication should focus on task and on process, but
not on personalities.
- Participate as fully and as openly as possible.
- Honor and respect the privacy of others.
- Give feedback directly, openly, and in a timely
fashion.
- Operate all meetings with an agenda.
- Use time wisely -- meetings start on time and end
promptly.
- Come to meetings prepared with all the information and
materials that are required.
- Share responsibility for bringing team members, absent
from a meeting, up to date.
- Avoid getting sidetracked.
- Communicate effectively: one person talks at a time
and all others listen with the commitment to understand the speaker's message.
- Avoid personality conflicts.
- Address the process or the issue, not the individual.
- Avoid hidden agendas.
- Acknowledge problems as they arise, and deal with
them.
- Respect different ideas.
- Be supportive, not judgmental of differences.
- Take responsibility for what we can get from this team
experience.
- Rotate responsibilities.
- Get all members involved in cross-functional work.
- Appoint a meeting facilitator.
- Facilitate every member's contribution.
- Encourage one another
- Everyone is expected to help facilitate the meeting
and keep it on track
- Do not accept the first idea; go for the second and
even a third before making a decision.
- Clearly define all action items -- who, when, where,
how.
- Summarize each meeting.
- After each meeting, get agreement on the action items.
- Set the agenda for the next meeting before breaking
up.
- Evaluate each meeting before adjourning.
- Respect all members' feelings.
- Admit to failures.
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