WHY AMERICANS SHOULD NEVER BE LET OUT OF THEIR COUNTRY - > > > > Actual comments from US travel agents...... > > > > > > > I had someone ask for an aisle seat so that their hair wouldn't get > > > messed up by being near the window. > > > > > > > A client called in inquiring about a package to Hawaii. After going over > > > all the cost info, she asked, "Would it be cheaper to fly to California > > > and then take the train to Hawaii?" > > > > > > > I got a call from a woman who wanted to go to Capetown. I started to > > > explain the length of the flight and the passport information when she > > > interrupted me with "I'm not trying to make you look stupid, but Capetown > > > is in Massachusetts." Without trying to make her look like the stupid one, > > > I calmly explained, "Capecod is in Massachusetts, Capetown is in Africa." > > > Her response ... click. > > > > > > > A man called, furious about a Florida package we did. I asked what was > > > wrong with the vacation in Orlando. He said he was expecting an ocean-view > > > room! I tried to explain that is not possible, since Orlando is in the middle > > > of the state. He replied, "Don't lie to me. I looked on the map and > > Florida is a very thin state." > > > > > > > I got a call from a man who asked, "Is it possible to see England from > > > Canada?" I said, "No." He said, "But they look so close on the map." > > > > > > > > Another man called and asked if he could rent a car in Dallas. When I > > > pulled up the reservation, I noticed he had a 1-hour lay-over in Dallas. > > > When I asked him why he wanted to rent a car, he said, "I heard Dallas > > > was a big airport, and I need a car to drive between the gates to save time." > > > > > > > > A nice lady just called. She needed to know how it was possible that her > > > flight from Detroit left at 8:20am and got into Chicago at 8:33am. I tried > > > to explain that Michigan was an hour ahead of Illinois, but she could not > > > understand the concept of time zones. Finally I told her the plane went > > > very fast, and she bought that! > > > > > > > > A woman called and asked, "Do airlines put your physical description on > > > your bag so they know who's luggage belongs to who?" > > > I said, "No, why do you ask?" She replied, "Well, when I checked in with the > > > airline, they put a tag on my luggage that said FAT, and I'm overweight, is there > > > any connection?" After putting her on hold for a minute while Ilooked > > into it (I was actually laughing) I came back and explained the city code for Fresno is > > > FAT, and that the airline was just putting a destination tag on her luggage. > > > > > > > > I just got off the phone with a man who asked, "How do I know which > > > plane to get on?" I asked him what exactly he meant, which he replied, > > "I was told my flight number is 823, but none of these darn planes have numbers on them." > > > > > > > > A woman called and said, "I need to fly to Pepsi-cola on one of those > > > computer planes." I asked if she meant to fly to Pensacola on a commuter > > > plane. She said, "Yeah, whatever." > > > > > > > > A business man called and had a question about the documents he needed > > > in order to fly to China. After a lengthy discussion about passports, I > > > reminded him he needed a visa. "Oh no I won't, I've been to China many > > > times and never had to have one of those." I double checked and sure > > enough, his stay required a visa. When I told him this he said, "Look, I've been to > > > China four times and every time they have accepted my American Express." > > > > > > > > A woman called to make reservations, "I want to go from Chicago to > > > Hippopotamus, New York" The agent was at a loss for words. Finally, the > > agent said,: "Are you sure that's the name of the town?" > > > "Yes, what flights do you have?" replied the customer. > > > After some searching, the agent came back with, "I'm sorry, ma'am, I've > > > looked up every airport code in the country and can't find a Hippopotamus > > > anywhere." The customer retorted, "Oh don't be silly. Everyone knows where it is. > > > Check your map!" The agent scoured a map of the state of New York and > > finally offered, > > > "You don't mean Buffalo, do you?" > > > > "That's it! I knew it was a big animal!" |