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caf_fiene_freak@lemonyfresh.com |
Shane Gould
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Objective |
An IT position where I can get the experience behind my degree. |
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Education |
4/2004-Present Remington § A.A. Computer Information Systems § Honor Student § Good attendance, Student of the month, Dean’s list. |
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Skills |
Operating Systems—Windows 98, 2000, XP, 2000 advanced server, ME. |
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Software--Microsoft Office 97, 98, 2000, XP Internet Explorer, HTML, JavaScript, Outlook Express, MS access, Photoshop 7, Visual C++ |
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Other Technologies--Cabling, TCP/IP, DHCP, DNS, LAN/WAN, fundamentals |
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Personal--Hard working, always on time, Professional, Customer Care, Management Oriented, Willing to learn something new |
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Job Experience |
9/1999-Present Uhaul Sales & Reservations National Sales Agent § Take reservations for Uhaul customers. § Cross trained in Corporate, Call Back, and Field Support departments. § Made over $30,000 in bonuses in past years, made Top Sales agent and 100% passing and qualifying for monitor calls. § Promoted 2 times in first six months and make 20 – 30 reservations a day § Regularly in the Top 20 agents in Reservations § Made $20,000 in bonus for a 2 year period and 100 truck club in a weeks time § Training new agents, handling 40+ hours of work on top of school. |
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3/1999 - 8/1999 Alliant Food Services Order Selector § Build 20 – 30 pallets of product a night to be ship to customers around the state. § Clean up isles at end of night. § Place all equipment such as jacks back in line for recharging. |
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9/1998 - 3/1999 Steamboat Truck washer/ Crew leader § Brush and wash around 20 tractor trailers a day and 200 on weekends. § Lead a crew of 3 to 4 people to multiple sites for washing, acid washing, and degreasing jobs. § Write tickets for customer billing. § Promoted to Crew leader within the first 3 months of starting |
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6/1997 - 4/1998 MCI Sales Representative § Made outbound calls to hopeful customers. § Offered bonus miles for signing up. § Offered multiple different calling plans 9/1993 - 5/1997 Safeway Carry Out § Bag groceries and offer assistance to a customer’s car. § Face dairy products § Bring in carts . |
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Accomplishments |
Played varsity football as a sophomore. Perfect attendance 3 years in high school. Taught myself more computer related things than I ever thought I would know. Juggle a job while attending school. |
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Awards |
Honor Student, Good attendance, Student of the Quarter, Dean’s list, customer care, Tops 20 sales, trainer, 100 truck club, Customer care awards |