2768 El Camano St
Camano Island, WA 98282
360-387-4998
Objective: Well-organized and efficient.
Skilled with computer systems and software.
Skilled at encouraging others and developing rapport.
Self-motivated and assertive.
Quickly learn procedures and methods.
Dependable - can work without supervision.
Experience:
AT&T Wireless Redmond, WA
Associated Business Analyst 8/2003 to 10/2004
· Was instrumental in testing, troubleshooting and
implementation of Evolve systems.
· Prepared and issued instructions concerning the
generation, completion and distribution of
reports.
· Followed new or revised practices, procedures and
policies of reports management.
· Reporting and Analysis:
· Evolve Assistance and Adoption: Providing
customer service for users to adopt new tools to
use on there own.
· Forecast Spreadsheets: Spreadsheets that can be
updated at a moments notice to keep forecasts in
line with actual numbers.
· FTE Labor Cap: Run twice monthly for all cost
centers in MMS Operations.
· Techdevfi: Responsible for all requests coming
through Techdevfi, making sure requests are
completed on time and on schedule.
· Evolve Testing: Helping everyone on the team
gain a strong understanding of Evolve 7.0 .
· Resource Spreadsheets : Update spreadsheets do to
changes as well as within Evolve.
· Evolve Data Entry: Adding new people, projects,
ect. and maintaining in Evolve.
· Supplier Contact (Invoicing): Completing
invoicing in a timely fashion.
· Finance POC: Maintain a strong relationship and
good communication with the finance team.
· General Admin.: Logins, badging and solar
administration
WPAS Seattle, Wa.
Billing Entry Nov. 2002 to June 2003
Screened and entered medical claims into system for
payment.
Sonus Portland, Or.
Medical Billing October 2001 to June 2002
Medical billing
data entry
Misc. Office support
All via tele-commuting.
reported to office once every two weeks or as needed
for meetings
Dixon Resource Net Sparks, NV
Sales Assistant/Customer Service 1996 to 1997
Responsible for receiving indirect orders, processed
returns and credits and managed back orders.
Prepared and processed quotes.
Did order entry, order tracking and report
distribution.
Handled daily deposits and assisted with inventory.
Made travel arrangements.
Attorney Larry McNabney Reno, NV
Legal Assistant 1995 to 1996
Opened new client files,wrote letters, prepared
demands and any other office work as required.
Utilized a dictaphone.
Dr. Coutsoftidies Orange, CA
Front Office Manager 1994 to 1995
Handled all patient scheduling, insurance
verifications, and collection of all applicable
co-payments. Assisted with patient vitals and in
office procedures. Filed and maintained patient
charts. Called pharmacies with approved prescription
refills. Answered multi-line phone system. Handled
any other office duties as required.