Professional Resume - Ganesan
 
 

 

 

 

 


Summary

 

IT practionnner with strong programming, database and networking knowledge with more than 8 years experience of roles including IT team lead and manager, programmer, system analyst and network support.

 

Ability to analyse and review client requirements to determine suitable, feasible design that meets client needs.

 

Excel in managing multiple projects concurrently with strong detail, problem solving and follow-through capabilities.

 

Demonstrated ability to manage, motivate and build cohesive teams that achieve results.

 

Professional Skills

 

·         Business process analysis

·         System design & implementation

·         Able to lead and be part of a team

·         Excellent testing and troubleshooting skills

·         Highly motived and determined on set objectives and goals

·         Self initiative and constantly seeking to improve

 

Experiences

 

3 years in EPedas Sdn Bhd as IT Manager

·         Spearheaded analysis, planning, design, development and implementation of various Software System for Safeguards Group of companies

·         Involved in setup, implementation and maintenance of Server Farm, Firewall, Email Server and Domain Server

·         Involved in designing network and security solution

 

2 year in Magnus Quest Sdn Bhd join as Senior Excutive (Software Developer) then promoted as IT Team Lead

·         Manage IT needs and requirement of the company, as well managing IT department comprises of Systems Development Unit, System Support Unit and Desktop Publishing Unit.

·         Manage development of in-house ERP/CRM system for the company as a back-end system for Retail Operations and Tele-Order sales

·         Responsible for managing 4 Executive (Programmers) and 2 Non-Executive staff - including hiring, supervising and performance appraisal

 

3 years in Park May Berhad as MIS Executive (Software Developer)

·         Involved in design and development of POS ticketing solution for Plusliner Sdn Bhd

·         As lead programmer, constructed reliable, secure e-commerce Ticketing web-portal (Plusliner.com)

·         Assumed a leading role in Park May Berhad to implement Open Source Software in effort to reduce operational and IT cost

 

Industry knowledge

 

§      Safeguards Cash and Security Services (Treasury Management Systems)

§      Cash-in-Transit Systems

§      Records Management Systems

§      Fleet Management

§      Online Ticketing System (Bus Industry)

§      Biometric Systems

§      Learning Institute Management System

§      Retail / Tele-marking operations

§      Open Source Systems (Linux, FreeBSD)

§      Fortinet Firewall configurations

§      Web Programming (ASP/PHP)

 

Education

§      BSc (Hons) Computing Science, Staffordshire University, UK

§      Diploma In Computer Science, University of Sains Malaysia

 

Achievement

§      Won Best Software Project Award for ONLINE BUS TICKETING SYSTEM – Final Year Project for Diploma in Computer Science

§      Received a STAR Exemplary Reward from Park May Berhad for completion of Park May Route Finder Project far ahead of scheduled timeline

 

Personal Details

 

Full Name          :                   Ganesan Kanavathy

 

Nick Name        :                    'G' - Simple, thats how friends call me...

 

IC No                 :                    xxxxxx-xx-xxxx

 

Address            :                    Please email me for address...

                                               

                                                ,

                                               

 

Mobile    No      :                    +6012 626 0108

 

E-Mail                :                    ganesan@annaiillam.org.my 

 

Date of Birth     :                    15th April, 1980 (28 years old)

 

Place of Birth   :                    Kuantan, Pahang Darul Makmur, Malaysia

 

Citizenship       :                    Malaysian

 

Languages        :                    English, Bahasa Malaysia, Tamil

 

Transport          :                    Posses own transport (Car)

 

Travelling

Experience        :                    Manchester City and London, United Kingdom (Work related)

                                                Singapore (Work related)

                                                Phuket, Thailand (Vacation)

                                                Manila, Philipines (Vacation)

Detailed Work Experience:

 

1.

Company

:

EPedas Sdn Bhd

 

Core Business

:

IT solutions provider for Safeguards Group of Companies

 

Department

:

Information Technology

 

Position

:

IT Manager

 

Year

:

Jan 2005 to-date

 

Work Activities

:

 

 

1.      Involve in managing multiple projects concurrently. Activities peformed are the following:

 

·         Project planning and estimating project cost and resources required

·         Analysing customer requirements

·         Supervise software design and development phases

·         Supervise and involve in Implementation and Deployment

 

2.      Involved in managing development and maintenance of the following projects:

 

·         Cash in Transit System – Role: Team Lead and Systems Analyst

·         Biometrics Attendance System – Role: Team Lead and Implementation

·         Records Management System – Role: Team Lead, Analyst and Support Programmer (Manage and develop system enhancement)

·         Fleet Management – Role: Project Lead and System Analyst

·         Helpdesk/CRM System – Role: Project Lead and System Analyst

·         Treasury System – Role: Project Lead and System Analyst

·         Key Management System – Role: Project Lead and System Analyst

·         Monitoring System for ATM Cash Replishment – Role: Project Lead

·         Learning Institute Management System, Saito College – Project Lead

·         MalaysiaMyDestination.com, Tourism Portal for MATIC - Project Lead

 

3.      Manage Network and Support task for Kejuruteeraan Samudra Timur Berhad to maintain workstations which includes Desktop, Notebook, Windows Support, servers, network, firewall, email and data backup management.

