General Policy Statement

You need to have complete confidence that you are shopping in a secured environment, that your privacy will be honored, and that you will receive your merchandize in satisfactory condition.

We understand this at Shaolin and therefore we have created an environment that will inspire your confidence and will always strive to provide you with quality products and better customer services.

How Do You Ensure A Safe Shopping Environment? How Do You Ensure Against The Security Of My Credit Card?

At Shaolin, we want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be secure and safe. Your security is our utmost concern.

We choose to work with highly professional secured online retailer, PAYPAL, to ensure you have a secured only shopping environment.

When you use your credit card to make a purchase through our shopping basket, the information you provide is protected by Secure Sockets Layer (SSL) encryption technology. This technology ensures that your personal information is protected from outside parties when transmitted from your computer to the PAYPAL payment server.

Please note that we do not hold your credit card information. Please do not send us your credit card information via e-mail.

How Do You Charge My Credit Card? Do I Need To Send My Credit Card Information To You?

PAYPAL is our Authorized Online Retailer. PAYPAL will handle all credit card charges to your order. Once your order has been approved, PAYPAL will e-mail us your order. Shaolin will then process and ship your order.

What Is Your Privacy Policy?

Your privacy and security is our utmost concern. We do not disclose your personal information such as e-mail address to other third parties. We would never put customer in a high-risk position by exposing his / her credit card details and personal particulars.

We gather only information that will help us improve your shopping experience.

Are There Any Taxes Applied To My Purchase?

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Shaolin do not calculate or charge customers for local duties or taxes, as we have no control over these charges and cannot predict what they may be. Customers are responsible for paying any taxes, duties, or customs fee charged by local government. As customs policies vary widely from country to country, please check with your local customs office for more information.

What Currencies Are The Prices Listed In?

All our prices are listed in US dollars. Your credit card will be charged in US dollars.

For international customers, your credit card company will automatically convert the US dollars to your local currency according to the respective banks' current rates.