PSYC 321    notes    Dr. Laugel

 

Ch 12:  Groups and Individuals

 

Group:  define:  perceived bond with others.    Awareness of group as a coherent entity:   entiativity. 

in groups with entiativity, members interact, group seen as important, share goals among members, view similarity among members

 

Aspects of groups:

Roles eg Zimbardo's prison study

have status hierchies; status confers resource access

norms

cohesiveness; role of cognitive dissonance 

 

Groups:  benefits to members.  Status of group  is important if the group's members are motivated by self-enhancement; might involve self-transcendence if the group is not of high status

Groups:  costs to members:   restrict freedom by norms, etc; require time, resources eg dues; necessity to go along if you may not agree (or, alternatively, leave the group or start a new one if disagreement is strong)

 

Presence of others (ie, the  presence of a group) can affect behavior, beyond just following norms:    two examples are  :

performing, and lost in a crowd

 

performing:    social facilitation (Zajonc)  drive theory (role of dominant response, well-learned etc).  Social facilitation can enhance or reduce the goodness of performance  (how much error is made)

 

even cockroaches!   

 

two competing theories of  social facilitation:  drive and distraction.   distraction (cognitive) may influence drive (arousal), which causes the effect

 

Lost in a crowd:   social loafing and deindividuation

 

Social loafing; hand clapping etc          not in collectivist cultures.

overcoming it:   be observed; increase commitments; increase task value; view my contribution as unique

 

deindividuation:  lowered self-awareness, heightened social identity as part of the group; group norms override personal ideas.  Mirror studies;

may be involved with higher levels of aggression, including  real-life evidence

 

Coordination in groups:    cooperation or conflict ?

cooperation:  social dilemmas (eg prisoner's) :   mixed motives:  mine and the grp's

cooperation affected by :    1)reciprocity (even non-humans, "reciprocal altruism";  territorial birds sharing carrion)

2) personal factors (people can be cooperative, individualistic, competitive) 

 3)  communication (more communication   --> more cooperation)

 

Conflict:   due to incompatible interests among group members; incompatible interest sometimes leads to conflict but not always

 

When does conflict erupt?   --role of attributions (I believe he thwarted me);   -- faulty communication (feeling insulted by destructive criticism);  -- view myself as more logical than others;   -- personality traits, eg Type A, more conflict-prone (aggressive under pressure, etc)

 

conflict resolution techniques:  

 

bargaining (involved concessions and offers); several strategies are geared toward convincing another person to lower his or her goals  (eg, make you think I will suffer if I do this just for you, but I  will do it anyhow ....)

how to approach bargaining:   there are several perspectives:   for example, view the bargaining as win/lose  (only  one of us can benefit), or win/win  (maybe we can works  something out so we may both come out ahead).

another conflict resolution strategy uses superordinate goals

 

Perception of group fairness, associated with three types of justice in groups:    distributive justice (perceive equity in distributions of rewards, they should be contribution-based to be perceived  as just);

procedural justice:   focuses on the procedures for redressing greivances, distribution of rewards etc.; “how things are done”

transactional justice: exposure to logic behind distribution of rewards, are bad outcomes explained well, do I feel well-treated, is communication effectively carried out,  etc

 

Affect (how I feel about outcomes) can affect how much I attend to those three types of justice.   feel good about an outcome, more likely to perceive fairness and to disregard the three types of  justice

rely on mood more when info about the three types of justice isn't available

aware of my status, leads me to consider procedural justice in the group

 

how  to react to unfairness:  calibrate (measure; decrease) output to the group; type of unfairness perceived can influence how we react; even equity theory in close interpersonal relationships, so these principles  can apply even to marriages, friendships,  etc.

 

perceive problems in procedural or transactional justice, reactions might be covert:   theft from company etc

 

Group decision making:   members contribute inputs for an outcome

sometimes decisions are difficult:  hung juries etc 

decision schemas:     majority wins, truth-wins, first-shift rule, unanimity required

 

Groupthink  "group can't be wrong", failure to consider alternatives 

Famous groupthink examples incl Vietnam escalation; Iraq

two important factors:   cohesiveness, in which  emergent norms may be perceived as inarguable; also, rejection of external inputs to decision-making, ignoring possible important sources of information

first shift rule; and, outrageous suggestions become less outrageous (mere  exposure?) 

