Please note that the this Bank is
installing new "Drive-thru" cash point machines, customers will be able
to withdraw cash without leaving their vehicles.
To enable users to use this new facility the
following procedures have been drawn up.
Please read the procedure that applies to
your own circumstances (i.e. MALE or FEMALE) and remember them for
when you use the machine for the first time.

MALE PROCEDURE

1 Drive up to the cash machine.

2 Wind down your car window.

3 Insert card into machine and enter PIN.

4 Enter amount of cash required and withdraw.

5 Retrieve card, cash and receipt

6 Wind up window

7 Drive off

FEMALE PROCEDURE

1 Drive up to cash machine

2 Reverse back the required amount to align
car window to machine

3 Re-start the stalled engine

4 Wind down the window

5 Locate handbag, remove all contents on to
passenger seat to locate card.

6 Turn the radio down

7 Attempt to insert card into machine

8 Open car door to allow easier access to
machine due to its excessive distance from the car

9 Insert card

10 Re-insert card the right way up

11 Re-enter handbag to find diary with your
PIN written on the inside back page.

12 Enter PIN.

13 Press cancel and re-enter correct PIN.

14 Enter amount of cash required

15 Check make-up in rear view mirror

16 Retrieve cash and receipt

17 Empty handbag again to locate purse and place cash inside

18 Place receipt handbag and disregard location

19 Check make-up again

20 Drive forward 2 meters and stop

21 Reverse back to cash machine

22 Retrieve card

23 Re-empty hand bag, locate card holder, and place card into
the slot provided

24 Restart stalled engine and drive off

25 Drive for 2 to 3 kilometers

26 Release handbrake