 

4.      Manage Network and Support task for Saito College Sdn Bhd to maintain Student Computer Labs workstations which includes Desktop, Windows Support, Server, network and email.

 

 

 

 

 

 

5.      Job scope at EPedas not limited to Software Project Management but includes Network and System Administration whenever required as follows:

 

·         Installation, Configuration and Maintenance of Windows Server 2003, Domain Server, Group Policy and Security

·         Configure and maintain Firewall – Fortigate 100A

·         Configure File Servers on Windows Server

·         Configure RAID on HP server and install multiple hard disk

·         Configured Gmail email for Corporate reducing cost of maintaining private emails servers

·         Highly responsible for server maintenance, data backups and ensure server and systems uptime 24/7

·         Support programmer to maintenance Records Management and Fleet Management System

·         Troubleshoot computer hardware and software problems when required

·         Purchasing of Computers and IT equipments, aliasing with Suppliers

·         Perform software debugging on ASP and PHP softwares when required

·         Configure Web servers like Apache and Internet Information Server (IIS)

·         Install and configure Linux Servers to run PHP software on Apache Web Server as Fleet Management System and Treasury System

·         Conduct interviews for hiring of Programmers, Network engineers and support

·         Invlove in Pre-Sales activities to perform Systems Demonstration for Records Management and Fleet Management company

·         Configure Streamyx Router, Wireless Router and Print Servers

·         Configured Alternate SMTP server for GMail

 

6.      Involve in setup of Server Farm for Safeguards. This involves:

·         Analysing Safeguards network security threats

  • Suggest and design solution to protect the servers from undesirable and malicious application traffic and protocols.

·         Implemented secure Server Farm which includes setup of:

o        FreeBSD firewall

o        DMZ zone to protect from internal hacking

o        Intrusion Detection System

o        Security policies for application (SSL connection, hashed passwords, strong password policies, etc)

 

7.      Assist Records Management sub-division in pre-sales activities for system demo.

 

2.

Company

:

Magnus Quest Sdn Bhd

 

Core Business

:

Retail / Tele-marking

 

Department

:

ERP Division

 

Position

:

Senior Executive then Promoted as IT Team Lead

 

Year

:

Aug 2003 to Dec 2004

 

Work Activities

:

 

 

1.      Manage Magnus Quest division which consists of 3 units : development unit, support unit and web & desktop publishing unit.

 

2.      Manage maintainance and development of ERP/CRM solution (web based) for Magnus Quest (M) Sdn. Bhd (subsidary of Safeguards Corp). Modules includes:

·         Order Management System (OMS)

·         Customer Relationship Management (CRM)

·         Retail Management (RM)

·         Warehouse Management (WMS)

 

3.      Involved in designing systems security and disaster revovery policies for Magnus Quest which includes the implementation of the following:

·         firewall (inbound and outbound) & DMZ (for production servers)

·         network intrution detection (IDS)

·         auto backup of all production and test servers onside (to DVD & backup servers)

·         auto backup to offsite servers via a secure tunnel connection

·         security policies for the ERP application (SSL connection, hashed passwords, strong password policies, etc)

 

4.      Recommending hardware specifications for new PCs, servers, and networking equipment; management of software licensing; and providing helpdesk and troubleshooting support for end users.

 

5.      Developed Helpdesk system for the Support Unit to manage daily support issues - Programming Skill set used: PHP, SQL, with Postgresql Database

 

6.      Managed to restore and retrive data from Postgresql database server where "OS crashed" due to power outages. Thus implemented redundancy plan for critical application servers.

 

7.      Highly responsible to ensure all critical systems and servers are active 24/7.

 

 

 

3.

Company

:

Park May Berhad

 

Core Business

:

Bus Transportation

 

Department

:

MIS

 

Position

:

MIS Executive (Programmer)

 

Year

:

April 2000 to-May 2003

 

Work Activities

:

 

 

1.      Developed ticket selling system (POS) for NiCE and Plusliner coaches. The system is currently in use with approximately 800 to 1200 real-time transactions a day with counters located at various places around Malaysia and Singapore connected to central database in KL.

 

2.      Constructed reliable, secure e-commerce site resulting in ticket sales increase. An extension of Plusliner Ticketing System (POS).

 

·         Planned and designed the web architecture for the website.

·         Other than reservation, the website features Plusliner Loyalty Membership program which enables customer to collect points to be redeemed with travel vouchers.

·         These e-commerce site have been integrated with Maybank2u.com for online Payment gateway.

 

3.      Received STAR Award from Park May Berhad for exemplary performance and successful completion of Cityliner Route Finder project far ahead from scheduled time frame and with extra functionality to support online user to view Routes, Fares and Suggestion to which bus to take for a destination.