 

Biased processing:  selective use of info.  concept of "intuitive lawyers" instead of "intuitive scientists"  (seek info to support/push agenda/decision instead of the reverse)

 

How to make better decisions:    encourage dissent:   devil's advocate; authentic dissent (have heterogeneous grps); "sleep on it" (delay decisions)

 

Addendum:   Social psychology applications in everyday life, Appendix A:  Legal System and Health Psychology

 

Legal system:   Justice isn't really blind; is influenced by the people in it (defendants, juries, etc).  

Pitfalls in police interrogations:  are police info seekers, or are  they adversaries with a preset agenda?   

Biases:  if suspects are confused, stressed, might affect accuracy of suspects’ memory

 

If videotape interrogations, should show both the interrogator and the person being interrogated; if suspect alone is shown, the suspect's behavior is seen as more "voluntary"; persuasion might be hidden from the viewer

several sources of inaccurate info from suspects or witnesses:   1) uncertainty of memory,    2)  an expectation that they know an answer, and  3) trust in the questioner:  these three can lead to inaccurate memories even if the person being interrogated is sincere

 

Compliance techniques by interrogators:  ingratiation; "I can help you if you cooperate"

research evidence that people can eventually come to believe an incorrect confession

Media coverage effects:    internal attributions by viewers (associate actor with act); primacy effect, defendants seen in handcuffs etc;   a “guilt schema”;  pretrial, more publicity, more assumption of guilt by viewers; desirable to prohibit pretrial publicity or during trial publicity?

Eyewitnesses influenced by leading questions; mistaken identity (memory made less accurate by emotions, eg by victims of violence etc)

memory construction, uses general aspects of situations to remember more than what actually occurred

Asked to imagine events, people gradually believe they actually happened (eg childhood memories)  false memories can be induced

 

traumatic event memory:  not reliable. 

Increase accuracy in legal system:  view lineups as social psychological experiments:  with

-- Experimenter (officer conducting)

-- witnesses are participants in the study

-- suspect is stimulus; an identification of a  suspect is  à

-- response data;

-- other factors (other suspects, etc) are the research design. 

 

In  this view, police test hypotheses, and results are viewed probabilistically

-- control grp:  have witness view a fake lineup first;  and, "blind" experimenters

 

Trials:  in US not fact-finding; is adversarial system.  Jury selection is biased by pre-selection interviews with lawyers

use of leading questions on X-exam;  "just disregard" testimony (when a jury  is told to “disregard what you have just heard”, not psychologically possible;  there are uncontrollable sleeper effects, emotional material stays on, and these factors  can influence subsequent cognitive processing eg info about a crime c/w suspect

 

Defendant characteristics:  Afro-Americans more convictions; role of physical attractiveness, being female, high $$ status

females more likely than males to convict in cases of rape, child abuse

biases in jurors:  confirmation biases (info consistent with original view is processed more deeply, in juror's mind) 

personality characteristics:  authoritarianism for example

 

Social Psychology and health:

 

link between behavior (lifestyle) and health

similarity in biochemistry in immune, nervous systems  (immune structures have receptors for glucocorticoids, etc) therefore CNS and immune systems interact (stress). 

More stress, less effective immune function; chronic stress reduces lymphocytes (wbc in immune system)

Genetics:  African heritage, larger stress reaction?

coping w/stress:    1) replace negative emotions  (ok for acute stress); 2) change the situation (the stressor) also known as problem-focused coping;

3) role of social support.  Have a pet; bad social effects of lack of support system; benefits of being supportive

 

Gender differences in coping with stress:   males, more avoidance/withdrawal;  females,  more variety of coping strategies, more verbalizing, more seeking of support

these differences might be related to gender roles, with females being more involved in social and support systems; and, women view stress as more severe than men do

 

Aspects of the person that  affect coping with stress: 

Anger (Type A) and hostility -- heart disease

 

perfectionism, especially the type that is self-critical, excessively concerned with other's criticisms; have worse health; not seek support

 

socioeconomic status also has a role; more $$ better health, not sure why, maybe more health-related info available (beyond just "ability to pay")

 

Healthy lifestyles are c/w behavior (actually, they are made of behavior), but genetics also has a role

 

positive view of aging, decreases mortality;  Asian view of growing old

 

Suggestions:  Avoid harmful things like alcohol and tobacco

65% obesity in US adults; why?  

genetics,

sizes of food portions is increasing,

people don't walk much,

high-calorie foods are widely promoted,

social norms view overweight as normal

 

healthy behaviors in this regard:   eat only when hungry (not  out of habit  or  because everyone else is), eat low-cal, more exercise, drink water when eating not junk colas, stay unstressed, stay away from fad dieting

 

--end