 

4.      Developed Discipline Management System (DiMS) to assist Industrial Relations Unit in managing information related to disciplinary cases (i.e. drivers misconduct, pilferage).

 

5.      Assumed leading role in my current company (Park May Berhad) in implementing Open Source Software in effort to reduce operational and IT cost through the application of OSS technologies. Successfully implementation were Linux File Server (SAMBA), Linux Mail Server (Sendmail) and Linux Web Server (Apache & JRun).

 

4.

Company

:

Stamford Regent School of Economics

 

Department

:

Faculty of Computer Science

 

Position

:

Lab Assistant Cum Tutor (Part-time)

 

Year

:

Jan 1999 to Apr 2000

 

 

 

 

 

 

 

 

 

 

Work Activities

:

1.      Performed troubleshooting of computers and peripheral equipment, identifying problems and providing solutions.

 

2.      Tutoring Basic Computer Application (MS Word, MS Powerpoint and Macromedia Director).

 

3.      Networking: Set up local area networks for classroom projects.

·         Configured a multi-computer local area network using Windows 98 for class project.

·         Managed file systems, storage devices, network servers and workstations

 

Personal Awards and Achivements

 

Year
Award/Achivement

2000

Won the Best Software Project Award in Stamford Inter College Project Competition in Year 2000 for development of Online Bus Ticketing System – Interviewed and Published in Star-Intech on March 7 2000.

 

2002

Received a STAR Exemplary Reward from Park May Berhad for completion of Park May Route Finder Project far ahead of scheduled timeline.

 

2003

Elected and appointed by Annai illam (Home for needy childrens) as Secretary for the organisation to serve the underprivileged children from rural areas.

 

2004

Promoted to IT Manager position in Magnus Quest Sdn Bhd for exemplary performance. (Joined the company as Senior Systems Executive)

 

2004

Entrusted by Satya Sai Organisation to setup Computer Lab for needy and underprivileged children around Bangsar. This project have benefited hundreds of children in learning computer till to-date.

 

2005

Travel to Manchester, UK. Entrusted by company (Magnus Quest) to design and implement complete network infrastructure for a partner company in UK.

 

2006

Entrusted as one of the key member for planning and implementation of Information Nerve Center (INC) project which will be one-stop information center for entire Safeguards operations. (still in-progress, invloves development and integration of various system and sub-systems)

 

 

Education

 

TERTIARY

Year

Institute

Academic Achivements

 

2001 – 2003

 

 

Asia Pacific Institute of Information Technology

 

 

BSc in Computing Science with Honours awarded by Staffordshire University (UK)

 

 

May 1998 - 2000

 

 

Stamford Regent School of Economics

 

Diploma in Computer Science awarded by University Sains Malaysia

 

 

SECONDARY

Year

School

Academic Achivements

 

1992 to 1997

 

Sekolah Menengah

Tanah Putih, Kuantan, Pahang Darul Makmur

 

Sijil Pelajaran Malaysia(SPM) Grade 1

 

Penilaian Menengah Rendah(PMR)

 
Clubs and Society Memberships

 

Non-Profit Organisations

 

Year
Club/Society

Position Held

2003 to-date

 

Annai illam (Home for needy children)

Secretary

2004 - 2005

 

Satya Sai Organisation – Computer Lab Project

Project Coordinator / Tutor

 

Clubs at workplace

 

Year
 Company
Club

Position Held

2006 to-date

 

Safeguards Corporation Berhad

 

Sports Club

  - Badminton

 

Member

 

S.M. Tanah Putih Secondary School

 

Year
Club/Society

Position Held

1996

 

Tamil Language Society

Committee Member

1997

 

Tamil Language Society

Secretary

1997

St. John Ambulance

Committee Member

 

 

 

Referees

 

Madhu Mani

Integration Analyst

DHL Information Technology Service Center (ITSC), Cyberjaya

(formerly Senior Manager in EPedas Sdn Bhd) 
Mobile :+65 9322 9083
E-mail : madhu.mani@dhl.com

 

Leonard Woon

Group Finance and HR Manager

Safeguards Corporation Berhad

Mobile    :+ 60 12 623 8008 / 019 650 1396
E-mail     : leonard@safeguards.com.my

Chandrasekaran, PJK, MIPR

Founder / President

Annai illam Welfare Society

Mobile    : +60 16 201 1376
E-mail     : scm@sdc.com.my

 

Surash Madhavan

Operations Manager

Records Management, Safeguards 
Mobile    :+ 60 12 298 0647
E-mail     : surash@safeguards.com.my  

 

Tan Khoon Wooi 

(formerly Senior Executive, Corporate Affairs  in Park May Berhad)

Mobile    :+60 12 578 3512

 

Adely Ariffin

(formerly Head of MIS in Park May Berhad) 

Mobile    :+60 17 333 6113